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Everything Breaks vs Premier Auto Protect

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Pros
  • Five coverage levels ranging from basic powertrain to exclusionary protection
  • Online quote process available without requiring an immediate sales call
  • Roadside assistance, rental reimbursement, and trip interruption benefits, included with plans
  • Coverage available for certain hybrid vehicle components on higher-tier plans
  • BBB-accredited provider with publicly available contract documents
Pros
  • Coverage available for high-mileage, hybrid, and electric vehicles
  • Freedom to use ASE-certified repair facilities nationwide
  • Included roadside assistance and travel-related benefits with many plans
  • Thirty-day money-back guarantee for eligible cancellations
  • Multiple coverage levels ranging from Powertrain to Exclusionary plans
Cons
  • Customer reviews frequently mention claims and communication challenges
  • Standard pricing is not published online
  • Cancellation fees may apply depending on contract circumstances
Cons
  • Waiting period information is not clearly disclosed online
  • Limited online access to sample contracts and detailed policy documents
  • Pricing is not publicly available and requires a quote
  • Mixed customer feedback regarding claims handling and coverage disputes
Summary

Everything Breaks is a Dallas, Texas-based vehicle service contract provider founded in 2014. They offer a range of protection plans designed to help drivers manage the cost of unexpected vehicle repairs after factory warranty coverage expires. Unlike many competitors that focus on long-term agreements, they are known for their renewable month-to-month coverage model, giving customers an alternative approach to vehicle protection. Their lineup includes five coverage levels, ranging from basic powertrain protection to exclusionary coverage that protects most mechanical and electrical components unless specifically excluded in the contract. Additional benefits may include roadside assistance, rental car reimbursement, trip interruption coverage, and access to licensed repair facilities. The provider also makes sample contracts publicly available, allowing prospective customers to review coverage terms, exclusions, and contract requirements before purchasing a plan. Everything Breaks is accredited by the Better Business Bureau and holds an A+ BBB rating. Customer feedback across platforms such as BBB, Trustpilot, and Yelp presents a mixed picture, with reviewers praising helpful customer service representatives while others report concerns related to claims handling, communication, billing, and cancellations. This combination of flexible coverage options, contract transparency, and varied customer experiences makes the provider worth a closer look before making a coverage decision.

Summary

Premier Auto Protect is a New York-based vehicle service contract provider founded in 2016. They offer nationwide coverage and operate as a direct provider, handling both plan administration and customer service. Their coverage options range from basic Powertrain protection to comprehensive Exclusionary plans, with additional options available for electric vehicles through a dedicated EV Exclusionary plan. Many of their contracts include benefits such as roadside assistance, rental car reimbursement, trip interruption coverage, and access to ASE-certified repair facilities across the country. Coverage is available for a variety of vehicle types, including used vehicles, higher-mileage vehicles, hybrids, and EVs. The company holds Better Business Bureau accreditation and an A BBB rating. Customer feedback is generally positive on larger review platforms, including Trustpilot and the BBB, where many reviewers praise the sales experience, customer service, and coverage options. At the same time, some customers report concerns related to claims processing, contract interpretation, and coverage disputes, making it important to understand the details of any agreement before purchasing. This review takes a closer look at their plans, costs, contract terms, customer experiences, and support resources to help readers better understand what Premier Auto Protect offers.

Quick Stats
  • BBB Rating : A+
  • Money-Back Guarantee : Available (Full refund within 30 days if no claims have been filed)
  • Number of Plans Available : 5
  • Waiting Period : 30 days/1,000 miles
  • Operating Status : Active
  • Deductible Range : $100
Quick Stats
  • BBB Rating : A
  • Money-Back Guarantee : Available 30 days
  • Number of Plans Available : 5
  • Operating Status : Active
  • Deductible Range : Quote-based
Selling Points
  • Renewable month-to-month vehicle service contracts instead of traditional multi-year agreements
  • Public access to sample contracts before purchase, allowing shoppers to review terms and exclusions in advance
  • Vehicle, home, appliance, and electronics protection available through the same provider
  • Flexible coverage structure designed to accommodate both lower-mileage and higher-mileage vehicles
Selling Points
  • Dedicated EV Exclusionary plan designed specifically for electric vehicles
  • Direct-provider model that handles both sales and contract administration
  • Coverage options available in California, where some competitors have limited availability
  • Transferable contracts that may help increase vehicle resale appeal
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • Powertrain
  • Undisclosed
    $0 deductible option
  • Undisclosed
    Commercial/rideshare
  • EV/hybrid components
  • No waiting period
  • Option with free maintenance benefits
  • Transferable
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • Powertrain
  • Undisclosed
    $0 deductible option
  • Undisclosed
    Commercial/rideshare
  • EV/hybrid components
  • Undisclosed
    No waiting period
  • Undisclosed
    Option with free maintenance benefits
  • Transferable
Claims & Repair Experience
  • 24/7 roadside assistance
  • Any licensed repair shop
  • Direct shop payment
  • Undisclosed
    In-network repair network
  • Mobile app for claims
  • Undisclosed
    Online claims portal
  • Trip interruption coverage
Claims & Repair Experience
  • 24/7 roadside assistance
  • Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • Mobile app for claims
  • Online claims portal
  • Trip interruption coverage
Customer Support & Transparency
  • Phone
  • 24/7 customer support
  • Email
  • FAQs / Educational resources
  • Live Chat
  • Mobile Application
  • Online quote without phone
  • Sample contracts online
Customer Support & Transparency
  • Phone
  • Undisclosed
    24/7 customer support
  • Email
  • FAQs / Educational resources
  • Live Chat
  • Mobile Application
  • Online quote without phone
  • Sample contracts online
Contract & Payment Terms
  • Undisclosed
    Contract (lump-sum) payments
  • Undisclosed
    Pay-in-full discount
  • Month-to-month payments
  • Cancellation fee
  • Undisclosed
    Multi-vehicle discount
  • Undisclosed
    Price lock guarantee
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Contract & Payment Terms
  • Contract (lump-sum) payments
  • Undisclosed
    Pay-in-full discount
  • Month-to-month payments
  • Undisclosed
    Cancellation fee
  • Undisclosed
    Multi-vehicle discount
  • Undisclosed
    Price lock guarantee
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