Auto Warranty
Top Companies in 2026
Chaiz vs Ox Car Care
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- Strong customer ratings on Trustpilot and BBB
- No phone number required to receive quotes
- Coverage available for many older and high-mileage vehicles
- Fully online quote and purchasing process
- Compare multiple vehicle service contract providers in one place
- 24/7 roadside assistance
- Flexible installment plans
- May cover rideshares or modified vehicles
- Coverage terms and benefits vary significantly between providers
- Not available in every state, including California
- Claims are handled by third-party administrators, not the marketplace
- Some customer complaints involve claim disputes and refund delays
- Premium plans can come with a higher price tag
- Some plan information is not disclosed on the website
Founded in 2021 and headquartered in Austin, Texas, Chaiz is a vehicle service contract marketplace that helps drivers compare coverage options from multiple providers through a single online platform. Rather than administering their own contracts, they connect consumers with third-party vehicle protection companies, allowing shoppers to compare plans, pricing, deductibles, and benefits before making a purchase. Coverage options typically range from basic powertrain protection to more comprehensive plans that cover a broader range of mechanical and electrical components. Depending on the provider selected, customers may also have access to benefits such as roadside assistance, rental car reimbursement, and trip interruption coverage. One of the company's most distinctive features is their fully online shopping experience, which allows users to obtain quotes and purchase coverage without speaking to a sales representative. The company has built a strong online reputation in a relatively short period, earning an A+ rating and accreditation from the Better Business Bureau as well as high customer ratings on Trustpilot. While many reviewers praise the platform's transparency and ease of use, experiences can vary because claims and contract administration are handled by the third-party provider backing the selected plan. This review takes a closer look at their coverage options, pricing, customer experience, and overall value.
Ox Car Care is dedicated to reducing the high costs of car repairs, and offers plans customized to different needs that come with features like choosing your own repair shop, covering major parts, 24/7 roadside assistance, and more, all at affordable prices.
- BBB Rating : A+
- Maximum Mileage : Up to 200,000 miles
- Money-Back Guarantee : Available
- Number of Plans Available : 3 tiers of plans
- Operating Status : Active
- BBB Rating : A+
- Maximum Mileage : Undisclosed
- Money-Back Guarantee : 30-day money-back guarantee
- Number of Plans Available : 3
- Waiting Period : Claims: 30 Days from purchase date & 1,000 additional miles from starting odometer
- Operating Status : Active
- Side-by-side comparison shopping for vehicle service contracts
- Purchase coverage online without interacting with sales representatives
- Pay-in-full discount advertised directly through the platform
- Marketplace model that offers plans from multiple administrators rather than a single provider
- Customizable plans
- Affordable compared to other services on the market
- You have the flexibility to get covered repairs done at either a dealership or at any repair facility that holds certification from the National Institute for Automotive Service Excellence (ASE)
- They administer their own contracts for their main plans
- High-mileage
- Exclusionary
- Powertrain
- $0 deductible option
- Commercial/rideshare—Undisclosed
- EV/hybrid components
- No waiting period
- Option with free maintenance benefits
- Transferable
- High-mileage
- Exclusionary
- Powertrain
- $0 deductible option—Undisclosed
- Commercial/rideshare—Undisclosed
- EV/hybrid components
- No waiting period—Undisclosed
- Option with free maintenance benefits
- Transferable—Undisclosed
- 24/7 roadside assistance
- Any licensed repair shop
- Direct shop payment
- In-network repair network
- Mobile app for claims
- Online claims portal—Undisclosed
- Trip interruption coverage—Undisclosed
- 24/7 roadside assistance—Undisclosed
- Any licensed repair shop—Undisclosed
- Direct shop payment
- In-network repair network
- Mobile app for claims—Undisclosed
- Online claims portal—Undisclosed
- Trip interruption coverage—Undisclosed
- Phone
- 24/7 customer support—Undisclosed
- FAQs / Educational resources
- Live Chat
- Mobile Application
- Online quote without phone
- Sample contracts online
- Phone
- 24/7 customer support
- FAQs / Educational resources
- Live Chat—Undisclosed
- Mobile Application—Undisclosed
- Online quote without phone—Undisclosed
- Sample contracts online
- Contract (lump-sum) payments—Undisclosed
- Pay-in-full discount
- Month-to-month payments
- Cancellation fee—Undisclosed
- Multi-vehicle discount—Undisclosed
- Price lock guarantee—Undisclosed
- Not all payment methods are available in all states
- Some payment methods may incur additional fees
- Contract (lump-sum) payments
- Pay-in-full discount
- Month-to-month payments
- Cancellation fee—Undisclosed
- Multi-vehicle discount—Undisclosed
- Price lock guarantee
- *Not all payment methods are available in all states
- *Some payment methods may incur additional fees
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