SimpleTexting
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- Unlimited segmentation tools
- Advanced SMS analytics
- Team inbox collaboration
- Flexible phone number options
- Rigid mid-tier pricing structure
- Limited native integrations
- Restrictive credit and billing policies
- Compliance-related message delays
SimpleTexting is a U.S.-based SMS and MMS marketing platform founded in 2010 in New York and now operating as part of MessageMedia. They offer a straightforward way for businesses to run mass texting, two-way communication, automation, and audience management from a single dashboard. Their platform supports a wide range of use cases, from promotions and reminders to customer service and internal updates. They stand out with unlimited keywords, flexible segmentation options, detailed analytics, and multiple phone number choices, including local, toll-free, and text-enabled landlines. Their native integrations, API access, and developer-supported customizations give teams the ability to extend SMS into broader workflows. Customers generally praise the platform’s ease of use, reliability, and support, while some note concerns around pricing flexibility, billing clarity, and occasional compliance-related delays. SimpleTexting holds a B+ rating on the Better Business Bureau and maintains strong ratings across software review sites. Their combination of usability, automation tools, and targeted messaging features makes them a practical option for organizations that rely on timely mobile communication.
- Pricing : Starts at $29/month for 500 credits
- Free Trial : 14 days
- Customer Experience : Good
- AI Features : Available
- International Messaging : Unavailable (U.S. and Canada only)
- BBB Rating : B+
- Text-to-Pay : True
- Built-in AI SMS writing
- In-house integration support
- Automated campaign builder
- Full SMS API access
- Android Mobile App
- iOS Mobile App
- Role-Based Permissions
- Team Inbox
- Bank Transfers
- Cryptocurrency
- Major Credit Cards
- Pay-as-You-Go Pricing
- PayPal
- Renewal Reminders
- API Access
- App Integrations (e.g., CRM, Zapier)
- Workflow Automation
- 24/7 Support Availability
- Community Forum
- FAQs
- Help Center / Knowledge Base
- Live Chat
- Phone
- AI-Powered Messaging
- Bulk SMS
- Compliance Tools (TCPA, A2P 10DLC, GDPR)
- Contact Segmentation
- Drip Campaigns
- Exportable Reports Reports
- Keyword Shortcodes
- MMS Support
- Opt-In Tools (e.g., Keywords, Web Forms)
- Real-Time Analytics
- Scheduled Campaigns
- Text-to-Pay Support
- Two-Way Messaging
- UTM Tracking—Undisclosed