EZ texting vs Podium

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Pros

• User-friendly dashboard for easy navigation
• Advanced tools available in entry-level plans
• Unlimited storage and segmentation for contact management
• Effective list growth tools
• Strong compliance focus (TCPA/CTIA adherence with age verification)
• Solid integrations with Mailchimp, Zapier, and more
• Team collaboration – Shared inbox with role-based access

Pros

• Free-trial available
• Videochat
• Text-to-pay

Cons

• Overage fees and premium features increase expenses
• Limited support channels – No 24/7 phone support
• Unused credits don’t roll over indefinitely
• iOS-only mobile app with fewer features than desktop
• Geographic restrictions (Primarily US and Canada)

Cons

• Prices not transparent

Selling Points

• AI-powered messaging tools
• Shutterstock MMS integration
• Flexible number options (10DLC, toll-free, short codes, and landline texting)
• Workflow automation builder

Selling Points

• Text-to-pay
• Videochat
• Free-trial available

Customer Support

• Email
• FAQs
• Help Guides
• Live Chat
• Phone

Customer Support

• Email
• —

  Undisclosed
  FAQs
• Help Guides
• Live Chat
• Phone

Services Provided

• App Integrations
• Intuitive Dashboard
• Text Message Campaigns
• Text-to-Pay

Services Provided

• App Integrations
• Intuitive Dashboard
• Text Message Campaigns
• Text-to-Pay