American Auto Shield vs EasyCare

Founded in 2002 and headquartered in Lakewood, Colorado, American Auto Shield is a vehicle service contract administrator that works with dealerships, lenders, marketers, and other partners. They currently present eight coverage options, ranging from focused Powertrain protection to broad Diamond exclusionary coverage, along with two dedicated options for electric vehicles. Their Powertrain coverage is advertised for eligible vehicles with up to 250,000 miles, while the broader Electric Vehicle contract can include optional high-voltage battery coverage. Depending on the contract, additional benefits and options may include roadside assistance, rental car reimbursement, trip interruption coverage, rideshare protection, and coverage for certain luxury electronics. Contract holders can also use eligible licensed repair facilities, and sample contracts are available online for greater visibility into coverage terms and exclusions. Customer feedback remains mixed, with positive reviews mentioning successful claims and helpful representatives, while critical feedback frequently focuses on claim denials, authorization delays, and coverage disputes. American Auto Shield also has more than two decades of experience in vehicle service contract administration, alongside a regulatory history that includes their 2024 FTC settlement.

EasyCare is a vehicle service contract provider founded in 1984 and headquartered in Norcross, Georgia. Operating as part of APCO Holdings, they offer a variety of vehicle protection products through a nationwide network of participating dealerships. Their service contract options range from basic powertrain coverage to exclusionary plans designed to protect a broad range of vehicle components, making them a potential option for both new and used vehicle owners. Beyond mechanical breakdown coverage, the company also offers products such as GAP protection, prepaid maintenance plans, tire and wheel protection, key replacement coverage, and roadside assistance. Coverage is available for several vehicle types, including electric vehicles, rideshare vehicles, commercial-use vehicles, and lifted trucks. Industry credentials include Better Business Bureau accreditation and an A+ BBB rating. Customer feedback across platforms presents a mixed picture, with some customers reporting substantial savings on covered repairs and others expressing concerns about claim denials, reimbursement delays, or contract requirements. These varying experiences make it important to understand how the company's coverage, claims process, pricing structure, and contract terms work before making a decision. This review takes a closer look at each of those areas to help readers evaluate whether their offerings align with their needs.