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SAP Payroll Review: Features, Pros & Cons, and Alternatives!

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SAP Payroll Review: Features, Pros & Cons, and Alternatives!

This “core HR and payroll software” is one that will help you manage a global workforce with its flexible cloud-based solutions for HR, payroll, time & attendance, and service delivery. SAP is used by leading companies for different HR-related tasks and purposes. If you are interested to learn more about SAP’s tools, features, prices, and good alternatives, continue reading this article.


Rich features
Service support solutions
Social media integrations
Custom support ticket routing
Services for all HR-related tasks
Excellent customer support
Flexible and easy to use


Prices not advertised
Software packages can be confusing without proper guidance
No plans or prices are advertised

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SAP Payroll at a Glance

SAP is a payroll provider based in Walldorf, Germany, and has been offering its services to businesses for more than five decades. First called Systemanalyse Programmentwicklung (System Analysis Program Development) and later abbreviated to SAP, the company has vast experience in creating software solutions for many requirements in the market. Its solutions aim to help businesses run smoothly and be as organized as they can be.

SAP software centralizes data management; this means that the software will provide your business with multiple functions and a single view of all data. This will help your company greatly, as it offers you better management for any complex business processes and allows you to give your employees from different departments easy access to real-time insights across your business. Consequently, your business will improve in all ways, by accelerating its workflows, improving its operational efficiency, raising its productivity, enhancing and improving customer experience, increasing overall profit, and much more.

SAP offers its services in six main fields: ERP & Finance, CRM & customer experience, Network & Spend Management, Supply Chain Management, HR & People Engagement, and Business Technology Platform. Our focus in this article will be on their HR & People Engagement product. Without further ado, let us go over everything in detail to help you decide whether or not SAP payroll is the right one for you.

SAP Payroll Tools and Features

SAP’s HR and People Management product offers tools and features in different aspects. It offers features for employee experience management, core HR and payroll, talent management, HR analytics, and workforce planning. Below, we will go over their core HR and payroll tool, the SAP SuccessFactors tool:

SAP SuccessFactors Employee Central

This is SAP’s flexible, cloud-based human resources information system (HRIS) software. It automates your HR workflows and intelligent services and centralizes everything on a single global platform on which you can find and support all processes and self-services for all employees in your company.

HRIS software will increase your business’ productivity by automating all your processes. This way, you get to keep all tasks and processes on track with reminders, alerts, and notifications. Your software will also support your HR compliance management for businesses from all industries and across more than 100 countries around the world.

SAP SuccessFactors Employee Central Payroll

SAP’s integrated payroll management system will allow you to manage core HR, payroll, talent management, and analytics in one single platform. You will be improving your employees’ trust with SAP’s effective payroll administration. Moreover, you will be reducing your overall costs when you use a single platform to manage all of your business processes.

SAP’s payroll software will help you in so many ways, including:
  • You get to run your payrolls with ease, as your software will calculate all salaries and deductions, and so your payroll process becomes so simple.
  • SAP allows you to combine both in-house and outsourced payroll features
  • You can effectively analyze your employees’ performance
  • The software helps you recruit the best employees for your company
  • Your workers will be surely paid accurately and on time
  • Through the system, you can easily monitor your payroll in real-time
  • You will stay compliant with all local requirements, including taxes
  • Eventually, you will save costs and reduce the need for any human administration

SAP SuccessFactors Time Tracking

Make things easier for your employees with SAP’s simple, flexible, accurate, and easy-to-use timesheet that is individualized for each employee. SAP’s timesheet can be accessed on any device, at any time; this solution will provide detailed insight into labor costs and reviews, all prior to submission. This solution provides cloud deployment, real-time evaluation of employees’ performance, mobile and desktop access, and clear, visible approval workflows.

SAP SuccessFactors Employee Central Service Center

This software allows you to get rid of the need for making tickets or calls to HR, as it provides you with contextual information to help you solve any employee-related issue that arises. Your human resources experts will also have easy, quick access to any needed employee information from any device, so they can address any issue and resolve any present tickets. With SAP’s embedded HR service analytics, it will also be easy to get insight into service levels, common issues, the quality of resolutions, and more.

SAP SuccessFactors Work Zone

With this tool, you get to connect all of your employees and departments which will, in turn, boost your productivity, increase employee retention, drive engagement due to improved communication, and through communities and personalized and thoroughly guided experiences. All of this is done on one platform through the SAP SuccessFactors Work Zone.

The tool provides cloud deployment, a people-centered workplace solution, a personalized digital work experience, a one and two-way communication feature, and much more.

SAP Payroll Prices

Unfortunately, SAP does not advertise any plans or prices for its payroll software or any of its other software solutions. However, if you are interested in SAP’s products, you can contact the sales team to get a customized plan and price to fit your business needs perfectly.

In addition to that, SAP offers a free trial where you can try your desired product before you make any decisions or commitments. They also offer a free demo for their services where you can see how everything works.

Customer Support

SAP offers customer support through different channels to ensure that whenever a customer has a question, they will be able to find an answer right away. If you have a question, you can reach out to their customer support team through:

  1. Phone – you can go to their worldwide office directory where you can find a number for your country. For the United States, you can call +1-888-227-1727.
  2. Ticket – you can go to their website and fill out an online form with your inquiry and an agent will get back to you as soon as possible.
  3. Live chat – if you go to their website, you can contact them through the live chat window; you will first describe your issue to their bot and will then be connected to the first available agent.

Final Words & Alternatives

SAP is a good payroll software provider, one that offers more than payroll and HR-related solutions. However, for one reason or another, it may not be the right provider for your business. The good news is that there are many leading payroll software providers on the market, and at least one of them is bound to be a perfect fit for your business. To make things easier for you, we have made our own research and come up with a list of the best payroll software companies. You can click on any name below to read our comprehensive reviews:

  1. Toast Payroll
  2. Square Payroll
  3. Paychex Payroll
  4. QuickBooks Payroll
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