1800Warranty vs AUL Corp

1800Warranty is a direct-to-consumer extended auto warranty provider founded in 2019 and headquartered in Ringwood, New Jersey. They offer vehicle service contracts designed to help drivers manage unexpected repair costs after their factory warranty expires, with coverage available in most U.S. states. Their lineup includes four coverage levels, ranging from basic powertrain protection that covers essential components to a comprehensive stated-component plan, along with flexible month-to-month contracts and prepaid terms of up to 72 months.

The provider distinguishes themselves through interest-free financing, eligibility for many vehicles with up to 200,000 miles, and includes extra features such as 24/7 roadside assistance. Eligible contracts also include identity theft protection, a feature that is uncommon among extended warranty providers.

Customer feedback is mixed across review platforms. At the time of writing, 1800Warranty holds a 3.4 out of 5 rating on Trustpilot and a 4.8 out of 5 rating on Google Reviews, with customers praising the purchasing experience, while some report challenges during the claims process. They are not accredited by the Better Business Bureau. This review takes a closer look at their coverage, pricing, customer experience, and contract terms to help determine whether they are the right fit for your vehicle.

Founded in 1990, AUL built their reputation as a dealership-based vehicle service contract provider before being acquired by Protective Life Insurance Company in 2022. Today, AUL-branded contracts are administered through Protective Asset Protection and remain available exclusively through franchised and independent dealerships. This means consumers cannot buy plans directly online, and pricing depends on the selling dealer, vehicle, coverage tier, deductible, and any dealership markup. AUL’s biggest strength is the breadth of their coverage lineup. Their catalog includes powertrain, stated-component, wrap, exclusionary, lifetime, hybrid, and EV, and technology-focused plans. Some products also offer Any Year Any Mileage eligibility, while most plans begin on the day of purchase with no standard waiting period. Benefits may include roadside assistance, rental reimbursement, trip interruption coverage, transferable contracts, online claims submission, and same-day claims payment on approved repairs. However, customer feedback is mixed, with concerns around claim denials, inspection delays, rental reimbursement limits, cancellation complexity, and pricing transparency. AUL may appeal to dealership buyers who want broad coverage options, but reviewing the contract carefully before signing is essential.