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American Auto Shield vs Honda Care

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Pros
  • Broad range of coverage options
  • Flexible repair facility choice
  • Roadside, rental, and trip interruption benefits
  • Online claims and self-service support
Pros
  • Up to 8 years/120,000 miles
  • $0 deductible options
  • Transferable coverage
  • Roadside and rental benefits
Cons
  • No standard pricing published online
  • Coverage and terms vary by contract
  • Mixed customer feedback on claims
  • FTC settlement and regulatory history
Cons
  • Dealer-dependent pricing
  • Limited vehicle eligibility
  • Factory coverage overlap
  • Restricted repair network
Summary

Founded in 2002 and headquartered in Lakewood, Colorado, American Auto Shield is a vehicle service contract administrator that works with dealerships, lenders, marketers, and other partners. They currently present eight coverage options, ranging from focused Powertrain protection to broad Diamond exclusionary coverage, along with two dedicated options for electric vehicles. Their Powertrain coverage is advertised for eligible vehicles with up to 250,000 miles, while the broader Electric Vehicle contract can include optional high-voltage battery coverage. Depending on the contract, additional benefits and options may include roadside assistance, rental car reimbursement, trip interruption coverage, rideshare protection, and coverage for certain luxury electronics. Contract holders can also use eligible licensed repair facilities, and sample contracts are available online for greater visibility into coverage terms and exclusions. Customer feedback remains mixed, with positive reviews mentioning successful claims and helpful representatives, while critical feedback frequently focuses on claim denials, authorization delays, and coverage disputes. American Auto Shield also has more than two decades of experience in vehicle service contract administration, alongside a regulatory history that includes their 2024 FTC settlement.

Summary

American Honda Motor Co., Inc. was established in 1959 and is headquartered in Torrance, California. Through Honda Care, they offer manufacturer-backed vehicle service contracts for eligible new, pre-owned, and Honda Certified Pre-Owned vehicles, with coverage ranging from broad mechanical and electrical protection to more focused powertrain coverage. Qualifying terms can extend up to eight years or 120,000 miles, while covered repairs are generally performed at authorized Honda dealerships by factory-trained technicians using Honda Genuine Parts. Depending on the contract, additional benefits may include 24-hour roadside assistance, towing, rental car reimbursement, trip interruption coverage, and concierge services. Independent customer feedback specifically about Honda Care is limited, while broader Honda Financial Services profiles largely reflect experiences with financing and account services rather than vehicle protection. American Honda Finance Corporation is BBB-accredited and currently holds an A+ BBB rating, adding an established industry credential to Honda Care's manufacturer-backed approach.

Quick Stats
  • BBB Rating : (Unaccredited)
  • Maximum Mileage : 250,000 Miles
  • Money-Back Guarantee : Undisclosed
  • Number of Plans Available : 8
  • Waiting Period : Varies by contract
  • Operating Status : Active
  • Deductible Range : Quote-based
Quick Stats
  • BBB Rating : A+ (accredited)
  • Maximum Mileage : 120,000 miles
  • Money-Back Guarantee : Available
  • Number of Plans Available : 6
  • Waiting Period : N/A
  • Operating Status : Active
  • Deductible Range : $0–$100
Selling Points
  • Two dedicated electric vehicle coverage options
  • Powertrain coverage for eligible vehicles up to 250K miles
  • Optional high-voltage EV battery coverage
  • Sample vehicle service contracts available online
Selling Points
  • Factory-trained Honda technicians
  • Honda Genuine Parts
  • Manufacturer-backed coverage
  • Family roadside benefits
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • Powertrain
  • $0 deductible option
  • Commercial/rideshare
  • EV/hybrid components
  • No waiting period
  • Option with free maintenance benefits
  • Transferable
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • Powertrain
  • $0 deductible option
  • Commercial/rideshare
  • EV/hybrid components
  • No waiting period
  • Option with free maintenance benefits
  • Transferable
Claims & Repair Experience
  • 24/7 roadside assistance
  • Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • Mobile app for claims
  • Online claims portal
  • Trip interruption coverage
Claims & Repair Experience
  • 24/7 roadside assistance
  • Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • Mobile app for claims
  • Online claims portal
  • Trip interruption coverage
Customer Support & Transparency
  • Phone
  • 24/7 customer support
  • Email
  • FAQs / Educational resources
  • Live Chat
  • Mobile Application
  • Online quote without phone
  • Sample contracts online
Customer Support & Transparency
  • Phone
  • 24/7 customer support
  • Email
  • FAQs / Educational resources
  • Live Chat
  • Mobile Application
  • Online quote without phone
  • Sample contracts online
Contract & Payment Terms
  • Contract (lump-sum) payments
  • —
    Undisclosed
    Pay-in-full discount
  • Month-to-month payments
  • —
    Undisclosed
    Cancellation fee
  • Multi-vehicle discount
  • —
    Undisclosed
    Price lock guarantee
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Contract & Payment Terms
  • Contract (lump-sum) payments
  • Pay-in-full discount
  • Month-to-month payments
  • Cancellation fee
  • Multi-vehicle discount
  • Price lock guarantee

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