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EasyCare vs Nissan Extended Warranty

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Pros
  • Four decades of experience in vehicle protection
  • Coverage options ranging from powertrain to exclusionary plans
  • Available through a large nationwide dealership network
  • Supports electric, rideshare, and commercial vehicles
  • Roadside assistance and travel benefits are included with many plans
Pros
  • Three coverage levels
  • 24/7 roadside assistance
  • Transferable contracts
  • 0% payment plans
Cons
  • No public online pricing or quote tool
  • Coverage details can vary by dealership and contract
  • Customer reviews frequently mention claim disputes
  • Maintenance documentation may be required during claims
Cons
  • No fixed pricing
  • Dealer-focused repairs
  • Mileage eligibility limits
  • Mixed claims feedback
Summary

EasyCare is a vehicle service contract provider founded in 1984 and headquartered in Norcross, Georgia. Operating as part of APCO Holdings, they offer a variety of vehicle protection products through a nationwide network of participating dealerships. Their service contract options range from basic powertrain coverage to exclusionary plans designed to protect a broad range of vehicle components, making them a potential option for both new and used vehicle owners. Beyond mechanical breakdown coverage, the company also offers products such as GAP protection, prepaid maintenance plans, tire and wheel protection, key replacement coverage, and roadside assistance. Coverage is available for several vehicle types, including electric vehicles, rideshare vehicles, commercial-use vehicles, and lifted trucks. Industry credentials include Better Business Bureau accreditation and an A+ BBB rating. Customer feedback across platforms presents a mixed picture, with some customers reporting substantial savings on covered repairs and others expressing concerns about claim denials, reimbursement delays, or contract requirements. These varying experiences make it important to understand how the company's coverage, claims process, pricing structure, and contract terms work before making a decision. This review takes a closer look at each of those areas to help readers evaluate whether their offerings align with their needs.

Summary

Nissan Security+Plus is a factory-backed vehicle service contract program administered by Nissan Extended Services North America (NESNA), which was established in 2005 and is headquartered in Franklin, Tennessee. The program offers three main coverage levels for eligible Nissan vehicles, ranging from powertrain protection to Gold Preferred coverage for more than 2,300 components, with dedicated options available for certain electric and certified pre-owned vehicles. Security+Plus stands out for repairs through participating Nissan dealerships, where factory-trained technicians use genuine Nissan or Nissan-approved parts. Plans can also include roadside assistance, rental car reimbursement, trip interruption coverage, transferable contracts, and eligible 0% payment plans. NESNA is accredited by the Better Business Bureau and holds an A+ rating, though their BBB customer feedback leans negative, particularly around claims and communication. This review takes a closer look at their coverage, costs, contract terms, benefits, and customer experience.

Quick Stats
  • BBB Rating : A+ (Accredited)
  • Money-Back Guarantee : Available (subject to contract terms and free-look period)
  • Number of Plans Available : 4
  • Operating Status : Active
  • Deductible Range : Quote-based
Quick Stats
  • BBB Rating : A+ (Accredited)
  • Maximum Mileage : 120,000 miles
  • Money-Back Guarantee : Unavailable
  • Number of Plans Available : 3
  • Waiting Period : N/A
  • Operating Status : Active
  • Deductible Range : $0–$100
Selling Points
  • More than 11 million drivers protected through APCO Holdings brands
  • Vehicle service contracts available for EVs, lifted trucks, and commercial-use vehicles
  • Broad portfolio of protection products beyond warranties, including GAP, tire protection, and prepaid maintenance
  • Dealer-backed purchasing experience integrated into the vehicle buying process
Selling Points
  • Factory-backed coverage
  • 2,300+ covered components
  • Genuine Nissan parts
  • EV-specific coverage
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • Powertrain
  • —
    Undisclosed
    $0 deductible option
  • Commercial/rideshare
  • EV/hybrid components
  • No waiting period
  • Option with free maintenance benefits
  • Transferable
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • Powertrain
  • $0 deductible option
  • Commercial/rideshare
  • EV/hybrid components
  • No waiting period
  • Option with free maintenance benefits
  • Transferable
Claims & Repair Experience
  • 24/7 roadside assistance
  • Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • Mobile app for claims
  • Online claims portal
  • Trip interruption coverage
Claims & Repair Experience
  • 24/7 roadside assistance
  • Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • Mobile app for claims
  • Online claims portal
  • Trip interruption coverage
Customer Support & Transparency
  • Phone
  • 24/7 customer support
  • Email
  • FAQs / Educational resources
  • Live Chat
  • Mobile Application
  • Online quote without phone
  • Sample contracts online
Customer Support & Transparency
  • Phone
  • 24/7 customer support
  • Email
  • FAQs / Educational resources
  • Live Chat
  • Mobile Application
  • Online quote without phone
  • Sample contracts online
Contract & Payment Terms
  • Contract (lump-sum) payments
  • —
    Undisclosed
    Pay-in-full discount
  • —
    Undisclosed
    Month-to-month payments
  • Cancellation fee
  • Multi-vehicle discount
  • Price lock guarantee
Contract & Payment Terms
  • Contract (lump-sum) payments
  • Pay-in-full discount
  • Month-to-month payments
  • Cancellation fee
  • Multi-vehicle discount
  • Price lock guarantee
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees

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