SimpleTexting Review: Enterprise-Level Service
SimpleTexting is one of the top text marketing services in the industry; it is rated as the best pick by Business.com. Simpletexting is easy to use and offers great features with its flexible and affordable plans. A free 14-day trial is also available to try out its services before making a subscription. Continue reading our review to know all that it offers.
Pros
Cons
Quick Stats
About Simpletexting
Simpletexting is the perfect choice for small businesses aiming to expand their customer base and grow with it. It is rated five stars by Capterra and G2 and 4.5/5 stars by ShopperApproved.
Simpletexting is quite simple to set up and use; it has a guided setup that shows you its main tools. You can easily set up your account by logging in with Google or Facebook or by registering with a separate account.
Simpletexting can automatically import your existing customer list as it relies on its integration with Zapier to sync existing data across multiple systems. Its intuitive dashboard will give you analytics and reports over your campaigns and will allow you to manage your audience’s segmentation, so you can categorize them to your campaign’s needs.
Simpletexting gives you the opportunity to try its service free of charge for 14 days, where you get 50 free messages. Continue reading below about its pricing.
Simpletexting Plans and Prices
SimpleTexting offers a variety of plans and annual or monthly payment options; however, with the annual payment, you get 25% off.
- 500 credits = $25 per month
- 1,000 credits = $45 per month
- 2,000 credits = $75 per month
- 3,000 credits = $95 per month
With these plans, you get the following features, and for one additional credit, you are charged 3.0 cents:
- Free incoming SMS messages
- Unlimited contacts
- A free number that’s all yours
- Support 7 days per week
- Unlimited keywords
- Rollover credits
- 5 user seats
For the following plans, you get all the features mentioned above in addition to a dedicated account manager and custom integrations with over 400 applications.
- 7,500 credits = $145 per month
- 25,000 credits = $375 per month
- 50,000 credits = $625 per month
You can also request a custom plan by chatting with SimpleTexting’s team on live chat or by scheduling a call. If you are not sure which plan suits you best, Simpletexting has a short survey where you describe your business, and they will recommend you a plan that suits you best.
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Simpletexting Top Features
Ease of Use
Simpletexting, as its name suggests, makes text message marketing quite simple. It is an easy-to-use platform that makes signing up a piece of cake; you can do so by signing up with your Google or Facebook account. The software’s setup will guide show you around the platform and its most useful tools.
On the main screen, you get a dashboard that is easy to navigate through; you can see your sent and received messages and your contact’s address book. You also get reports and analytics on your dashboard; you can filter them to your needs. Moreover, you can also easily monitor your subscribers, click-through rates, and tons of other marketing metrics.
Scheduled Messaging
With scheduled messaging, you can plan your messages beforehand, either weekly, monthly, or quarterly. This feature is very beneficial for text marketing campaigns.
Auto-response
Auto-response is another vital tool for text marketing that allows you to send automated messages, confirm appointments, or conduct polls and surveys.
Lead-Capture Forms
One of the best ways to stay in touch with your customers and keep them in your database is to have them enter their emails for a subscriber’s list for a survey about your business.
Keywords
Keywords are the best way to target potential customers for your business. First, however, you need to conduct thorough customer research to know which keywords your target audience would use.
Short Codes
Shortcodes can be either shared with multiple companies or be unique to one brand. A shortcode is a textable number that makes your marketing memorable, and it remains in your customer’s inbox, and future communications will appear under it.
Mobile application
Simpletexting offers a mobile application so you can access your text marketing campaigns on any device at any time. The mobile application is also quite simple to use and navigate through.
MMS Picture Messaging
Multimedia messaging service allows you to send gifs or engaging images as text messages which aid in improving audience engagement and boost conversion rates.
App Integrations
One of the top features that Simpletexting offers is app integrations with over 400 applications, which offer a multitude of additional features and services. Featured app integrations are Zapier, Mailchimp, Hubspot, and Salesforce.
Customer Support
You can contact customer support directly from Simpletexting’s platform if you are encountering any issues, or you can reach them through live chat on their website. A help center is also available to guide you through its platform and any advice you would need.
Customer support is available Monday to Friday, from 8 a.m- 12 a.m ET, and Saturday to Sunday 10 a.m-5 p.m ET.
Conclusion
Simpletexting is a leading text message marketing service that offers a variety of enterprise-level features and flexible plans that fit your business needs. Simpletexting is great for growing businesses of small and medium sizes; if you are not sure which plan suits you best, their website will help you determine it with a few survey questions about your business.