Auto Warranty
Top Companies in 2026
Chaiz vs Preferred Warranties Inc
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- Strong customer ratings on Trustpilot and BBB
- No phone number required to receive quotes
- Coverage available for many older and high-mileage vehicles
- Fully online quote and purchasing process
- Compare multiple vehicle service contract providers in one place
- Nationwide coverage
- Offers powersport coverage
- Online claim process
- Coverage terms and benefits vary significantly between providers
- Not available in every state, including California
- Claims are handled by third-party administrators, not the marketplace
- Some customer complaints involve claim disputes and refund delays
- Can only be bought at the time of vehicle purchase
- No online quote
- Not all the plans include benefits
- Limited information
- Not a direct provider
Founded in 2021 and headquartered in Austin, Texas, Chaiz is a vehicle service contract marketplace that helps drivers compare coverage options from multiple providers through a single online platform. Rather than administering their own contracts, they connect consumers with third-party vehicle protection companies, allowing shoppers to compare plans, pricing, deductibles, and benefits before making a purchase. Coverage options typically range from basic powertrain protection to more comprehensive plans that cover a broader range of mechanical and electrical components. Depending on the provider selected, customers may also have access to benefits such as roadside assistance, rental car reimbursement, and trip interruption coverage. One of the company's most distinctive features is their fully online shopping experience, which allows users to obtain quotes and purchase coverage without speaking to a sales representative. The company has built a strong online reputation in a relatively short period, earning an A+ rating and accreditation from the Better Business Bureau as well as high customer ratings on Trustpilot. While many reviewers praise the platform's transparency and ease of use, experiences can vary because claims and contract administration are handled by the third-party provider backing the selected plan. This review takes a closer look at their coverage options, pricing, customer experience, and overall value.
Preferred Waranties Inc. was started in 1992 in Pennsylvania as a car shop. Later, they grew into selling guarantees for cars. They've been in business for a long time and offer a full range of care contracts for used cars, bikes, and ATVs to people all over the United States. Their plans range from whole car to engine, and some come with extras like roadside help 24 hours a day, 7 days a week. They sell their plans through a wide network of authorized sellers nationwide. Instead of third-party managers, ASE-certified claim adjusters are in charge of the fixes. Some customers commented on having had trouble with their claims being denied multiple times, confusing the process and delaying repairs and payments. Contacting customer service was tricky for some, and certain vehicle parts weren't covered. Some customers also didn't like the repair shops in PWI's network.
- BBB Rating : A+
- Maximum Mileage : Up to 200,000 miles
- Money-Back Guarantee : Available
- Number of Plans Available : 3 tiers of plans
- Operating Status : Active
- BBB Rating : A+
- Maximum Mileage : Undisclosed
- Money-Back Guarantee : Undisclosed
- Number of Plans Available : 7
- Waiting Period : Undisclosed
- Operating Status : Active
- Side-by-side comparison shopping for vehicle service contracts
- Purchase coverage online without interacting with sales representatives
- Pay-in-full discount advertised directly through the platform
- Marketplace model that offers plans from multiple administrators rather than a single provider
- Covers a variety of vehicles
- You can use any repair shop of choice
- Coverage begins immediately
- High-mileage
- Exclusionary
- Powertrain
- $0 deductible option
- Commercial/rideshare—Undisclosed
- EV/hybrid components
- No waiting period
- Option with free maintenance benefits
- Transferable
- High-mileage
- Exclusionary
- Powertrain
- $0 deductible option—Undisclosed
- Commercial/rideshare
- EV/hybrid components
- No waiting period—Undisclosed
- Option with free maintenance benefits—Undisclosed
- Transferable—Undisclosed
- 24/7 roadside assistance
- Any licensed repair shop
- Direct shop payment
- In-network repair network
- Mobile app for claims
- Online claims portal—Undisclosed
- Trip interruption coverage—Undisclosed
- 24/7 roadside assistance—Undisclosed
- Any licensed repair shop—Undisclosed
- Direct shop payment
- In-network repair network
- Mobile app for claims—Undisclosed
- Online claims portal—Undisclosed
- Trip interruption coverage—Undisclosed
- Phone
- 24/7 customer support—Undisclosed
- FAQs / Educational resources
- Live Chat
- Mobile Application
- Online quote without phone
- Sample contracts online
- Phone
- 24/7 customer support—Undisclosed
- FAQs / Educational resources
- Live Chat—Undisclosed
- Mobile Application—Undisclosed
- Online quote without phone—Undisclosed
- Sample contracts online
- Contract (lump-sum) payments—Undisclosed
- Pay-in-full discount
- Month-to-month payments
- Cancellation fee—Undisclosed
- Multi-vehicle discount—Undisclosed
- Price lock guarantee—Undisclosed
- Not all payment methods are available in all states
- Some payment methods may incur additional fees
- Contract (lump-sum) payments—Undisclosed
- Pay-in-full discount
- Month-to-month payments
- Cancellation fee—Undisclosed
- Multi-vehicle discount—Undisclosed
- Price lock guarantee
- *Not all payment methods are available in all states
- *Some payment methods may incur additional fees
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