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Endurance vs Fidelity Warranty Services

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Pros
  • Flexible coverage plans
  • Exceptional customer service
  • Offers plenty of discounts
  • True nationwide coverage
  • Many useful add-on options to plans
  • May cover hybrid cars
Pros
  • Rental car reimbursement
  • Nationwide coverage
  • Transferable coverage
  • Many other protection plans
  • EV and hybrid coverage
Cons
  • Endurance Elite expires after one year
  • Limited rental car coverage
  • Expensive compared to competitors
Cons
  • Roadside assistance is not included in their 3 main plans
  • Only available through dealerships
  • Less transparent- no sample contracts online
  • Less plan benefits compared to other VSCs
Summary

Endurance is a leading provider of extended auto warranties that offers different plan options, superb customer service, and maintenance coverage. Endurance is also a direct provider and administrator of their own contracts. If you're looking for a comprehensive extended auto warranty that can help you save money on repairs and maintenance, Endurance is a great option.

Summary

Fidelity Warranty Services has been in the business of auto warranties since 1978! They provide coverage for high-mileage vehicles in the United States and Canada, as sold through authorized dealers. Their extensive experience and wide-reaching coverage make them a trusted choice for car owners with older vehicles.

Quick Stats
  • BBB Rating : N/R
  • Cancelation Option : Available
  • Maintenance Coverage : Available
  • Money-Back Guarantee : Yes
  • Number of Plans Available : 5
  • Repair Shop Choice : Yes
  • Term Limits : Up to 8 years or 200,000 miles
  • Waiting Period : Minimum of 30 days
  • Operating Status : Active
  • Business Started : 2006
  • Online Quote : True
Quick Stats
  • BBB Rating : A-
  • Cancelation Option : Available
  • Maintenance Coverage : Available through extra, optional coverage
  • Money-Back Guarantee : N/A
  • Number of Plans Available : 5
  • Repair Shop Choice : Any authorized service center or licensed repair facility
  • Term Limits : 11 years/150,000 miles
  • Waiting Period : N/A
  • Operating Status : Active
  • Business Started : 1978
  • Online Quote : False
Selling Points
  • 30-day money-back guarantee
  • Plans for vehicles 20 years old or newer without mileage limitations
  • Plans for commercial vehicles
  • Plans for luxury vehicles and high-end components
  • Choose any certified mechanic to work on your vehicle
Selling Points
  • Higher contract term limits
  • High-mileage vehicles covered
  • Many associated protection products
  • EV & hybrid coverage
Customer Support
  • Phone
  • Email
  • FAQs
  • Help Guides
  • Undisclosed
    Live Chat
  • Mobile Application
  • Ticket
Customer Support
  • Phone
  • Email
  • FAQs
  • Undisclosed
    Help Guides
  • Undisclosed
    Live Chat
  • Mobile Application
  • Undisclosed
    Ticket
Payment Options
  • Major Credit Cards
  • Major Debit Cards
  • Undisclosed
    Cash
  • Check
  • ACH Transactions
  • PayPal
  • Apple Pay
  • Google Pay
  • Undisclosed
    Money Order
  • Undisclosed
    Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Payment Options
  • Major Credit Cards
  • Major Debit Cards
  • Undisclosed
    Cash
  • Check
  • ACH Transactions
  • Undisclosed
    PayPal
  • Undisclosed
    Apple Pay
  • Undisclosed
    Google Pay
  • Money Order
  • Undisclosed
    Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees

Endurance vs. Fidelity

When choosing an extended auto warranty, Endurance and Fidelity are two prominent options that stand out in the market. Both offer various plans with unique features, making it essential to compare them to find the best fit for your needs.

Coverage plans and options

Both Endurance and Fidelity offer extensive coverage for mechanical and electrical components. They protect unexpected repair costs with customizable plans to fit different needs. Both companies include benefits like roadside assistance and rental car reimbursement, enhancing the value of their warranties.

Endurance provides five levels of coverage, including their comprehensive Supreme plan, which is exclusionary and covers almost all parts except for a few listed exclusions. On the other hand, Fidelity offers three primary plans—Powertrain, Gold, and Platinum—each with varying degrees of coverage. Fidelity’s Platinum plan is the most comprehensive, offering near-bumper-to-bumper protection, while Endurance’s coverage can be more tailored with additional options like hybrid or commercial use coverage.

Pricing

Both companies offer competitive pricing in the extended warranty market. They provide flexible payment options, allowing customers to choose plans that fit their budget and vehicle needs.

Endurance typically charges between $70 and $125 per month, with final costs depending on the level of coverage and add-ons selected. They do not display pricing online, requiring potential customers to request a quote. Fidelity’s pricing is generally transparent and can be compared online, with their plans starting at lower monthly rates, which might appeal to budget-conscious consumers.

Standout benefits

Endurance and Fidelity both offer valuable additional benefits. These include roadside assistance, rental car reimbursement, and trip interruption coverage, which provide support in case of emergencies and repairs.

Endurance includes a unique Endurance Elite membership with every plan, offering perks like key fob replacement and tire repair. Fidelity’s standout benefit is their customer service, which is highly rated for responsiveness and ease of claim processing. Their Platinum plan also includes concierge service for a more personalized experience.

Potential drawbacks

Both providers have some drawbacks to consider. Endurance’s plans can be more expensive, particularly at higher coverage levels. Customers have reported mixed experiences with their claims process, with some encountering delays.

Fidelity, while generally offering lower prices, may have less comprehensive coverage compared to Endurance’s top-tier plans. Additionally, Fidelity’s higher-tier plans may not always include the same extensive benefits as Endurance’s, like the Endurance Elite perks.

Conclusion

Choosing between Endurance and Fidelity depends on your specific needs and budget. Endurance offers extensive and customizable coverage with added benefits, making it a strong choice if you value comprehensive protection and extra perks. Fidelity provides more budget-friendly options with good customer service and transparent pricing. Consider your vehicle’s needs, budget, and the value of additional benefits to make the best decision for your extended auto warranty.

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