Medical Software
Top Medical Software Companies in 2025
DrChrono vs Valant
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- All-in-one clinical and billing platform
- Customizable templates for faster charting
- Smooth mobile experience on Apple devices
- Built-in telehealth and e-prescribing tools
- Scalable plans for growing practices
- Mobile app access for patients and staff
- Outcome tracking tools built-in
- Automated reminders and intake forms
- Integrated reporting and analytics tools
- Limited functionality for Android users
- Delays in customer service response
- Extra fees for overages and claims
- Strict contract and renewal terms
- No public pricing information
- Limited customization for some users
- Mixed reviews on customer support
- Occasional system lag
DrChrono is a cloud-based medical software provider founded in 2009 in New York City and now headquartered in Sunnyvale, California. As part of EverHealth, they specialize in helping independent and specialty practices streamline clinical, operational, and financial workflows through one unified system. Their all-in-one platform includes electronic health records (EHR), medical billing, scheduling, telehealth, and patient engagement tools optimized for Apple devices like iPads, iPhones, and Macs. They were the first to launch a native iPad EHR and remain the only official Apple Mobility Partner in healthcare. They offer a mobile-first experience with advanced features like customizable templates, real-time eligibility checks, speech-to-text documentation, and integrated e-prescribing. DrChrono provides flexible plans for solo providers to growing multi-site groups and the option to outsource revenue cycle management (RCM) fully. Customer reviews are mixed: users praise the system’s configurability and mobile access, while others report concerns with support response and billing complexity. Still, their platform earns higher scores on app stores and software review sites, particularly for usability and front-office efficiency. With deep integration, regulatory support, and scalability, DrChrono may appeal to practices seeking a modern, Apple-centric EHR solution tailored to their specific workflows and needs.
Valant is a privately held healthcare software company based in Seattle, Washington, founded in 2005 by psychiatrist Dr. David Lischner. They focus exclusively on behavioral health, offering an integrated electronic health record (EHR) and practice management system for therapists, psychiatrists, and mental health clinics of all sizes. Their platform combines clinical tools, billing workflows, scheduling, telehealth, outcome tracking, and patient engagement features in one system. What sets Valant apart is their emphasis on streamlining mental health-specific workflows. Features like prepopulated notes, integrated outcome measures, and group therapy tools are tailored to support efficient care delivery and administrative management. Their platform includes API support, digital billing assistance, and a patient-facing mobile app. Valant receives mixed reviews from users. Many praise their behavioral health specialization and ease of use, while others point to limitations in customization and support responsiveness. They are not currently accredited by the Better Business Bureau and have varying scores across review platforms. This review explores Valant’s full range of features, pricing approach, support options, and how they compare to other providers. If you're considering software built around behavioral health needs, this breakdown will help you decide if Valant aligns with your practice goals.
- Pricing : Custom quote only
- Free Trial : 30 days (limited features)
- Specialty Support : Multi-specialty
- HIPAA Compliance : Certified
- Practice Size Fit : Small to large practices
- Payment Methods : Details undisclosed - quote required
- BBB Rating : D+
- Customer Satisfaction : Fair
- Pricing : Customized per practice; quote-based
- Free Trial : Unavailable
- AI Features : Narrative generation and note prepopulation
- Specialty Support : Behavioral and mental health only
- HIPAA Compliance : Certified
- Practice Size Fit : Solo to multi-location practices
- Payment Methods : Details undisclosed - quote required
- BBB Rating : F
- Customer Satisfaction : Poor
- Exclusive Apple Mobility Partner status
- Fully integrated billing and coding tools
- Real-time insurance and authorization checks
- Advanced patient self-check-in features
- Dedicated group therapy management
- 80+ integrated clinical screeners
- MYIO app for patient engagement
- Behavioral health-specific billing service
- Automated Billing & Claims
- Built-In Telehealth
- Customizable Templates Management
- e-Prescribing
- Lab/Imaging Integration
- Multi-Location Support
- Online Scheduling
- Patient Payment Processing
- Revenue Cycle Analytics
- Self-Service Patient Portal
- Software- or AI-Assisted Charting
- Voice-to-Text Dictation
- Automated Billing & Claims
- Built-In Telehealth
- Customizable Templates Management
- e-Prescribing
- Lab/Imaging Integration
- Multi-Location Support
- Online Scheduling
- Patient Payment Processing
- Revenue Cycle Analytics
- Self-Service Patient Portal
- Software- or AI-Assisted Charting
- Voice-to-Text Dictation
- Automated Reminders (SMS/Email)
- Mobile App (iOS/Android)
- Reputation Management Tools
- Secure Patient Messaging
- Self-Service Patient Portal
- Automated Reminders (SMS/Email)
- Mobile App (iOS/Android)
- Reputation Management Tools
- Secure Patient Messaging
- Self-Service Patient Portal
- API Access
- Major EHR/PM Systems (e.g., Epic, Cerner)
- Payment Processors
- Zapier/Workflow Automation
- API Access
- Major EHR/PM Systems (e.g., Epic, Cerner)
- Payment Processors
- Zapier/Workflow Automation—Undisclosed
- FAQs
- Guided Training / Onboarding
- Help Center / Knowledge Base
- Live Chat
- Phone
- Ticketing
- Video Demos / Webinars
- FAQs
- Guided Training / Onboarding
- Help Center / Knowledge Base
- Live Chat
- Phone
- Ticketing
- Video Demos / Webinars
- Cancellation Penalties
- Data Export / Portability Fees Disclosed
- Grace Period for Cancellation—Undisclosed
- Month-to-Month Plan Available—Undisclosed
- Transparent Pricing
- Uptime SLA Published—Undisclosed
- Cancellation Penalties—Undisclosed
- Data Export / Portability Fees Disclosed
- Grace Period for Cancellation—Undisclosed
- Month-to-Month Plan Available—Undisclosed
- Transparent Pricing
- Uptime SLA Published—Undisclosed
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