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EZ texting vs tatango

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Pros
  • User-friendly dashboard for easy navigation
  • Advanced tools available in entry-level plans
  • Unlimited storage and segmentation for contact management
  • Effective list growth tools
  • Strong compliance focus (TCPA/CTIA adherence with age verification)
  • Solid integrations with Mailchimp, Zapier, and more
  • Team collaboration – Shared inbox with role-based access
Pros
  • Helpful onboarding support for teams setting up short codes and approvals
  • Tools built for fundraising, donor engagement, and targeted outreach
  • Strong reputation for fast, responsive support through direct channels
  • Designed for organizations that send large batches of text messages
  • Connects with widely used nonprofit, CRM, and fundraising systems
Cons
  • Overage fees and premium features increase expenses
  • Limited support channels – No 24/7 phone support
  • Unused credits don’t roll over indefinitely
  • iOS-only mobile app with fewer features than desktop
  • Geographic restrictions (Primarily US and Canada)
Cons
  • Feature gaps or missing integrations may slow down certain workflows
  • Pricing is not fully listed publicly and often requires a quote
  • No free tier or trial to test the platform before committing
  • Some users report interface quirks when building or managing campaigns
Summary

Founded in 2004 and headquartered in San Francisco, EZ Texting has become a leading SMS marketing platform, serving over 230,000 businesses across various industries, including retail, healthcare, and nonprofits. Acquired by CallFire in 2021, the company combines years of experience with innovative tools like AI-powered messaging, Shutterstock-integrated MMS, and automated drip campaigns—all designed to enhance customer engagement. They are praised for their intuitive dashboard and quick setup, which is accessible even for non-technical users. The platform offers advanced features such as AI Compose for message drafting, Team Inbox for collaboration, and compliance with TCPA/A2P 10DLC regulations. Pricing is flexible, though high-volume senders may find costs add up. However, while customers commend their ease of use and robust features, some note limitations in support channels and credit expiration policies as drawbacks. That said, with an A+ BBB rating and integrations with HubSpot, Mailchimp, and Zapier, EZ Texting remains a top contender in the SMS marketing space. Read our review to see if they may suit your SMS marketing needs.

Summary

Tatango began in 2007 in Seattle and focuses on helping organizations run large-scale SMS and MMS campaigns. Their platform is designed for groups that need fast, reliable delivery, such as nonprofits, advocacy teams, agencies, and fundraising programs. They offer tools for building targeted segments, sending automated message flows, and attaching personalized donation links that guide supporters directly to a mobile-friendly giving page. Their system can handle high-volume sending and integrates with well-known CRM and fundraising platforms, allowing teams to manage contacts and data without disrupting existing workflows. Users often highlight the platform’s ease of use, helpful onboarding, and responsive support. Many describe quick replies from the team and smooth setup processes, especially when working with dedicated short codes or compliance requirements. At the same time, the provider does not publish full pricing details, and some reviewers mention feature limitations or integrations still in progress. They are not accredited by the BBB, though they maintain a strong reputation on software review sites. This overview gives you a starting point to understand their approach, and the full review explores their features, pricing structure, pros and cons, and how they perform for different types of communication goals.

Quick Stats
  • Free Trial : 14 days, includes 100 plan credits + 20 bonus credits
  • Customer Experience : Good
  • AI Features : Available (AI Compose, AI Reply)
  • International Messaging : Unavailable (U.S. and Canada only)
  • BBB Rating : A+
Quick Stats
  • Free Trial : Unavailable
  • Customer Experience : Good
  • AI Features : Available (AI message editor, AI-powered segmentation)
  • International Messaging : Unavailable (service focused on U.S. messaging and U.S. short codes)
  • BBB Rating : N/R
Selling Points
  • AI-powered messaging tools
  • Shutterstock MMS integration
  • Flexible number options (10DLC, toll-free, short codes, and landline texting)
  • Workflow automation builder
Selling Points
  • AI-powered segmentation tailored specifically for donor and supporter behavior
  • Infrastructure built to deliver millions of texts per hour during peak campaigns
  • Personalized donation-link tools designed to streamline mobile giving
  • High-touch setup assistance for compliance, short-code provisioning, and launch planning
Mobile & Collaboration
  • Android Mobile App
  • iOS Mobile App
  • Role-Based Permissions
  • Team Inbox
Mobile & Collaboration
  • Android Mobile App
  • iOS Mobile App
  • Role-Based Permissions
  • Team Inbox
Payment & Billing
  • Bank Transfers
  • Cryptocurrency
  • Major Credit Cards
  • Pay-as-You-Go Pricing
  • PayPal
  • Renewal Reminders
  • Undisclosed
    Text-to-Pay
Payment & Billing
  • Undisclosed
    Bank Transfers
  • Undisclosed
    Cryptocurrency
  • Major Credit Cards
  • Pay-as-You-Go Pricing
  • Undisclosed
    PayPal
  • Undisclosed
    Renewal Reminders
  • Undisclosed
    Text-to-Pay
Integrations & Automation
  • API Access
  • App Integrations (e.g., CRM, Zapier)
  • Workflow Automation
Integrations & Automation
  • API Access
  • App Integrations (e.g., CRM, Zapier)
  • Workflow Automation
Support & Resources
  • 24/7 Support Availability
  • Community Forum
  • Email
  • FAQs
  • Help Center / Knowledge Base
  • Live Chat
  • Phone
Support & Resources
  • 24/7 Support Availability
  • Community Forum
  • Email
  • FAQs
  • Help Center / Knowledge Base
  • Undisclosed
    Live Chat
  • Undisclosed
    Phone
Core Messaging Features
  • AI-Powered Messaging
  • Bulk SMS
  • Compliance Tools (TCPA, A2P 10DLC, GDPR)
  • Contact Segmentation
  • Drip Campaigns
  • Exportable Reports Reports
  • Keyword Shortcodes
  • MMS Support
  • Opt-In Tools (e.g., Keywords, Web Forms)
  • Real-Time Analytics
  • Scheduled Campaigns
  • Text-to-Pay Support
  • Two-Way Messaging
  • UTM Tracking
Core Messaging Features
  • AI-Powered Messaging
  • Bulk SMS
  • Undisclosed
    Compliance Tools (TCPA, A2P 10DLC, GDPR)
  • Contact Segmentation
  • Drip Campaigns
  • Exportable Reports Reports
  • Keyword Shortcodes
  • MMS Support
  • Opt-In Tools (e.g., Keywords, Web Forms)
  • Real-Time Analytics
  • Scheduled Campaigns
  • Text-to-Pay Support
  • Two-Way Messaging
  • UTM Tracking