Tebra vs Nextech

Tebra, formed from the 2021 merger of Kareo and PatientPop, offers an all-in-one, cloud-based EHR and practice management platform tailored for independent healthcare providers. Their suite includes AI-assisted charting, telehealth, automated billing, and patient engagement tools like online scheduling and reputation management. Notable features such as “Same-as-Last-Time” (SALT) documentation and robotic process automation aim to streamline workflows and reduce administrative burdens. The platform is ONC-certified and HIPAA-compliant, emphasizing security and compliance. Tebra’s flexible pricing model, with no long-term contracts, appeals to small practices seeking scalability. However, their user reviews are mixed, with many commending their intuitive interface and efficiency, while others report challenges with customer support and occasional system downtimes. Despite some criticisms, Tebra maintains a strong presence in the market, serving over 150,000 providers and managing 190 million patient records. For independent practices aiming to modernize operations without sacrificing affordability, Tebra presents a compelling option. However, potential users should weigh their strengths against reported service inconsistencies. A thorough evaluation, including a demo and consultation, is recommended to determine their fit for specific practice needs.

Nextech is a Tampa-based healthcare IT provider founded in 1997, delivering a cloud-based EHR and practice management platform purpose-built for specialty practices like dermatology, ophthalmology, orthopedics, plastic surgery, and med spas. Their integrated system combines clinical documentation, billing, patient engagement, and revenue cycle tools into one seamless experience, helping practices reduce operational friction and streamline workflows. Recognized as a top single-solution choice for niche specialties, they support thousands of clinicians with mobile access, drag-and-drop scheduling, and specialty-specific templates designed in collaboration with providers. What sets them apart are features like one-page ophthalmology charting, embedded TouchMD for patient engagement, and built-in analytics dashboards that give near real-time insights into performance. On the flip side, pricing details are not published, and interested practices must speak with sales to get quotes. Customer feedback cites a solid feature set and strong customization, but notes spotty support responsiveness and a learning curve for advanced users. Overall, Nextech may be a fit for practices seeking a specialty-centric, all-in-one platform, but those requiring flexible contracts or transparent pricing will want to evaluate carefully before committing.