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Workday Payroll Review: Streamlining Efficiency Worldwide

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Workday Payroll Review: Streamlining Efficiency Worldwide

Updated: January 7th, 2024

In the pursuit of operational efficiency, organizations actively search for innovative solutions to streamline processes. The challenges posed by managing intricate payroll processes have pushed businesses to seek advanced alternatives. Established in 2005, Workday, Inc. has become a prominent figure in cloud-based payroll software solutions. Specializing in human capital management, performance management, ERP, and financial applications, Workday delivers secure and reliable solutions finely tuned for medium-to-large businesses.


Demo available
Customizable plans
International support


Lack of price transparency
Time-consuming login process
High learning curve


Quick Stats

Free Trial
Pricing Option
Transparent Pricing
Customer Experience
Trustpilot Score
1.1 out of 5
BBB Rating


Headquartered in Pleasanton, California, Workday envisions providing a secure and reliable system for workforce analytics and transactions, facilitating the translation of talent and skills data, financial data, operational analytics, and benchmark reporting data into meaningful insights for organizations. Workday aims to deliver an all-in-one package tailored for medium-to-large organizations, encompassing workforce and sales planning, real-time analytics and reporting, and financial management to enhance accuracy and efficiency in financial accounting processes. As a holder of ISO 27001, SOC 1, SOC 2, and SOC 3 certifications, Workday underscores their commitment to maintaining a secure environment for customer data.

Software Features:

From efficient payroll processing to seamless integrations and advanced security measures, Workday has some of the best software features in the industry for an efficient and user-friendly payroll experience.

Payroll processing: Workday excels in handling diverse payroll-related processes, encompassing HR transactions, meticulous audits, continuous payroll processing, and more. Real-time visibility into the general ledger ensures highly flexible, anytime audits for enhanced accuracy and efficiency.

Tax filing & compliance: Streamlining compliance management through a user-friendly dashboard, they provide real-time visibility and alerts for incremental updates in specific countries, allowing for seamless tax compliance measures. The platform's automatic tax updates, integration capabilities, and a dedicated expert team further enhance its efficiency in helping users manage compliance seamlessly.

Employee self-service tools: The company empowers employees with convenient access to payroll records from any internet-connected device. Employees can effortlessly manage self-service tasks like online W-2s, W-4s, and tax and payment elections through their platform, creating a seamless and user-friendly experience.

Integration capabilities: Seamlessly connecting with other Workday products like Human Capital Management, they offer integration with local providers in each country. This integration ensures a cohesive and efficient payroll process, addressing diverse requirements across different regions.

Comprehensive reporting and analytics: Workday goes beyond basic functionalities by providing comprehensive payroll reports and real-time analytics. This empowers employers to gain valuable insights into data, including payroll registers, vacation time, and advanced features. This capability facilitates informed decision-making and strategic planning for businesses.

Security & data protection measures: Workday prioritizes protecting sensitive payroll data through robust security measures, including encryption and secure data storage. This commitment ensures that confidential information remains safeguarded against potential threats.

Additional workforce management features: The company stands out with unique features such as PTO (Paid Time Off) management, employee tracking, and benefits administration. By providing a mobile-first workforce experience, the platform enhances visibility and collaboration throughout the entire organization, contributing to a cohesive and efficient work environment.

How Much Does Workday Payroll Cost?

Workday's pricing is determined by a personalized quote process that adapts to factors like organizational size, specific payroll features, and integration complexities. This showcases the company's commitment to a consultative and individualized pricing strategy, highlighting their dedication to delivering solutions that precisely align with each client's unique needs.

Advantages & Pros

Workday offers several payroll solutions, making it a robust solution for businesses seeking a comprehensive and user-friendly management system. Here are some of the key benefits:

Demo available

Although they don't offer a free version trial, the company does provide an easy-to-access demo. This allows businesses to explore the platform firsthand before committing. A demo empowers users to understand its features and assess its suitability for their payroll needs. This helps organizations make informed decisions, ensuring that Workday meets their requirements and expectations.

Customizable plans

The system provides plans that can be adjusted to suit the specific needs of organizations. Whether conforming to regional regulations, incorporating standards specific to certain industries, or adjusting unique payroll methods, Workday allows flexibility in creating personalized solutions. This flexibility ensures businesses can match their payroll operations with their organizational structure and compliance requirements.

International support

Workday is equipped with robust international support, making them an excellent fit for businesses with a global presence. The platform considers different countries' diverse tax regulations, labor laws, and compliance requirements. This international support ensures that companies can navigate the complexities of payroll management across borders without compromising accuracy or compliance.

Unique Selling Points

Innovative Marketplaces, Global Capabilities, and Scalability represent some of Workday Payroll's unique selling points, showcasing commitment to accessibility and scalability.

