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AutoAssure vs Endurance

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Pros
  • Lodging and meal payments
  • Unlimited claims
  • Choose any mechanic
Pros
  • Direct provider with in-house claims handling
  • Unlimited mileage on most plans
  • Free first year of Elite Benefits
  • Online quotes without a phone call
  • Transferable coverage
  • Accepts salvage and rebuilt titles
  • Interest-free payment plans available
Cons
  • Lots of customer complaints
  • Do not cover pre-existing conditions
  • All benefits have a limited allowance
  • On alert on Better Business Bureau
  • Unclear if still selling plans
Cons
  • May deny claims based on maintenance record requirements
  • 30-day/1,000-mile waiting period before coverage begins
  • Aftermarket or used parts may replace OEM
  • No weekend customer service hours
  • Not available as direct-to-consumer in Massachusetts
  • EV and hybrid batteries explicitly excluded
Summary

There's some ambiguity around AutoAssure's current status in providing car warranties, as various sources offer conflicting information. Presently, attempts to visit AutoAssure's website lead to redirection to Endurance's site. This situation calls for caution among consumers thinking about acquiring car warranties from AutoAssure.

Summary

Founded in 2006 and headquartered in Northbrook, Illinois, Endurance Warranty Services has grown into one of the largest independent direct providers of vehicle service contracts in the United States. Unlike brokers that resell plans from third-party administrators, Endurance underwrites and administers most of its own contracts, meaning there's no middleman between you and the company handling your claim. The company offers six distinct coverage tiers, ranging from basic powertrain protection to exclusionary near-factory coverage, plus a unique Advantage plan that bundles up to $3,500 in annual maintenance benefits. Endurance is one of the few providers offering unlimited mileage on most plans and accepts vehicles up to 20 years old, making them a rare option for high-mileage drivers and owners of older cars. They offer MBI coverage to California residents instead of traditional service contracts. All plans include perks like 24/7 roadside assistance, rental car reimbursement, and trip interruption coverage, as well as a free first year of Elite Benefits. Customer feedback is mixed, but Endurance holds an A rating from the BBB and is accredited.

Quick Stats
  • BBB Rating : C+
  • Maximum Mileage : Undisclosed
  • Money-Back Guarantee : 30-day money-back guarantee
  • Number of Plans Available : 4
  • Waiting Period : Undisclosed
  • Operating Status : Absorbed by Endurance in 2016
Quick Stats
  • BBB Rating : A
  • Maximum Mileage : Unlimited
  • Money-Back Guarantee : Available (30 days)
  • Number of Plans Available : 6
  • Waiting Period : 30 days / 1,000 miles
  • Operating Status : Active
  • Deductible Range : $0–$200
Selling Points
  • Lodging and meal payments
  • Unlimited claims
  • Choose your preferred repair shop
Selling Points
  • Risk-Free 30-Day Money-Back Guarantee
  • Your Choice of Any ASE-Certified Mechanic or Dealership
  • 1 Year of Free Elite Benefits
  • Coverage for Vehicles Up to 20 Years / 200K Miles
Coverage & Plan Flexibility
  • High-mileage
  • Undisclosed
    Exclusionary
  • Undisclosed
    Powertrain
  • Undisclosed
    $0 deductible option
  • Undisclosed
    Commercial/rideshare
  • Undisclosed
    EV/hybrid components
  • Undisclosed
    No waiting period
  • Undisclosed
    Option with free maintenance benefits
  • Undisclosed
    Transferable
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • Powertrain
  • $0 deductible option
  • Commercial/rideshare
  • EV/hybrid components
  • No waiting period
  • Option with free maintenance benefits
  • Undisclosed
    Transferable
Claims & Repair Experience
  • Undisclosed
    24/7 roadside assistance
  • Undisclosed
    Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • Undisclosed
    Mobile app for claims
  • Undisclosed
    Online claims portal
  • Trip interruption coverage
Claims & Repair Experience
  • 24/7 roadside assistance
  • Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • Mobile app for claims
  • Online claims portal
  • Trip interruption coverage
Customer Support & Transparency
  • Phone
  • 24/7 customer support
  • Email
  • FAQs / Educational resources
  • Live Chat
  • Mobile Application
  • Undisclosed
    Online quote without phone
  • Sample contracts online
Customer Support & Transparency
  • Phone
  • 24/7 customer support
  • Email
  • FAQs / Educational resources
  • Live Chat
  • Mobile Application
  • Online quote without phone
  • Sample contracts online
Contract & Payment Terms
  • Undisclosed
    Contract (lump-sum) payments
  • Undisclosed
    Pay-in-full discount
  • Undisclosed
    Month-to-month payments
  • Undisclosed
    Cancellation fee
  • Undisclosed
    Multi-vehicle discount
  • Undisclosed
    Price lock guarantee
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Contract & Payment Terms
  • Contract (lump-sum) payments
  • Pay-in-full discount
  • Month-to-month payments
  • Cancellation fee
  • Multi-vehicle discount
  • Price lock guarantee
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
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