DrChrono vs TherapyNotes

DrChrono is a cloud-based medical software provider founded in 2009 in New York City and now headquartered in Sunnyvale, California. As part of EverHealth, they specialize in helping independent and specialty practices streamline clinical, operational, and financial workflows through one unified system. Their all-in-one platform includes electronic health records (EHR), medical billing, scheduling, telehealth, and patient engagement tools optimized for Apple devices like iPads, iPhones, and Macs. They were the first to launch a native iPad EHR and remain the only official Apple Mobility Partner in healthcare. They offer a mobile-first experience with advanced features like customizable templates, real-time eligibility checks, speech-to-text documentation, and integrated e-prescribing. DrChrono provides flexible plans for solo providers to growing multi-site groups and the option to outsource revenue cycle management (RCM) fully. Customer reviews are mixed: users praise the system’s configurability and mobile access, while others report concerns with support response and billing complexity. Still, their platform earns higher scores on app stores and software review sites, particularly for usability and front-office efficiency. With deep integration, regulatory support, and scalability, DrChrono may appeal to practices seeking a modern, Apple-centric EHR solution tailored to their specific workflows and needs.

Founded in 2010 and headquartered in Horsham, Pennsylvania, TherapyNotes is a leading provider of practice management software tailored specifically for mental health professionals. Their platform offers a wide range of features, including customizable note templates, secure patient portals, integrated billing, and HIPAA-compliant telehealth services, all designed to simplify the management of clinical and administrative tasks. TherapyNotes is especially valued for their ease of use, detailed reporting tools, and responsive customer support. With over 75,000 users, they have built a solid reputation within the mental health community. Their unique offerings include specialized billing codes for mental health services, customizable client intake forms, and built-in outcome measures to track patient progress. While some users have raised concerns about the complexity of billing features and limited third-party integrations, TherapyNotes continues to receive high ratings for their user-friendly interface and effective support. With a strong commitment to mental health practices, TherapyNotes remains a top choice for those looking to streamline their operations and enhance patient care.