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Epic vs Tebra

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Pros
  • Variety of services
  • Integrated CRM
  • Comprehensive telehealth
Pros
  • User-friendly interface that simplifies navigation and reduces the learning curve Solution
  • Comprehensive integration of EHR, billing, scheduling, and patient engagement tools
  • Specialty-specific templates and customizable features to enhance clinical efficiency
  • Integrated telehealth services for virtual consultations
  • Efficient billing processes with real-time insurance eligibility checks and automated claims scrubbing
Cons
  • Prices not advertised
Cons
  • Limited customization options for certain templates and reports
  • Instances of system downtime and slow performance
  • Customer support experiences vary, with some users citing delays in issue resolution
  • Complex pricing structure with additional costs for certain features and services
  • Third-party billing services may introduce complexities in communication and accountability
Selling Points
  • Variety of services
  • Integrated CRM
  • Comprehensive telehealth
Selling Points
  • AI-assisted charting with ambient listening and “Same-as-Last-Time” (SALT) documentation
  • Robotic Process Automation (RPA) for automating repetitive billing tasks
  • Billing Integrated marketing tools, including SEO-optimized practice websites and reputation management
  • Customizable patient intake forms that auto-populate patient charts
  • Real-time analytics dashboards for tracking performance on MACRA and MIPS quality measures
Customer Support
  • Email
  • Undisclosed
    Live Chat
  • Phone
  • Undisclosed
    Ticket
Customer Support
  • Email
  • Live Chat
  • Phone
  • Ticket
Resources
  • Undisclosed
    Demos
  • Undisclosed
    FAQs
  • Undisclosed
    Help Center
  • Undisclosed
    Help Guides
  • Mobile Application
Resources
  • Demos
  • FAQs
  • Help Center
  • Help Guides
  • Mobile Application
Solutions
  • Advisory/Consulting Services
  • Electronic Health Records
  • Integrations
  • Medical Billing
  • Patient Engagement
  • Patient Portal
  • Practice Management
  • Telehealth
Solutions
  • Undisclosed
    Advisory/Consulting Services
  • Electronic Health Records
  • Integrations
  • Medical Billing
  • Patient Engagement
  • Patient Portal
  • Practice Management
  • Telehealth

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