Text Message Marketing
Top Companies in 2026
Salesmsg vs Textedly
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- Unified calling and texting
- Shared inboxes with internal notes
- Browser extension and mobile app access
- Custom API for tailored workflows
- Organized inbox management tools
- Unlimited contact storage without increasing plan costs
- Free incoming messages that support affordable two-way communication
- Flexible billing with monthly and annual options
- Simple, intuitive interface suitable for users with little technical experience
- Integrations with major tools like Zapier, Salesforce, and Mailchimp
- Limited audience segmentation capabilities
- Basic analytics with minimal customization
- No built-in email or multichannel messaging options
- Mobile app missing several desktop workflow features
- Extra fees for additional keywords, message credits, and telecom registration
- No widely advertised money-back guarantee for annual plans
- Noticeable price jumps between message tiers
- Reports of slow or inconsistent support responses during technical issues
Salesmsg is a business messaging provider founded in 2017 and headquartered in Delray Beach, Florida. They offer a platform built around SMS, MMS, and calling, giving companies a centralized way to manage conversations across sales, support, and customer engagement. Their service includes two-way texting, broadcast messaging, text-enabled landlines, unified calling and texting, shared inboxes, automation tied to CRM activity, and strong integrations with tools like HubSpot, Salesforce, and Pipedrive. They also provide mobile apps, a Chrome extension, and an API for teams that need flexible access or custom workflows. Salesmsg maintains a strong reputation in the industry, holding an A+ rating with the Better Business Bureau and earning repeated placement on the Inc. 5000 list. Customer feedback often highlights ease of use, dependable support, and practical workflow features, while also noting areas where the platform is more limited, such as segmentation depth and analytics customization. Their credit-based pricing model, 14-day free trial, and 30-day money-back guarantee make it relatively easy for new users to evaluate the service. Altogether, Salesmsg presents a communication-focused platform that appeals to businesses looking to strengthen responsiveness and streamline their messaging processes.
Founded in 2015 and headquartered in Nashville, Tennessee, Textedly provides a cloud-based SMS and MMS marketing service designed for businesses that need fast, reliable communication. Their platform includes bulk text messaging, automated workflows, unlimited contact storage, and tools for managing two-way conversations. They also offer features such as text-to-pay, review-request prompts, advanced scheduling, and integrations with platforms like Zapier, Salesforce, and Mailchimp. Users often highlight the platform’s ease of use, flexible setup, and ability to support a wide range of communication needs. Reviews across major software sites show strong satisfaction with its everyday performance, while feedback on billing and support availability varies by user experience. The company has also undergone structural changes, including an acquisition by Inunity and the merger of Texting Base into the platform, which has expanded its capabilities.
- Pricing : Starts at $25/month for 500 messages
- Free Trial : 14 days
- Customer Experience : Good
- AI Features : Available
- International Messaging : Available
- BBB Rating : A+
- Pricing : Starts at $29/month (annual billing) for roughly 500–600 messages
- Free Trial : No fixed days; includes 50 messages and one keyword
- Customer Experience : Fair
- AI Features : Available (AI-assisted message drafting, AI suggestions for campaign text)
- International Messaging : Unavailable/Restricted (platform access appears limited in some countries; international logins are sometimes blocked)
- BBB Rating : 1.36 out of 5
- Text-to-Pay : True
- Text-enabled landlines
- Deep HubSpot integration
- Attachment support for PDFs, images, and files
- Automated messaging tied to CRM activity
- Large-scale messaging capacity that supports sending to thousands at once
- Automation tools that allow scheduled, recurring, and drip-based message flows
- Text-to-pay and review-request features that extend SMS use beyond marketing
- Unlimited contacts included on every plan, supporting unlimited subscriber growth
- Android Mobile App
- iOS Mobile App
- Role-Based Permissions
- Team Inbox
- Android Mobile App
- iOS Mobile App
- Role-Based Permissions
- Team Inbox
- Bank Transfers
- Cryptocurrency
- Major Credit Cards
- Pay-as-You-Go Pricing
- PayPal
- Renewal Reminders
- Bank Transfers
- Cryptocurrency
- Major Credit Cards
- Pay-as-You-Go Pricing
- PayPal
- Renewal Reminders
- API Access
- App Integrations (e.g., CRM, Zapier)
- Workflow Automation
- API Access
- App Integrations (e.g., CRM, Zapier)
- Workflow Automation
