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Fidelity Warranty Services vs Continental Warranty

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Pros
  • Rental car reimbursement
  • Nationwide coverage
  • Transferable coverage
  • Many other protection plans
  • EV and hybrid coverage
Pros
  • Nationwide coverage across the U.S. and Canada
  • Transferable protection
  • Variety of deductible options
  • Rental car reimbursement
Cons
  • Roadside assistance is not included in their 3 main plans
  • Only available through dealerships
  • Less transparent- no sample contracts online
  • Less plan benefits compared to other VSCs
Cons
  • Only available through dealerships
  • No sample contracts, website with limited information
  • Majority of their plans do not come with roadside assistance
Summary

Fidelity Warranty Services has been in the business of auto warranties since 1978! They provide coverage for high-mileage vehicles in the United States and Canada, as sold through authorized dealers. Their extensive experience and wide-reaching coverage make them a trusted choice for car owners with older vehicles.

Summary

Continental Warranty was established in 1999. With many years of expertise in the extended warranty sector, they have earned a reputation for offering dependable coverage nationwide. This firm was formed in Delaware and has since spread their services to consumers nationwide via its dealerships. Since 2001, the Better Business Bureau (BBB) has granted them an A+ rating and certification. They offer service contracts nationwide, providing coverage options throughout the US and Canada. While the plans offer comprehensive coverage, additional features such as roadside assistance, turbocharger coverage, GPS coverage, and others come at an extra cost. The company has an A+ grade with the BBB, but many review websites have low scores from customers. The BBB gives it a 1.67 rating, Birdeye gives it a 2.3 rating, and Yelp gives it a 1.8 rating. Customer feedback shows that owners of vehicles have mixed views about the business. Customers are either happy that the company saved them money or upset that they weren't covered for fixes they thought they would be. 

Quick Stats
  • BBB Rating : A-
  • Cancelation Option : Available
  • Maintenance Coverage : Available through extra, optional coverage
  • Money-Back Guarantee : N/A
  • Number of Plans Available : 5
  • Repair Shop Choice : Any authorized service center or licensed repair facility
  • Term Limits : 11 years/150,000 miles
  • Waiting Period : N/A
  • Operating Status : Active
  • Business Started : 1978
  • Online Quote : False
Quick Stats
  • BBB Rating : A+
  • Cancelation Option : Unavailable
  • Maintenance Coverage : Unavailable
  • Money-Back Guarantee : Available
  • Number of Plans Available : 5
  • Repair Shop Choice : Yes, any repair facility of your choice
  • Term Limits : Depends on car make, model, or condition
  • Waiting Period : Undisclosed
  • Operating Status : Active
  • Business Started : 2001
  • Online Quote : False
Selling Points
  • Higher contract term limits
  • High-mileage vehicles covered
  • Many associated protection products
  • EV & hybrid coverage
Selling Points
  • Flexible coverage plans with selectable deductibles
  • Wide variety of plans offered
  • Covers luxury vehicles
Customer Support
  • Phone
  • Email
  • FAQs
  • Undisclosed
    Help Guides
  • Undisclosed
    Live Chat
  • Mobile Application
  • Undisclosed
    Ticket
Customer Support
  • Phone
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Undisclosed
    Mobile Application
  • Ticket
Payment Options
  • Major Credit Cards
  • Major Debit Cards
  • Undisclosed
    Cash
  • Check
  • ACH Transactions
  • Undisclosed
    PayPal
  • Undisclosed
    Apple Pay
  • Undisclosed
    Google Pay
  • Money Order
  • Undisclosed
    Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Payment Options
  • Major Credit Cards
  • Major Debit Cards
  • Cash
  • Undisclosed
    Check
  • ACH Transactions
  • PayPal
  • Undisclosed
    Apple Pay
  • Undisclosed
    Google Pay
  • Money Order
  • Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees

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