Medical Software
Top Medical Software Companies in 2025
ManageEngine OpManager Plus vs Valant
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- Comprehensive monitoring suite
- Healthcare compliance features
- Proactive alerts and reliability
- Integrated modules
- High customizability
- Scalable and multi-site friendly
- Value for money
- Mobile app access for patients and staff
- Outcome tracking tools built-in
- Automated reminders and intake forms
- Integrated reporting and analytics tools
- Complex setup for advanced use
- UI performance
- Maintenance and updates
- Support variability
- On-premises only
- Limited niche integrations
- Cost for large scale
- No public pricing information
- Limited customization for some users
- Mixed reviews on customer support
- Occasional system lag
ManageEngine OpManager Plus is an all-in-one monitoring suite that helps healthcare providers keep their IT infrastructure running smoothly. It watches over your entire network – routers, switches, servers, applications, and more – alerting you to problems before they cause downtime. Designed with healthcare needs in mind, OpManager Plus includes tools to ensure HIPAA compliance and data security, such as auditing network configurations and detecting rogue devices. It also monitors the digital experience of patient-facing systems like EHR portals and telehealth apps, helping IT staff maintain fast, reliable access for clinicians and patients. With OpManager Plus, you get integrated modules for bandwidth analysis, configuration backups, and firewall log analysis under one license. This means fewer disparate tools and a unified view of your hospital or clinic’s IT health. Users praise its feature-rich dashboard and cost-effective pricing, though they note that the setup can be complex. The product offers flexible licensing (including a free trial) and supports on-premise deployment for full control. In short, OpManager Plus provides the “vital signs” monitoring of your healthcare IT needs, combining performance, security, and compliance oversight in a single, robust platform.
Valant is a privately held healthcare software company based in Seattle, Washington, founded in 2005 by psychiatrist Dr. David Lischner. They focus exclusively on behavioral health, offering an integrated electronic health record (EHR) and practice management system for therapists, psychiatrists, and mental health clinics of all sizes. Their platform combines clinical tools, billing workflows, scheduling, telehealth, outcome tracking, and patient engagement features in one system. What sets Valant apart is their emphasis on streamlining mental health-specific workflows. Features like prepopulated notes, integrated outcome measures, and group therapy tools are tailored to support efficient care delivery and administrative management. Their platform includes API support, digital billing assistance, and a patient-facing mobile app. Valant receives mixed reviews from users. Many praise their behavioral health specialization and ease of use, while others point to limitations in customization and support responsiveness. They are not currently accredited by the Better Business Bureau and have varying scores across review platforms. This review explores Valant’s full range of features, pricing approach, support options, and how they compare to other providers. If you're considering software built around behavioral health needs, this breakdown will help you decide if Valant aligns with your practice goals.
- Pricing : Starts at $1,233 per year for 50 devices (≈ $25/device/year) - Custom quotes for 1,000+ devices
- Free Trial : 30 days, full-featured
- AI Features : Available — adaptive thresholds, AI/ML anomaly detection, automated remediation workflows
- Specialty Support : Unspecialized (general IT monitoring across all medical specialties)
- HIPAA Compliance : Self-attested support: built-in HIPAA reports & alerts, but not formally certified
- Practice Size Fit : Scales from Small clinics to Enterprise health systems
- Payment Methods : Credit cards, invoices/POs via resellers, online store
- BBB Rating : N/R
- Customer Satisfaction : Good
- Pricing : Customized per practice; quote-based
- Free Trial : Unavailable
- AI Features : Narrative generation and note prepopulation
- Specialty Support : Behavioral and mental health only
- HIPAA Compliance : Certified
- Practice Size Fit : Solo to multi-location practices
- Payment Methods : Details undisclosed - quote required
- BBB Rating : F
- Customer Satisfaction : Poor
- Full-stack visibility with compliance
- Integrated IT ops in one license
- Proven in healthcare environments
- Multi-language and global support
- Transparent pricing and flexible licensing
- Security depth (beyond basic monitoring)
- High customization via templates and APIs
- Dedicated group therapy management
- 80+ integrated clinical screeners
- MYIO app for patient engagement
- Behavioral health-specific billing service
- Automated Billing & Claims
- Built-In Telehealth
- Customizable Templates Management
- e-Prescribing
- Lab/Imaging Integration
- Multi-Location Support—Undisclosed
- Online Scheduling
- Patient Payment Processing
- Revenue Cycle Analytics
- Self-Service Patient Portal—Undisclosed
- Software- or AI-Assisted Charting
- Voice-to-Text Dictation
- Automated Billing & Claims
- Built-In Telehealth
- Customizable Templates Management
- e-Prescribing
- Lab/Imaging Integration
- Multi-Location Support
- Online Scheduling
- Patient Payment Processing
- Revenue Cycle Analytics
- Self-Service Patient Portal
- Software- or AI-Assisted Charting
- Voice-to-Text Dictation
- Automated Reminders (SMS/Email)
- Mobile App (iOS/Android)
- Reputation Management Tools
- Secure Patient Messaging
- Self-Service Patient Portal
- Automated Reminders (SMS/Email)
- Mobile App (iOS/Android)
- Reputation Management Tools
- Secure Patient Messaging
- Self-Service Patient Portal
- API Access
- Major EHR/PM Systems (e.g., Epic, Cerner)
- Payment Processors
- Zapier/Workflow Automation
- API Access
- Major EHR/PM Systems (e.g., Epic, Cerner)
- Payment Processors
- Zapier/Workflow Automation—Undisclosed
- FAQs
- Guided Training / Onboarding
- Help Center / Knowledge Base
- Live Chat
- Phone
- Ticketing
- Video Demos / Webinars
- FAQs
- Guided Training / Onboarding
- Help Center / Knowledge Base
- Live Chat
- Phone
- Ticketing
- Video Demos / Webinars
- Cancellation Penalties
- Data Export / Portability Fees Disclosed—Undisclosed
- Grace Period for Cancellation—Undisclosed
- Month-to-Month Plan Available
- Transparent Pricing
- Uptime SLA Published
- Cancellation Penalties—Undisclosed
- Data Export / Portability Fees Disclosed
- Grace Period for Cancellation—Undisclosed
- Month-to-Month Plan Available—Undisclosed
- Transparent Pricing
- Uptime SLA Published—Undisclosed
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