Workday marketplaces:

Workday introduces two innovative marketplaces: the upcoming AI Marketplace and the established Talent Marketplace. The AI Marketplace aims to integrate AI and ML apps with Workday data, featuring apps crafted through Workday Extend. In parallel, the Talent Marketplace aligns skills and interests with business needs, using machine learning for optimal project-person matching. Both platforms respond dynamically to evolving workforce dynamics, creating a reliable talent marketplace to enhance and streamline business processes.

Global capabilities:

Workday's payroll software stands out with its robust global features and pioneering trends within the Human Resources Technology industry. With multi-currency support, organizations operating in different regions can seamlessly manage payroll, expenses, and financial transactions in various currencies. The multi-language support ensures that users across the globe can interact with the platform in their preferred language, promoting inclusivity. The support for multiple books allows organizations to track several sets of financial records. Workday notably extends their services to key international markets, including the US, the UK, France, and Canada. For organizations with a global workforce, it provides seamless integration with third-party applications, ensuring a cohesive payroll management experience for employees stationed in various countries.

Mobile app

Workday's mobile app, accessible on the iOS and Android app stores, enhances user flexibility and accessibility. This single platform enables employees to request time off, view employee benefits, and access advanced features. Particularly advantageous for users on the go or needing quick data access away from desks, the mobile app showcases the company's dedication to a user-friendly and responsive experience. It ensures users stay seamlessly connected with their work anytime and anywhere.


Workday shows impressive scalability by efficiently handling greater data volume, workload, and speed in a large-scale environment. The platform, designed with a proper cloud structure, guarantees all users have the same version and receive weekly updates with new features. The company's dedication to scalability is evident in the design and development of their applications, prioritizing flexibility, smooth integration, and efficient delivery.

Disadvantages & Cons

While they offer many features and benefits, there are some disadvantages to consider before making a final decision.

Lack of price transparency

Workday adopts a personalized pricing approach, offering custom quotes instead of presenting clear information on its website. Engaging in direct negotiations for pricing under this model can be time-consuming and may lead to uncertainty regarding the financial commitment required.

Time-consuming login process

Some users have reported that Workday's login process can be time-consuming. Such system access delays can result in inefficiencies, impacting the overall user experience. For organizations dependent on a payroll system, these delays can disrupt daily operations, affecting productivity and hindering the seamless flow of essential tasks.

High learning curve

The complexity of Workday HCM, including the payroll module, can contribute to a steep learning curve for users, especially those new to the system. Navigating and fully utilizing the features of their Payroll may require significant training and onboarding efforts. This can be a potential drawback for organizations prioritizing user-friendly interfaces and quickly adopting new technologies.

User Rating

Customer feedback from various sources, including G2, Capterra, and TrustRadius, consistently reflects a common positive sentiment about Workday. G2 has achieved a positive overall rating of 4.5 stars out of 5. Users applaud its convenience, intuitive user interface, and comprehensive features, making it the single solution that caters to the diverse needs of many companies. However, some criticisms point to clunky and Fixed features along with a time-consuming login process.

Capterra echoes this narrative with a slightly lower rating of 4.4 out of 5. Positive reviews emphasize the excellent mobile app for clocking in and out, coupled with an intuitive layout. Some customers, however, highlight some challenges that include setting up schedules for every individual employee and delays when loading data.

Lastly, on TrustRadius, the company receives a 7.9 out of 10 rating. New users appreciate the system's simplicity, straightforward UI, and comprehensive reporting capabilities. Despite these positive aspects, certain drawbacks are noted, such as the absence of a back button and a desire for more options in time sheets to enhance personalization.

How Do I Contact Workday?

Workday ensures robust customer support through various channels. Customers can utilize the Workday Community—an interactive platform for queries, updates, and feature information. In addition, a 24-hour customer-centric support service connects users with a designated customer success manager and a supportive community. Customers can contact them via phone, using the toll-free number 1-877-967-5329, for general inquiries and support. Looking for alternative ways to connect? Explore their contact page for information dedicated to all covered regions. Stay informed through various social media channels such as Twitter, LinkedIn, Facebook, Instagram, and YouTube.


Workday is a leading cloud-based software provider offering robust solutions in human capital management, ERP, and financial applications tailored to medium-to-large companies. Designed to streamline the entire payroll process, its payroll software excels in handling diverse payroll processes, providing real-time visibility and compliance management. Their flexible pricing, international support, and commitment to transparency through accessible demos make them a compelling choice. While the platform exhibits strengths in global capabilities, mobile accessibility, and scalability, potential drawbacks include a lack of price transparency, a time-consuming login process, and a user learning curve. Despite these considerations, Workday's dedication to customer support and continuous improvement positions it as a reliable option for organizations seeking comprehensive, user-friendly payroll management solutions.

Elevate your decision-making using our all-encompassing comparison tool designed to help you find alternative service providers. Navigate through our list of the best payroll processing companies, guaranteeing well-informed choices tailored to your business needs. Keep up with industry trends by reading specialized articles featured on our blog.

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