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CarShield vs Preferred Warranties Inc

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Pros
  • Affordable prices
  • 24/7 roadside assistance
  • Trip interruption reimbursement
  • Transferable warranties
  • Accepts high-mileage vehicles
Pros
  • Nationwide coverage
  • Offers powersport coverage
  • Online claim process
Cons
  • May not cover hybrid vehicles
  • May not cover entire cost of repairs
  • Strained relationship with BBB
  • Doesn't offer services in California
Cons
  • Can only be bought at the time of vehicle purchase
  • No online quote
  • Not all the plans include benefits
  • Limited information
  • Not a direct provider
Summary

CarShield is one of the most well-known brands in the extended auto warranty industry. They offer a variety of cost-effective packages and a very high mileage limit. With CarShield, you can choose the coverage that best fits your needs and budget. And because CarShield has a high mileage limit, you can rest assured that your car will be protected for years to come.

Summary

Preferred Waranties Inc. was started in 1992 in Pennsylvania as a car shop. Later, they grew into selling guarantees for cars. They've been in business for a long time and offer a full range of care contracts for used cars, bikes, and ATVs to people all over the United States. Their plans range from whole car to engine, and some come with extras like roadside help 24 hours a day, 7 days a week. They sell their plans through a wide network of authorized sellers nationwide. Instead of third-party managers, ASE-certified claim adjusters are in charge of the fixes. Some customers commented on having had trouble with their claims being denied multiple times, confusing the process and delaying repairs and payments. Contacting customer service was tricky for some, and certain vehicle parts weren't covered. Some customers also didn't like the repair shops in PWI's network.

Quick Stats
  • BBB Rating : D
  • Cancelation Option : Available
  • Maintenance Coverage : Unavailable
  • Money-Back Guarantee : Yes
  • Number of Plans Available : 7
  • Repair Shop Choice : Yes
  • Term Limits : Mileage-based
  • Waiting Period : 25 to 40 days
  • Operating Status : Active
  • Business Started : 2005
  • Online Quote : True
Quick Stats
  • BBB Rating : A+
  • Cancelation Option : Available
  • Maintenance Coverage : Undisclosed
  • Money-Back Guarantee : Undisclosed
  • Number of Plans Available : 7
  • Repair Shop Choice : Yes, any licensed repair shop in the US or Canada
  • Term Limits : Undisclosed
  • Waiting Period : Undisclosed
  • Operating Status : Active
  • Business Started : 1992
  • Online Quote : False
Selling Points
  • Affordable plans that can be tailored to your budget and coverage needs
  • Monthly & term period contracts
  • Coverage for most vehicle types (cars, EVs, trucks, SUVs, motorcycles, and all-terrain vehicles (ATVs))
  • Covers luxury vehicle and high-end components
  • Cars with up to 300,000 miles are covered
  • Easy-to-use mobile app
Selling Points
  • Covers a variety of vehicles
  • You can use any repair shop of choice
  • Coverage begins immediately
Customer Support
  • Phone
  • Undisclosed
    Email
  • FAQs
  • Help Guides
  • Undisclosed
    Live Chat
  • Mobile Application
  • Ticket
Customer Support
  • Phone
  • Email
  • FAQs
  • Help Guides
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile Application
  • Undisclosed
    Ticket
Payment Options
  • Major Credit Cards
  • Major Debit Cards
  • Cash
  • Check
  • ACH Transactions
  • PayPal
  • Apple Pay
  • Google Pay
  • Money Order
  • Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Payment Options
  • Major Credit Cards
  • Major Debit Cards
  • Undisclosed
    Cash
  • Check
  • ACH Transactions
  • PayPal
  • Undisclosed
    Apple Pay
  • Undisclosed
    Google Pay
  • Money Order
  • Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees

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