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EZ texting vs Salesmsg

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Pros
  • User-friendly dashboard for easy navigation
  • Advanced tools available in entry-level plans
  • Unlimited storage and segmentation for contact management
  • Effective list growth tools
  • Strong compliance focus (TCPA/CTIA adherence with age verification)
  • Solid integrations with Mailchimp, Zapier, and more
  • Team collaboration – Shared inbox with role-based access
Pros
  • Unified calling and texting
  • Shared inboxes with internal notes
  • Browser extension and mobile app access
  • Custom API for tailored workflows
  • Organized inbox management tools
Cons
  • Overage fees and premium features increase expenses
  • Limited support channels – No 24/7 phone support
  • Unused credits don’t roll over indefinitely
  • iOS-only mobile app with fewer features than desktop
  • Geographic restrictions (Primarily US and Canada)
Cons
  • Limited audience segmentation capabilities
  • Basic analytics with minimal customization
  • No built-in email or multichannel messaging options
  • Mobile app missing several desktop workflow features
Summary

Founded in 2004 and headquartered in San Francisco, EZ Texting has become a leading SMS marketing platform, serving over 230,000 businesses across various industries, including retail, healthcare, and nonprofits. Acquired by CallFire in 2021, the company combines years of experience with innovative tools like AI-powered messaging, Shutterstock-integrated MMS, and automated drip campaigns—all designed to enhance customer engagement. They are praised for their intuitive dashboard and quick setup, which is accessible even for non-technical users. The platform offers advanced features such as AI Compose for message drafting, Team Inbox for collaboration, and compliance with TCPA/A2P 10DLC regulations. Pricing is flexible, though high-volume senders may find costs add up. However, while customers commend their ease of use and robust features, some note limitations in support channels and credit expiration policies as drawbacks. That said, with an A+ BBB rating and integrations with HubSpot, Mailchimp, and Zapier, EZ Texting remains a top contender in the SMS marketing space. Read our review to see if they may suit your SMS marketing needs.

Summary

Salesmsg is a business messaging provider founded in 2017 and headquartered in Delray Beach, Florida. They offer a platform built around SMS, MMS, and calling, giving companies a centralized way to manage conversations across sales, support, and customer engagement. Their service includes two-way texting, broadcast messaging, text-enabled landlines, unified calling and texting, shared inboxes, automation tied to CRM activity, and strong integrations with tools like HubSpot, Salesforce, and Pipedrive. They also provide mobile apps, a Chrome extension, and an API for teams that need flexible access or custom workflows. Salesmsg maintains a strong reputation in the industry, holding an A+ rating with the Better Business Bureau and earning repeated placement on the Inc. 5000 list. Customer feedback often highlights ease of use, dependable support, and practical workflow features, while also noting areas where the platform is more limited, such as segmentation depth and analytics customization. Their credit-based pricing model, 14-day free trial, and 30-day money-back guarantee make it relatively easy for new users to evaluate the service. Altogether, Salesmsg presents a communication-focused platform that appeals to businesses looking to strengthen responsiveness and streamline their messaging processes.

Quick Stats
  • Pricing : Starts at $20 per month (on an annual plan)
  • Free Trial : 14 days, includes 100 plan credits + 20 bonus credits
  • Customer Experience : Good
  • AI Features : Available (AI Compose, AI Reply)
  • International Messaging : Unavailable (U.S. and Canada only)
  • BBB Rating : A+
Quick Stats
  • Pricing : Starts at $25/month for 500 messages
  • Free Trial : 14 days
  • Customer Experience : Good
  • AI Features : Available
  • International Messaging : Available
  • BBB Rating : A+
Selling Points
  • AI-powered messaging tools
  • Shutterstock MMS integration
  • Flexible number options (10DLC, toll-free, short codes, and landline texting)
  • Workflow automation builder
Selling Points
  • Text-enabled landlines
  • Deep HubSpot integration
  • Attachment support for PDFs, images, and files
  • Automated messaging tied to CRM activity
Mobile & Collaboration
  • Android Mobile App
  • iOS Mobile App
  • Role-Based Permissions
  • Team Inbox
Mobile & Collaboration
  • Android Mobile App
  • iOS Mobile App
  • Role-Based Permissions
  • Team Inbox
Payment & Billing
  • Bank Transfers
  • Cryptocurrency
  • Major Credit Cards
  • Pay-as-You-Go Pricing
  • PayPal
  • Renewal Reminders
Payment & Billing
  • Bank Transfers
  • Cryptocurrency
  • Major Credit Cards
  • Pay-as-You-Go Pricing
  • PayPal
  • Renewal Reminders
Integrations & Automation
  • API Access
  • App Integrations (e.g., CRM, Zapier)
  • Workflow Automation
Integrations & Automation
  • API Access
  • App Integrations (e.g., CRM, Zapier)
  • Workflow Automation
Support & Resources
  • 24/7 Support Availability
  • Community Forum
  • Email
  • FAQs
  • Help Center / Knowledge Base
  • Live Chat
  • Phone
Support & Resources
  • Undisclosed
    24/7 Support Availability
  • Undisclosed
    Community Forum
  • Email
  • FAQs
  • Help Center / Knowledge Base
  • Live Chat
  • Phone
Core Messaging Features
  • AI-Powered Messaging
  • Bulk SMS
  • Compliance Tools (TCPA, A2P 10DLC, GDPR)
  • Contact Segmentation
  • Drip Campaigns
  • Exportable Reports Reports
  • Keyword Shortcodes
  • MMS Support
  • Opt-In Tools (e.g., Keywords, Web Forms)
  • Real-Time Analytics
  • Scheduled Campaigns
  • Text-to-Pay Support
  • Two-Way Messaging
  • UTM Tracking
Core Messaging Features
  • AI-Powered Messaging
  • Bulk SMS
  • Compliance Tools (TCPA, A2P 10DLC, GDPR)
  • Contact Segmentation
  • Drip Campaigns
  • Exportable Reports Reports
  • Keyword Shortcodes
  • MMS Support
  • Opt-In Tools (e.g., Keywords, Web Forms)
  • Real-Time Analytics
  • Scheduled Campaigns
  • Undisclosed
    Text-to-Pay Support
  • Two-Way Messaging
  • Undisclosed
    UTM Tracking

