Ruby2 POS: An Older System for Small & Medium Businesses

An Overview of Ruby2 POS by Verifone

Ruby2 POS was one of the point-of-sale solutions offered by Verifone, primarily suited for small to medium-sized businesses in various retail industries, including enterprise, hospitality, and petroleum retail. Although Verifone no longer offers the Ruby2 system on their website, it can still be purchased through third-party resellers. This review provides an in-depth look at the features, hardware options, and support available for the Ruby2 POS system.

Ruby2 POS Key Features

• User interface: Ruby2 POS offers a user-friendly and straightforward graphical design, with customizable control panels and easily tailored menus on the screen
• Secure payments and flexible mobility: The system supports in-store, on-the-go, and online purchases with different POS terminal models, including the Pay-at-the-Table option. It accepts advanced payment methods like Alipay, Venmo, Klarna, WeChat, PayPal, and various digital wallets and mobile phone apps
• Reporting and analytics: Ruby2 POS provides detailed analytics, allowing businesses to monitor and analyze transactions. Reports can be generated based on geography, currency, or date, providing valuable insights into business operations
• Integration support: The system can integrate with other Verifone solutions, such as site management software and customer management solutions. However, it requires connection to the Commander Site Controller for full integration capabilities
• Cloud services: Ruby2 POS offers cloud services for a seamless buying experience across all sales channels and devices, enabling centralized management and updates

Ruby2 POS hardware options

• Countertops: User-friendly and merchant-supporting devices, including T650c, V400c, and V200c, which support multimedia engagement
• PIN Pads: Secure and fast checkout options with P400 and P200 PIN pads
• Multilane Devices: Space-saving devices with multimedia displays and advanced commerce capabilities, such as M440, Verifone M424, MX925, MX915, and M400
• Mobile POS (mPOS): Mobile payment solutions for convenient and fast payments away from the register, including Carbon Mobile 5, e280s, e280, e285, and e355
• Additional hardware components:
  • Two cash drawers with RJ-45 connectors
  • Three-track MSR for loyalty and ID card verification
  • Digital Visual Interface connector for doubling screens
  • 15” infrared touchscreen with anti-glare glass and high sensitivity

Ruby2 POS Pricing & Plans

The cost of entire Ruby2 POS system originally started at $3,400, but you may currently find it for much less at $2,100. Detailed pricing varies based on business requirements and is best discussed with sales representatives for accurate estimates. Transparent pricing information may not be provided upfront.

Ruby2 POS Advantages

• Mobile and compact solutions: They offer a suite of mobile payment solutions for on-the-go sales. These options are ideal for businesses that require flexible payment terminals away from the register
• Feature-rich countertop hardware: They provide feature-rich countertop solutions designed for retail stores, which support multimedia engagement and drive customer loyalty
• Enhanced security: They ensure secure transactions with features like EMV compliance, NFC capabilities, payment fraud protection, and PCI compliance, prioritizing the safety of business and customer data
• Scalable solutions: Ruby2 POS systems can grow with your business. While specific details are not provided, the customizable hardware and software options suggest scalability as your business needs evolve
• Innovative design: Their systems integrate POS and terminal capabilities into one solution, reducing countertop footprint and enhancing functionality with easy-to-navigate screens and customizable control panels
• End-to-end payment solutions: They offer comprehensive payment solutions, including in-store, on-the-go, and online purchases. They support various advanced payment methods, such as digital wallets and mobile phone apps
• Industry-adapted solutions: This POS system is tailored for specific industries such as enterprise retail, hospitality, and petroleum retail, enhancing the efficiency and effectiveness of payment processing.

Ruby2 POS Disadvantages

• More costly: Ruby2 POS is considered pricier than other POS providers. You have to purchase the unit outright, which is around $2,100, making it more prohibitive than subscription-based services
• Outdated system: The parent company Verifone no longer offers this system directly due to them having more technologically updated options. As such, it may not be able to satisfy all your online and emerging payment needs
• Integration complexity: Integrating Ruby2 POS with other systems might require technical expertise, especially since the connection to the Commander Site Controller is needed for full integration capabilities

The Customer Experience at Ruby2 POS

There are no customer reviews online for this POS system, and you are advised to contact online resellers as well as the company to satisfy any inquiries you may have before you purchase.

Customer Support at Ruby2 POS

Ruby2 POS may provide customer support via phone and email. Additional support resources include a knowledge base that requires signing on to a website.

For general inquiries and support, customers can submit a ticket with their details. The knowledge base offers user manuals, troubleshooting guides, and other helpful resources to assist businesses in managing their POS systems.

Final Verdict

Ruby2 POS by Verifone was a robust solution for small to medium-sized businesses in various retail industries. It offered secure and flexible payment options, detailed analytics, and integration support. Although discontinued by Verifone, it remains available through third-party resellers. Potential buyers should consider their specific business needs and consult with sales representatives for accurate pricing and support details.

We generally suggest that you thoroughly research and explore other POS providers to determine if they can better meet your needs. You can begin by consulting our POS company reviews page and then comparing your top picks using our comparison tool. Finally, we recommend visiting our POS blog page for additional information and resources to assist you in finding the best solution for your business!

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