Auto Warranty
Top Companies in 2026
CarvanaCare vs SilverRock
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- Three coverage levels
- Financing available with vehicle purchase
- Roadside assistance included
- Nationwide repair network
- Premier plan offers extra benefits
- Repairs available outside of business hours
- Rental car reimbursement
- Transferable coverage
- Available nationwide
- Trip interruption reimbursement
- Convenient in-network vendor allocation engine
- Only available with Carvana purchases
- No published pricing
- Terms vary by vehicle
- Mixed claims experiences
- Lack of plan options
- Limited coverage conditions
- Inflexible deductible choices
- No roadside assistance
- Non-transparent
Carvana Care is a vehicle service contract program available to eligible buyers purchasing a vehicle through Carvana. Founded in 2012 and headquartered in Tempe, Arizona, they integrate coverage directly into the online vehicle buying process, allowing many customers to include the cost in their financing. They offer three coverage levels, Essential, Plus, and Premier, with benefits that include roadside assistance, rental reimbursement, and additional maintenance and cosmetic protection on higher-tier plans. Claims are administered by SilverRock through a nationwide repair network. Carvana holds an A+ rating from the Better Business Bureau, although they are not BBB accredited, and they maintain a strong Trustpilot rating based on thousands of customer reviews. This review examines their coverage options, pricing, contract terms, claims process, customer experience, and support resources to help you better understand whether Carvana Care is the right choice for your vehicle protection needs.
SilverRock is not your typical auto warranty company; they're on a mission to transform the warranty industry. With a focus on redefining warranty services, SilverRock brings innovation to the forefront. From its cutting-edge vendor allocation engine to comprehensive theft protection and nationwide coverage, SilverRock is committed to revolutionizing the customer experience in the auto warranty sector.
- BBB Rating : A+ (Unaccredited)
- Maximum Mileage : Undisclosed
- Money-Back Guarantee : Unavailable
- Number of Plans Available : 3
- Waiting Period : Undisclosed
- Operating Status : Active
- Deductible Range : Quote-based
- BBB Rating : B
- Maximum Mileage : 50,000
- Money-Back Guarantee : Available
- Number of Plans Available : 2
- Waiting Period : None
- Operating Status : Active
- Built into the online purchase process
- Coverage can be financed with the vehicle
- Premier plan includes maintenance perks
- Claims administered by SilverRock
- They offer mobile mechanics through an interactive map
- Works as a grace period for new vehicles protected by Carvana warranty
- In case of a theft, you can track your car through the LO Jack app; in case the car isn't found, they'll give you $5000
- High-mileage
- Exclusionary
- Powertrain
- $0 deductible option
- Commercial/rideshare
- EV/hybrid components
- No waiting period
- Option with free maintenance benefits
- Transferable
- High-mileage
- Exclusionary
- Powertrain
- $0 deductible option—Undisclosed
- Commercial/rideshare
- EV/hybrid components
- No waiting period—Undisclosed
- Option with free maintenance benefits—Undisclosed
- Transferable—Undisclosed
- 24/7 roadside assistance
- Any licensed repair shop
- Direct shop payment
- In-network repair network
- Mobile app for claims
- Online claims portal
- Trip interruption coverage
- 24/7 roadside assistance—Undisclosed
- Any licensed repair shop—Undisclosed
- Direct shop payment
- In-network repair network—Undisclosed
- Mobile app for claims—Undisclosed
- Online claims portal—Undisclosed
- Trip interruption coverage
- Phone
- 24/7 customer support
- FAQs / Educational resources
- Live Chat
- Mobile Application
- Online quote without phone
- Sample contracts online
- Phone
- 24/7 customer support—Undisclosed
- FAQs / Educational resources
- Live Chat—Undisclosed
- Mobile Application—Undisclosed
- Online quote without phone—Undisclosed
- Sample contracts online—Undisclosed
- Contract (lump-sum) payments
- Pay-in-full discount
- Month-to-month payments
- Cancellation fee—Undisclosed
- Multi-vehicle discount
- Price lock guarantee
- Contract (lump-sum) payments—Undisclosed
- Pay-in-full discount
- Month-to-month payments
- Cancellation fee—Undisclosed
- Multi-vehicle discount—Undisclosed
- Price lock guarantee
- *Not all payment methods are available in all states
- *Some payment methods may incur additional fees
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