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Continental Warranty vs Protect My Car

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Pros
  • Repairs can be completed at any qualified licensed repair facility
  • Optional protection products available alongside warranty coverage
  • Contracts can be included with dealership vehicle financing
  • BBB Accredited with an A+ rating
Pros
  • 24/7 roadside assistance
  • Includes student and military discounts
  • Trip interruption reimbursement
  • Transferable coverage
Cons
  • Important contract details are not fully disclosed online
  • Coverage can only be purchased through participating dealerships
  • Low customer review scores on major review platforms
Cons
  • Roadside assistance limited to 2 service calls per year
  • Not transparent about their prices
  • Doesn't cover California and Washington
  • Free quotes are not fully online, may pressure customers into buying
Summary

Founded in 1999 and headquartered in Claymont, Delaware, Continental Warranty is a vehicle service contract provider that partners with dealerships across the United States to offer extended warranty coverage for used vehicles. Their product lineup ranges from basic Powertrain protection to the more comprehensive Ultra Care plan, allowing buyers to choose coverage based on their vehicle, budget, and repair needs. The provider also offers optional protection products such as GAP coverage, tire and wheel protection, windshield repair, and key replacement.

One of Continental Warranty's distinguishing features is the ability for customers to have approved repairs completed at any qualified licensed repair facility after claims authorization, rather than being limited to a specific repair network. They have maintained BBB accreditation since 2001 and currently hold an A+ Better Business Bureau rating, reflecting an established presence in the vehicle service contract industry. At the same time, customer review scores on platforms such as the BBB and Yelp are considerably lower, with many reviewers commenting on their claims experience. This review explores the provider's plans, pricing transparency, contract terms, customer feedback, support resources, and overall value to help determine whether their coverage is the right fit.

Summary

Protect My Car is a well-known company in Saint Petersburg, Florida, that has been around since 2005 and offers many services to keep your car safe and in good shape. They offer longer guarantees on cars that have up to 20 years left on them. Protect My Car stands out from others in the same field because they offer extra benefits and a wide range of coverage choices. They're proud to offer their services directly to you; they call it "The PMC Way."

Since March 2023, when it was said that PMC had fired 75 workers because of "unexpected business circumstances," there have been some worrying stories about the company. There are also hints that they will be firing more workers. So, it wasn't clear if this service provider was out of business or would be soon.
 

Quick Stats
  • BBB Rating : A+
  • Maximum Mileage : Undisclosed
  • Money-Back Guarantee : Undisclosed
  • Number of Plans Available : 4 primary coverage tiers
  • Waiting Period : Undisclosed
  • Operating Status : Active
  • Deductible Range : Quote-based
Quick Stats
  • BBB Rating : C
  • Maximum Mileage : 200,000
  • Money-Back Guarantee : 30-day money-back guarantee
  • Number of Plans Available : 3
  • Waiting Period : N/A
  • Operating Status : Active
Selling Points
  • Coverage is offered through a nationwide network of participating dealerships rather than direct sales
  • Top-tier Ultra Care plan includes optional protection for navigation systems, air suspension, and seals and gaskets
  • Offers additional protection products such as GAP coverage, tire and wheel protection, windshield repair, and key replacement
  • More than 25 years of experience specializing in dealership-backed vehicle service contracts
Selling Points
  • Maintenance benefits available in each of their plans
  • Available for some commercial vehicles
  • Monthly PMC rewards
  • Covers vehicles up to 20 years old with high mileage of up to 250,000
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • Powertrain
  • $0 deductible option
  • Commercial/rideshare
  • EV/hybrid components
  • No waiting period
  • Option with free maintenance benefits
  • Transferable
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • Powertrain
  • Undisclosed
    $0 deductible option
  • Undisclosed
    Commercial/rideshare
  • EV/hybrid components
  • Undisclosed
    No waiting period
  • Option with free maintenance benefits
  • Undisclosed
    Transferable
Claims & Repair Experience
  • 24/7 roadside assistance
  • Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • Mobile app for claims
  • Online claims portal
  • Trip interruption coverage
Claims & Repair Experience
  • Undisclosed
    24/7 roadside assistance
  • Undisclosed
    Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • Undisclosed
    Mobile app for claims
  • Undisclosed
    Online claims portal
  • Trip interruption coverage
Customer Support & Transparency
  • Phone
  • 24/7 customer support
  • Email
  • FAQs / Educational resources
  • Live Chat
  • Mobile Application
  • Online quote without phone
  • Sample contracts online
Customer Support & Transparency
  • Phone
  • 24/7 customer support
  • Email
  • FAQs / Educational resources
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile Application
  • Undisclosed
    Online quote without phone
  • Sample contracts online
Contract & Payment Terms
  • Contract (lump-sum) payments
  • Pay-in-full discount
  • Month-to-month payments
  • Undisclosed
    Cancellation fee
  • Multi-vehicle discount
  • Price lock guarantee
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Contract & Payment Terms
  • Undisclosed
    Contract (lump-sum) payments
  • Pay-in-full discount
  • Month-to-month payments
  • Undisclosed
    Cancellation fee
  • Undisclosed
    Multi-vehicle discount
  • Price lock guarantee
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees

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