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America Auto Care vs Concord Auto Protect

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Pros
  • 30-day full-refund period
  • Some contracts are transferable
  • Access to ASE-certified repair facilities
  • Coverage available for major powertrain and vehicle systems
Pros
  • Nationwide coverage
  • Use any ASE licensed repair shop or car dealer of choice
  • Transferable to a new owner
  • Generous rental car reimbursement
Cons
  • No prices or deductibles are published online
  • No sample contracts available
  • Vehicle eligibility and waiting periods are unclear
  • Claims are approved by a separate administrator
Cons
  • Not transparent with mileage and age limitations or term coverage
  • Can only be transferred once
  • Maximum mileage of 130,000
Summary

Founded in 2016 and headquartered in Stuart, Florida, America Auto Care is a third-party vehicle service contract provider offering four levels of repair coverage. Their plans range from Basic Coverage for the engine, transmission, and drive axles to broader options covering systems such as the suspension, brakes, air conditioning, heating, and luxury electronics.

All coverage levels include towing and roadside assistance, and customers can use ASE-certified repair facilities across the United States and Canada. The provider also advertises no-fee payment plans, a 30-day full-refund period, and transferable coverage in many cases. Pricing, deductibles, vehicle eligibility limits, and waiting periods are not published online, so customers must request a quote and review their contract for these details.

America Auto Care holds an A+ BBB rating but is not accredited by the organization. Their BBB profile also lists a Florida Department of Financial Services license. ConsumerAffairs gives the company a 4.2 out of 5 rating, although most detailed customer reviews are several years old. This review examines their coverage, costs, contract terms, customer experiences, and potential limitations in greater detail.

Summary

Concord Auto Protect has been in business since 2013. They offer a wide range of coverage options, including mechanical, electrical, and roadside assistance. Their affordable plans are available for all makes and models of vehicles.

Quick Stats
  • BBB Rating : N/R (unaccredited)
  • Maximum Mileage : Undisclosed
  • Money-Back Guarantee : Available
  • Number of Plans Available : 4r
  • Waiting Period : N/A
  • Operating Status : Active
  • Deductible Range : Undisclosed
Quick Stats
  • BBB Rating : D
  • Maximum Mileage : Undisclosed
  • Money-Back Guarantee : 30-day money-back guarantee
  • Number of Plans Available : 3
  • Waiting Period : 30 days
  • Operating Status : Active
Selling Points
  • No-fee payment plans
  • Towing and roadside assistance are included with every plan
  • Repair access across the United States and Canada
  • Luxury electrical coverage available at the highest level
Selling Points
  • Trip interruption reimbursement available in all plans
  • Generous rental car reimbursement of $75
  • Direct administrator of contract services
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • Powertrain
  • $0 deductible option
  • Commercial/rideshare
  • EV/hybrid components
  • No waiting period
  • Option with free maintenance benefits
  • Transferable
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • —
    Undisclosed
    Powertrain
  • —
    Undisclosed
    $0 deductible option
  • Commercial/rideshare
  • —
    Undisclosed
    EV/hybrid components
  • —
    Undisclosed
    No waiting period
  • —
    Undisclosed
    Option with free maintenance benefits
  • —
    Undisclosed
    Transferable
Claims & Repair Experience
  • 24/7 roadside assistance
  • Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • Mobile app for claims
  • Online claims portal
  • Trip interruption coverage
Claims & Repair Experience
  • —
    Undisclosed
    24/7 roadside assistance
  • —
    Undisclosed
    Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • —
    Undisclosed
    Mobile app for claims
  • —
    Undisclosed
    Online claims portal
  • Trip interruption coverage
Customer Support & Transparency
  • Phone
  • 24/7 customer support
  • Email
  • FAQs / Educational resources
  • Live Chat
  • Mobile Application
  • Online quote without phone
  • Sample contracts online
Customer Support & Transparency
  • Phone
  • 24/7 customer support
  • Email
  • FAQs / Educational resources
  • Live Chat
  • Mobile Application
  • —
    Undisclosed
    Online quote without phone
  • Sample contracts online
Contract & Payment Terms
  • Contract (lump-sum) payments
  • Pay-in-full discount
  • Month-to-month payments
  • Cancellation fee
  • Multi-vehicle discount
  • Price lock guarantee
Contract & Payment Terms
  • Contract (lump-sum) payments
  • Pay-in-full discount
  • Month-to-month payments
  • —
    Undisclosed
    Cancellation fee
  • —
    Undisclosed
    Multi-vehicle discount
  • —
    Undisclosed
    Price lock guarantee
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees

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