America Auto Care vs American Auto Shield

Founded in 2016 and headquartered in Stuart, Florida, America Auto Care is a third-party vehicle service contract provider offering four levels of repair coverage. Their plans range from Basic Coverage for the engine, transmission, and drive axles to broader options covering systems such as the suspension, brakes, air conditioning, heating, and luxury electronics.

All coverage levels include towing and roadside assistance, and customers can use ASE-certified repair facilities across the United States and Canada. The provider also advertises no-fee payment plans, a 30-day full-refund period, and transferable coverage in many cases. Pricing, deductibles, vehicle eligibility limits, and waiting periods are not published online, so customers must request a quote and review their contract for these details.

America Auto Care holds an A+ BBB rating but is not accredited by the organization. Their BBB profile also lists a Florida Department of Financial Services license. ConsumerAffairs gives the company a 4.2 out of 5 rating, although most detailed customer reviews are several years old. This review examines their coverage, costs, contract terms, customer experiences, and potential limitations in greater detail.

Founded in 2002 and headquartered in Lakewood, Colorado, American Auto Shield is a vehicle service contract administrator that works with dealerships, lenders, marketers, and other partners. They currently present eight coverage options, ranging from focused Powertrain protection to broad Diamond exclusionary coverage, along with two dedicated options for electric vehicles. Their Powertrain coverage is advertised for eligible vehicles with up to 250,000 miles, while the broader Electric Vehicle contract can include optional high-voltage battery coverage. Depending on the contract, additional benefits and options may include roadside assistance, rental car reimbursement, trip interruption coverage, rideshare protection, and coverage for certain luxury electronics. Contract holders can also use eligible licensed repair facilities, and sample contracts are available online for greater visibility into coverage terms and exclusions. Customer feedback remains mixed, with positive reviews mentioning successful claims and helpful representatives, while critical feedback frequently focuses on claim denials, authorization delays, and coverage disputes. American Auto Shield also has more than two decades of experience in vehicle service contract administration, alongside a regulatory history that includes their 2024 FTC settlement.