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AA Auto Protection vs America Auto Care

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Pros
  • Direct payments to repair shops
  • Multiple plans to choose from
  • 30-day money-back guarantee
Pros
  • 30-day full-refund period
  • Some contracts are transferable
  • Access to ASE-certified repair facilities
  • Coverage available for major powertrain and vehicle systems
Cons
  • Contracts are not transparent
  • Little information on their website
  • On alert on Better Business Bureau
  • Not clear if in business
  • Incessant sales calls
  • Non-functional website
  • Are not replying to customers
Cons
  • No prices or deductibles are published online
  • No sample contracts available
  • Vehicle eligibility and waiting periods are unclear
  • Claims are approved by a separate administrator
Summary

AA Auto Protection is an extended auto warranty company that offers coverage for unexpected vehicle repairs. The company has a variety of plans to choose from, and its prices are competitive. However, the company has a history of customer complaints and a recent pattern of suspicious behavior, so potential customers should carefully review the company's terms and conditions before purchasing a policy.

Summary

Founded in 2016 and headquartered in Stuart, Florida, America Auto Care is a third-party vehicle service contract provider offering four levels of repair coverage. Their plans range from Basic Coverage for the engine, transmission, and drive axles to broader options covering systems such as the suspension, brakes, air conditioning, heating, and luxury electronics.

All coverage levels include towing and roadside assistance, and customers can use ASE-certified repair facilities across the United States and Canada. The provider also advertises no-fee payment plans, a 30-day full-refund period, and transferable coverage in many cases. Pricing, deductibles, vehicle eligibility limits, and waiting periods are not published online, so customers must request a quote and review their contract for these details.

America Auto Care holds an A+ BBB rating but is not accredited by the organization. Their BBB profile also lists a Florida Department of Financial Services license. ConsumerAffairs gives the company a 4.2 out of 5 rating, although most detailed customer reviews are several years old. This review examines their coverage, costs, contract terms, customer experiences, and potential limitations in greater detail.

Quick Stats
  • BBB Rating : D-
  • Maximum Mileage : Undisclosed
  • Money-Back Guarantee : 30 days
  • Number of Plans Available : 39
  • Waiting Period : Undisclosed
  • Operating Status : Active
Quick Stats
  • BBB Rating : N/R (unaccredited)
  • Maximum Mileage : Undisclosed
  • Money-Back Guarantee : Available
  • Number of Plans Available : 4r
  • Waiting Period : N/A
  • Operating Status : Active
  • Deductible Range : Undisclosed
Selling Points
  • Multiple plans to choose from
  • 30-day money-back guarantee
Selling Points
  • No-fee payment plans
  • Towing and roadside assistance are included with every plan
  • Repair access across the United States and Canada
  • Luxury electrical coverage available at the highest level
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • —
    Undisclosed
    Powertrain
  • —
    Undisclosed
    $0 deductible option
  • —
    Undisclosed
    Commercial/rideshare
  • —
    Undisclosed
    EV/hybrid components
  • —
    Undisclosed
    No waiting period
  • —
    Undisclosed
    Option with free maintenance benefits
  • —
    Undisclosed
    Transferable
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • Powertrain
  • $0 deductible option
  • Commercial/rideshare
  • EV/hybrid components
  • No waiting period
  • Option with free maintenance benefits
  • Transferable
Claims & Repair Experience
  • —
    Undisclosed
    24/7 roadside assistance
  • —
    Undisclosed
    Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • —
    Undisclosed
    Mobile app for claims
  • —
    Undisclosed
    Online claims portal
  • Trip interruption coverage
Claims & Repair Experience
  • 24/7 roadside assistance
  • Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • Mobile app for claims
  • Online claims portal
  • Trip interruption coverage
Customer Support & Transparency
  • Phone
  • —
    Undisclosed
    24/7 customer support
  • Email
  • —
    Undisclosed
    FAQs / Educational resources
  • —
    Undisclosed
    Live Chat
  • —
    Undisclosed
    Mobile Application
  • —
    Undisclosed
    Online quote without phone
  • Sample contracts online
Customer Support & Transparency
  • Phone
  • 24/7 customer support
  • Email
  • FAQs / Educational resources
  • Live Chat
  • Mobile Application
  • Online quote without phone
  • Sample contracts online
Contract & Payment Terms
  • —
    Undisclosed
    Contract (lump-sum) payments
  • —
    Undisclosed
    Pay-in-full discount
  • —
    Undisclosed
    Month-to-month payments
  • —
    Undisclosed
    Cancellation fee
  • —
    Undisclosed
    Multi-vehicle discount
  • —
    Undisclosed
    Price lock guarantee
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Contract & Payment Terms
  • Contract (lump-sum) payments
  • Pay-in-full discount
  • Month-to-month payments
  • Cancellation fee
  • Multi-vehicle discount
  • Price lock guarantee

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