AUL Corp vs Penn Warranty Corporation

Founded in 1990, AUL built their reputation as a dealership-based vehicle service contract provider before being acquired by Protective Life Insurance Company in 2022. Today, AUL-branded contracts are administered through Protective Asset Protection and remain available exclusively through franchised and independent dealerships. This means consumers cannot buy plans directly online, and pricing depends on the selling dealer, vehicle, coverage tier, deductible, and any dealership markup. AUL’s biggest strength is the breadth of their coverage lineup. Their catalog includes powertrain, stated-component, wrap, exclusionary, lifetime, hybrid, and EV, and technology-focused plans. Some products also offer Any Year Any Mileage eligibility, while most plans begin on the day of purchase with no standard waiting period. Benefits may include roadside assistance, rental reimbursement, trip interruption coverage, transferable contracts, online claims submission, and same-day claims payment on approved repairs. However, customer feedback is mixed, with concerns around claim denials, inspection delays, rental reimbursement limits, cancellation complexity, and pricing transparency. AUL may appeal to dealership buyers who want broad coverage options, but reviewing the contract carefully before signing is essential.

Penn Warranty Corporation is known for their commitment to customer service and providing reliable coverage options. They offer different plans to accommodate varying needs and budgets, allowing customers to choose the level of coverage that suits them best. Like other companies in the extended auto warranty industry, Penn Warranty aims to assist drivers in managing and mitigating the financial impact of unexpected vehicle repairs. They are an extended auto warranty company that has been in business for over 30 years. They offer a variety of plans to fit most budgets.

They are backed by an A-rated insurer, but they have a complicated claim process. They have received numerous conflicting reviews, ranging from positive to negative, with most customers expressing dissatisfaction with their experiences. According to some of the good reviews, customers appreciate the lower cost, the option to choose their own repair business, and roadside help. The negative feedback, on the other hand, varied from restricted coverage and bad customer service to customers believing their contracts were dishonest.