- 24/7 Support Availability—Undisclosed
- Community Forum—Undisclosed
- FAQs
- Help Center / Knowledge Base
- Live Chat
- Phone
- 24/7 Support Availability
- Community Forum
- FAQs
- Help Center / Knowledge Base
- Live Chat
- Phone
- AI-Powered Messaging
- Bulk SMS
- Compliance Tools (TCPA, A2P 10DLC, GDPR)
- Contact Segmentation
- Drip Campaigns
- Exportable Reports Reports
- Keyword Shortcodes
- MMS Support
- Opt-In Tools (e.g., Keywords, Web Forms)
- Real-Time Analytics
- Scheduled Campaigns
- Text-to-Pay Support—Undisclosed
- Two-Way Messaging
- UTM Tracking—Undisclosed
- AI-Powered Messaging
- Bulk SMS
- Compliance Tools (TCPA, A2P 10DLC, GDPR)
- Contact Segmentation
- Drip Campaigns
- Exportable Reports Reports
- Keyword Shortcodes
- MMS Support
- Opt-In Tools (e.g., Keywords, Web Forms)
- Real-Time Analytics
- Scheduled Campaigns
- Text-to-Pay Support
- Two-Way Messaging
- UTM Tracking
Salesmsg vs. Textedly
Salesmsg and Textedly solve the same basic problem, getting businesses in front of customers by text, but they take almost opposite paths to get there. One is built for ongoing, two-way conversations. The other is built for reaching a big list fast. This comparison breaks down what each platform actually offers so you can figure out which approach matches how your team texts.
Service range
Two-way conversation sits at the center of what Salesmsg does. SMS and MMS run through a shared team inbox alongside business calling and workflow-based automation, with CRM connections to HubSpot, Pipedrive, and ActiveCampaign tying everything together. Team members get their own dedicated numbers, and keyword triggers, canned responses, and CRM triggered texting all help speed up follow-up. Because the platform is built around real-time, back and forth messaging instead of one-way blasts, it fits naturally into how sales and service teams already manage relationships.
Bulk marketing and list growth are where Textedly puts its energy. Mass texting, scheduled campaigns, drip sequences, and keyword based opt-ins come standard, and every plan includes unlimited contacts along with free incoming messages. Text-to-pay, Google review requests, and premium support kick in once you reach the Plus tier, and 24 native integrations, including Salesforce, HubSpot, Mailchimp, and Slack, connect through Zapier. There's also an AI tool for drafting messages and handling basic autoresponses. One gap worth knowing about: there's no mobile app, so campaign management stays tied to a desktop or tablet.
Security and compliance
Onboarding with Salesmsg includes 10DLC registration and opt-in/opt-out management from the start, along with TCPA relevant consent tools and carrier documentation. Those registration fees, however, land as separate line items rather than being folded into the subscription price.
TCPA compliance gets serious attention from Textedly, which maintains an extensive resource library covering prior express written consent, opt-out handling, and quiet hours restrictions, plus STOP-based opt-out recognition built into every plan. Ultimate responsibility for collecting valid consent still falls on the business, something Textedly states plainly, including staying current with the expanded FCC opt-out channels that took effect in 2025. As with Salesmsg, 10DLC fees are tied to message volume and billed on top of the plan price.
Pricing
A subscription plus credit model is how Salesmsg prices things, with plans starting around $25 a month for 500 credits, one number, and one seat, scaling up to $179 or $249 a month for high volume teams. From there, extra seats add about $10 a month each, and additional numbers run around $5 a month, and 10DLC brand and campaign fees, along with small carrier surcharges, get layered on top of the base plan.
Volume drives Textedly's pricing structure instead, with 14 tiers stretching from roughly $29 a month up to enterprise pricing for businesses sending well over 100,000 messages. What isn't always obvious on the pricing page: a mandatory $8 monthly telecom surcharge applies to every paid plan, and message packs, extra keywords, extra seats, and additional numbers all cost more on top of that. Annual billing works a little differently here too. Instead of lowering the price, it adds 20 percent more messages to the monthly allowance at the same rate.
Conclusion
A dedicated calling and texting hub with tight CRM integration is what Salesmsg does best, making it a strong fit for sales and service teams managing one-on-one conversations. Bulk campaigns, list based promotions, and text-to-pay workflows are where Textedly shines instead, appealing to businesses that want straightforward volume pricing without a calling feature attached. Compliance is handled seriously on both sides, so the real decision point is whether your team needs conversation management or large scale campaign reach. Run your expected message volume through both pricing pages before you commit, and let the numbers point you toward the right fit.