trusted formEZ texting vs TextMarks | Several.com
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EZ texting vs TextMarks

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Pros
  • User-friendly dashboard for easy navigation
  • Advanced tools available in entry-level plans
  • Unlimited storage and segmentation for contact management
  • Effective list growth tools
  • Strong compliance focus (TCPA/CTIA adherence with age verification)
  • Solid integrations with Mailchimp, Zapier, and more
  • Team collaboration – Shared inbox with role-based access
Pros
  • Easy-to-use tools for mass texting and keyword setup
  • Reliable short-code delivery for fast updates
  • Unlimited subscribers on all plans
  • Clean dashboard for simple list management
  • Helpful onboarding during initial setup
Cons
  • Overage fees and premium features increase expenses
  • Limited support channels – No 24/7 phone support
  • Unused credits don’t roll over indefinitely
  • iOS-only mobile app with fewer features than desktop
  • Geographic restrictions (Primarily US and Canada)
Cons
  • SMS only, with no MMS support
  • No true conversational texting
  • Cannot upload existing contact lists
  • Pricing details are not posted online
Summary

Founded in 2004 and headquartered in San Francisco, EZ Texting has become a leading SMS marketing platform, serving over 230,000 businesses across various industries, including retail, healthcare, and nonprofits. Acquired by CallFire in 2021, the company combines years of experience with innovative tools like AI-powered messaging, Shutterstock-integrated MMS, and automated drip campaigns—all designed to enhance customer engagement. They are praised for their intuitive dashboard and quick setup, which is accessible even for non-technical users. The platform offers advanced features such as AI Compose for message drafting, Team Inbox for collaboration, and compliance with TCPA/A2P 10DLC regulations. Pricing is flexible, though high-volume senders may find costs add up. However, while customers commend their ease of use and robust features, some note limitations in support channels and credit expiration policies as drawbacks. That said, with an A+ BBB rating and integrations with HubSpot, Mailchimp, and Zapier, EZ Texting remains a top contender in the SMS marketing space. Read our review to see if they may suit your SMS marketing needs.

Summary

Founded in 2006 and headquartered in Pasadena, California, this provider delivers a straightforward SMS platform designed for organizations that need reliable, real-time communication. Their service supports mass texting, scheduled alerts, keyword-driven programs, and transit-focused tools such as short code 41411, which allows riders to receive live arrival information. They also offer API integrations, list management features, opt-in compliance tools, and a clean dashboard that keeps day-to-day tasks simple for non-technical teams. In 2022, they shifted their focus entirely toward transit communication through a partnership with a larger messaging provider, allowing them to refine tools built around accurate updates and high-volume delivery. User feedback consistently highlights the system’s ease of use, dependable short-code performance, and helpful onboarding support. Their strong customer satisfaction is reflected in high ratings across multiple review platforms, along with an A+ listing on the Better Business Bureau. With unlimited subscriber capacity, a clear interface, and request/response functionality for live data, their platform appeals to agencies and organizations needing fast, accessible messaging. Readers exploring features, pricing clarity, or the platform’s practical value will find detailed insights throughout this review.

Quick Stats
  • Free Trial : 14 days, includes 100 plan credits + 20 bonus credits
  • Customer Experience : Good
  • AI Features : Available (AI Compose, AI Reply)
  • International Messaging : Unavailable (U.S. and Canada only)
  • BBB Rating : A+
Quick Stats
  • Free Trial : Unavailable
  • Customer Experience : Excellent
  • AI Features : Unavailable
  • International Messaging : Available (USA & Canada)
  • BBB Rating : A+
Selling Points
  • AI-powered messaging tools
  • Shutterstock MMS integration
  • Flexible number options (10DLC, toll-free, short codes, and landline texting)
  • Workflow automation builder
Selling Points
  • Real-time transit updates via short code 41411
  • API workflows for data-driven automated replies
  • Strong focus on transit messaging needs
  • Accurate live information for riders
Mobile & Collaboration
  • Android Mobile App
  • iOS Mobile App
  • Role-Based Permissions
  • Team Inbox
Mobile & Collaboration
  • Android Mobile App
  • iOS Mobile App
  • Role-Based Permissions
  • Team Inbox
Payment & Billing
  • Bank Transfers
  • Cryptocurrency
  • Major Credit Cards
  • Pay-as-You-Go Pricing
  • PayPal
  • Renewal Reminders
  • Undisclosed
    Text-to-Pay
Payment & Billing
  • Bank Transfers
  • Cryptocurrency
  • Major Credit Cards
  • Pay-as-You-Go Pricing
  • PayPal
  • Renewal Reminders
  • Undisclosed
    Text-to-Pay
Integrations & Automation
  • API Access
  • App Integrations (e.g., CRM, Zapier)
  • Workflow Automation
Integrations & Automation
  • API Access
  • App Integrations (e.g., CRM, Zapier)
  • Workflow Automation
Support & Resources
  • 24/7 Support Availability
  • Community Forum
  • Email
  • FAQs
  • Help Center / Knowledge Base
  • Live Chat
  • Phone
Support & Resources
  • 24/7 Support Availability
  • Community Forum
  • Email
  • FAQs
  • Help Center / Knowledge Base
  • Live Chat
  • Phone
Core Messaging Features
  • AI-Powered Messaging
  • Bulk SMS
  • Compliance Tools (TCPA, A2P 10DLC, GDPR)
  • Contact Segmentation
  • Drip Campaigns
  • Exportable Reports Reports
  • Keyword Shortcodes
  • MMS Support
  • Opt-In Tools (e.g., Keywords, Web Forms)
  • Real-Time Analytics
  • Scheduled Campaigns
  • Text-to-Pay Support
  • Two-Way Messaging
  • UTM Tracking
Core Messaging Features
  • AI-Powered Messaging
  • Bulk SMS
  • Compliance Tools (TCPA, A2P 10DLC, GDPR)
  • Contact Segmentation
  • Drip Campaigns
  • Exportable Reports Reports
  • Keyword Shortcodes
  • MMS Support
  • Opt-In Tools (e.g., Keywords, Web Forms)
  • Real-Time Analytics
  • Scheduled Campaigns
  • Text-to-Pay Support
  • Two-Way Messaging
  • UTM Tracking