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SpotOn POS vs Vend POS

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Pros
  • User-friendly interface
  • Real-time reports
  • Extensive features and integrations
  • High scalability potential
  • 24/7 customer service
Pros
  • 14-day free trial
  • Customer management
  • Training plans
Cons
  • Can be a bit pricey
  • Potential hidden fees
  • Only compatible with SpotOn's hardware
  • Additional training required for advanced features
Cons
  • More pricey than other POS systems
  • No longer available as an independent service provider
Summary

SpotOn is a San Francisco-based company that provides customized Point-of-Sale (POS) systems and integrated solutions to businesses. They cater to various industries, such as restaurants, retail stores, salons, and other service-based businesses. Since their establishment in 2017, the company has been committed to providing reliable and secure client services. The company is PCI-compliant to protect sensitive information; their system encrypts sensitive data at rest and in transit and conducts regular security audits to identify and address vulnerabilities. Their feature-rich and intuitive system allows businesses to manage their operations efficiently. It is user-friendly, and mobile-compatible, and offers inventory management, CRM, loyalty programs, and online ordering integrations. They provide excellent customer service with 24/7 support through phone and email. SpotOn has earned recognition in the POS industry for their commitment to quality services and 24/7 customer support. They have been shortlisted eight times by Capterra, and received an A+ rating on BBB.

Summary

Vend, a leading point-of-sale system for retailers, was acquired by Lightspeed in 2021 and rebranded as part of their retail management platform, Lightspeed Retail (X-Series). Vend POS provided intuitive software designed for all users, streamlining retail operations and seamlessly integrating with existing or new hardware. It was trusted by leading retailers and has earned high ratings from satisfied customers. Read our Lightspeed review for more information on their current features.

Quick Stats
  • Trustpilot Score : 4.2 out of 5
  • Customer Experience : Good
  • Transparent Pricing : False
  • Pricing Model : Tiered pricing plans with add-ons
  • BBB Rating : A+
Quick Stats
  • Trustpilot Score : 1.5 out of 5
  • Customer Experience : Good
  • Transparent Pricing : True
  • Pricing Model : Monthly fee, annual contract
  • BBB Rating : A-
Selling Points
  • Has a restaurant-specific platform
  • Offline functionality
  • Multilingual support
Selling Points
  • Multi-store management
  • Offline functionality
System Features
  • Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Undisclosed
    Customizable Hardware
  • Electronic Receipts
  • Undisclosed
    Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
System Features
  • Automated Payroll
  • Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Undisclosed
    Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Undisclosed
    Time Tracking
  • Virtual Terminal
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Undisclosed
    Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • Undisclosed
    On-Site Installation
  • Windows
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • Undisclosed
    On-Site Installation
  • Windows
Pricing Options
  • Annual Subscription
  • Undisclosed
    Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Pricing Options
  • Annual Subscription
  • Free Trial
  • Undisclosed
    Freemium
  • Monthly Subscription
  • Undisclosed
    One-Time License
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Undisclosed
    Webinars
Training
  • Documentation
  • Undisclosed
    In-Person
  • Live Online
  • Videos
  • Webinars
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Supported Payment Options
  • Undisclosed
    ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media
Customer Support
  • Undisclosed
    Demos
  • Undisclosed
    Email
  • FAQs/Forum
  • Undisclosed
    Help Guides
  • Live Chat
  • Undisclosed
    Mobile App
  • Phone
  • Undisclosed
    Social Media

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