trusted formAmerican Auto Shield vs Chaiz | Several.com
Although we earn commissions from partners, we ensure unbiased evaluations. More on our 'How We Work' page

American Auto Shield vs Chaiz

Press [Add to Compare] to Edit, Add or Remove Vendors

Pros
  • Nationwide coverage
  • Transferable warranty
  • Online claim engine
  • Online support center
Pros
  • Strong customer ratings on Trustpilot and BBB
  • No phone number required to receive quotes
  • Coverage available for many older and high-mileage vehicles
  • Fully online quote and purchasing process
  • Compare multiple vehicle service contract providers in one place
Cons
  • Limited information
Cons
  • Coverage terms and benefits vary significantly between providers
  • Not available in every state, including California
  • Claims are handled by third-party administrators, not the marketplace
  • Some customer complaints involve claim disputes and refund delays
Summary

American Auto Shield has been in business for over 20 years and is a trusted administrator of extended auto warranties. They offer a variety of extended auto warranty plans to fit your budget and needs through their selling partners. It covers major and minor components. AAS does not sell auto insurance plans directly. Instead, they offer their knowledge and services to car warranty companies, which then change the terms of their contracts to fit their plans. Because AAS makes management easy, these businesses can quickly handle cases and make sure customers are happy. Look no further than this review if you need car insurance and have a deal from a business that works with AAS. Some people said that the process of getting their cases approved and fixes done went well. Customers like how helpful the customer service reps are. Some customers also said they liked how easy it is to file a claim when their car breaks down.

Summary

Founded in 2021 and headquartered in Austin, Texas, Chaiz is a vehicle service contract marketplace that helps drivers compare coverage options from multiple providers through a single online platform. Rather than administering their own contracts, they connect consumers with third-party vehicle protection companies, allowing shoppers to compare plans, pricing, deductibles, and benefits before making a purchase. Coverage options typically range from basic powertrain protection to more comprehensive plans that cover a broader range of mechanical and electrical components. Depending on the provider selected, customers may also have access to benefits such as roadside assistance, rental car reimbursement, and trip interruption coverage. One of the company's most distinctive features is their fully online shopping experience, which allows users to obtain quotes and purchase coverage without speaking to a sales representative. The company has built a strong online reputation in a relatively short period, earning an A+ rating and accreditation from the Better Business Bureau as well as high customer ratings on Trustpilot. While many reviewers praise the platform's transparency and ease of use, experiences can vary because claims and contract administration are handled by the third-party provider backing the selected plan. This review takes a closer look at their coverage options, pricing, customer experience, and overall value.

Quick Stats
  • BBB Rating : N/R
  • Maximum Mileage : 250,000
  • Money-Back Guarantee : Unavailable
  • Number of Plans Available : 7
  • Waiting Period : 20-40 days
  • Operating Status : Active
Quick Stats
  • BBB Rating : A+
  • Maximum Mileage : Up to 200,000 miles
  • Money-Back Guarantee : Available
  • Number of Plans Available : 3 tiers of plans
  • Operating Status : Active
Selling Points
  • Covers a variety of vehicles such as motorcycles and ATVs
  • Offers services to vehicles with up to 250,000 miles
  • Variety of coverage options
Selling Points
  • Side-by-side comparison shopping for vehicle service contracts
  • Purchase coverage online without interacting with sales representatives
  • Pay-in-full discount advertised directly through the platform
  • Marketplace model that offers plans from multiple administrators rather than a single provider
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • Powertrain
  • Undisclosed
    $0 deductible option
  • Undisclosed
    Commercial/rideshare
  • Undisclosed
    EV/hybrid components
  • Undisclosed
    No waiting period
  • Undisclosed
    Option with free maintenance benefits
  • Undisclosed
    Transferable
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • Powertrain
  • $0 deductible option
  • Undisclosed
    Commercial/rideshare
  • EV/hybrid components
  • No waiting period
  • Option with free maintenance benefits
  • Transferable
Claims & Repair Experience
  • Undisclosed
    24/7 roadside assistance
  • Undisclosed
    Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • Undisclosed
    Mobile app for claims
  • Undisclosed
    Online claims portal
  • Trip interruption coverage
Claims & Repair Experience
  • 24/7 roadside assistance
  • Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • Mobile app for claims
  • Undisclosed
    Online claims portal
  • Undisclosed
    Trip interruption coverage
Customer Support & Transparency
  • Phone
  • Undisclosed
    24/7 customer support
  • Email
  • FAQs / Educational resources
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile Application
  • Undisclosed
    Online quote without phone
  • Sample contracts online
Customer Support & Transparency
  • Phone
  • Undisclosed
    24/7 customer support
  • Email
  • FAQs / Educational resources
  • Live Chat
  • Mobile Application
  • Online quote without phone
  • Sample contracts online
Contract & Payment Terms
  • Contract (lump-sum) payments
  • Undisclosed
    Pay-in-full discount
  • Month-to-month payments
  • Undisclosed
    Cancellation fee
  • Undisclosed
    Multi-vehicle discount
  • Undisclosed
    Price lock guarantee
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Contract & Payment Terms
  • Undisclosed
    Contract (lump-sum) payments
  • Pay-in-full discount
  • Month-to-month payments
  • Undisclosed
    Cancellation fee
  • Undisclosed
    Multi-vehicle discount
  • Undisclosed
    Price lock guarantee
  • Not all payment methods are available in all states
  • Some payment methods may incur additional fees
Get a Free Quote

Save Big on Auto Warranty

Fill out a quick form to claim special offers on Auto Warranty

image