EZ Texting vs. Salesmsg

Not all text marketing platforms are built the same, and picking the wrong one can mean paying for features you'll never use or missing tools you actually need. EZ Texting and Salesmsg are two solid options, but they're designed with very different users in mind. One leans into broadcast marketing with a beginner-friendly setup; the other prioritizes real-time, CRM-driven conversations. Keep reading to see how they stack up so you can make the right call for your business.

Service range

EZ Texting is a feature-rich platform built for businesses that want to run promotional campaigns, grow subscriber lists, and communicate with audiences at scale. It includes AI-powered message composition, a unified team inbox, automated workflows, web sign-up forms, link tracking, and a native Shutterstock integration for adding high-quality visuals to MMS messages. They also support RCS messaging, which enables branded sender identity, interactive buttons, carousels, and transactional flows beyond what standard SMS can deliver. On the integration side, they connect natively with HubSpot, Constant Contact, Mailchimp, Shopify, and Zapier, though deeper third-party integrations often require working through Zapier rather than a direct connection.

Salesmsg delivers a comprehensive suite of two-way SMS and MMS messaging tools designed for sales teams and businesses that need real-time conversations at scale. Their platform is purpose-built around CRM connectivity, with deep native integrations for HubSpot, Salesforce, Pipedrive, ActiveCampaign, Marketo, and Zoho. Salesmsg also includes AI-powered conversational agents that can qualify leads and book meetings directly through text, plus built-in calling on the same number you text. They support RCS messaging with branded sender identity, inline media, and interactive buttons, making them competitive with EZ Texting on that front. The key distinction is workflow: Salesmsg is built around back-and-forth conversations and CRM automation, while EZ Texting is built for outbound broadcast campaigns.

Security and compliance

EZ Texting includes A2P 10DLC carrier registration as part of every plan at no extra cost, which is a meaningful differentiator since many competitors charge this as a hidden fee. Their platform includes opt-in tools such as keywords, QR codes, and web signup forms, along with built-in opt-out handling. They are TCPA-compliant and process SMS data with privacy controls for text marketing campaigns. That said, compliance tools are more campaign-focused here, designed around managing large subscriber lists and honoring STOP requests at scale, rather than syncing opt-out data across external CRM systems in real time.

Salesmsg handles 10DLC registration, opt-out processing, consent records, and CRM sync automatically during onboarding, so teams can focus on outreach without managing compliance manually. When someone replies STOP, Salesmsg suppresses the contact instantly across every inbox, workflow, and campaign, and syncs that opt-out status directly to connected CRMs like HubSpot and Salesforce to prevent re-enrollment. They hold SOC 2 Type II certification and support TCPA double opt-in requirements, with HIPAA-compliant messaging available for healthcare workflows through integration with Keragon. For teams managing compliance across multiple reps, CRMs, and automations, Salesmsg's approach to syncing opt-out data cross-platform is a meaningful advantage.

Pricing

EZ Texting pricing runs from $25 to $3,000 per month, depending on contact list size and plan tier, using a credit-based system where one SMS equals one credit and one MMS equals three credits. The entry-level Launch plan carries a $5 monthly telecom fee, bringing the real minimum to $30 per month, and each additional team member seat costs $10 per month on top of that. Credits expire after 12 months, which can be a frustration for businesses with seasonal or inconsistent messaging cadences. The credit model is reasonably transparent, but costs can climb fast once you add users, increase volume, or start sending MMS-heavy campaigns.

Salesmsg also starts at $25 per month for 500 credits, with that base plan including one local or toll-free phone number, one user seat, and calling minutes bundled in. Additional team members run $10 per month each, extra phone numbers are $5 per month, and there are carrier surcharges of $0.0025 to $0.005 per message billed separately, plus 10DLC brand registration fees. Neither platform is completely free of layered fees at scale, but Salesmsg's base plan delivers more out of the box for sales-oriented teams by bundling calling alongside texting. For pure marketing volume, EZ Texting's tiered credit packs tend to offer better economics at higher send counts.

Conclusion

Both platforms are capable and well-maintained, but they're not competing for the same customer. EZ Texting is the stronger fit for marketing teams running promotional campaigns, growing SMS subscriber lists, and needing a polished, easy-to-use interface with solid broadcast tools and a rich MMS library. Salesmsg is built for sales and support teams that live inside a CRM, need real-time two-way texting, and want calling and compliance synced into one place. If your priority is outbound marketing at scale, EZ Texting delivers. If you need conversational SMS tied tightly to your sales workflow, Salesmsg is hard to beat. Either way, both offer free trials, so there's no reason not to test the one that fits your use case before committing.