Salesmsg vs SimpleTexting

Salesmsg is a business messaging provider founded in 2017 and headquartered in Delray Beach, Florida. They offer a platform built around SMS, MMS, and calling, giving companies a centralized way to manage conversations across sales, support, and customer engagement. Their service includes two-way texting, broadcast messaging, text-enabled landlines, unified calling and texting, shared inboxes, automation tied to CRM activity, and strong integrations with tools like HubSpot, Salesforce, and Pipedrive. They also provide mobile apps, a Chrome extension, and an API for teams that need flexible access or custom workflows. Salesmsg maintains a strong reputation in the industry, holding an A+ rating with the Better Business Bureau and earning repeated placement on the Inc. 5000 list. Customer feedback often highlights ease of use, dependable support, and practical workflow features, while also noting areas where the platform is more limited, such as segmentation depth and analytics customization. Their credit-based pricing model, 14-day free trial, and 30-day money-back guarantee make it relatively easy for new users to evaluate the service. Altogether, Salesmsg presents a communication-focused platform that appeals to businesses looking to strengthen responsiveness and streamline their messaging processes.

SimpleTexting is a U.S.-based SMS and MMS marketing platform founded in 2010 in New York and now operating as part of MessageMedia. They offer a straightforward way for businesses to run mass texting, two-way communication, automation, and audience management from a single dashboard. Their platform supports a wide range of use cases, from promotions and reminders to customer service and internal updates. They stand out with unlimited keywords, flexible segmentation options, detailed analytics, and multiple phone number choices, including local, toll-free, and text-enabled landlines. Their native integrations, API access, and developer-supported customizations give teams the ability to extend SMS into broader workflows. Customers generally praise the platform’s ease of use, reliability, and support, while some note concerns around pricing flexibility, billing clarity, and occasional compliance-related delays. SimpleTexting holds a B+ rating on the Better Business Bureau and maintains strong ratings across software review sites. Their combination of usability, automation tools, and targeted messaging features makes them a practical option for organizations that rely on timely mobile communication.