Chetu vs SAP Healthcare

Chetu, founded in 2000 and headquartered in Florida, is a U.S.-based software development company that provides custom-built electronic health record (EHR) systems. Unlike off-the-shelf platforms, Chetu’s solutions are designed to adapt to each healthcare organization’s workflows, giving providers more flexibility and control. Their EHR features include computerized provider order entry (CPOE), charge capture and coding tools, clinical decision support, customizable dashboards, laboratory information systems, e-prescribing, patient portals, telemedicine capabilities, and integration with third-party systems such as Epic and Kareo. They also emphasize compliance with HIPAA, GDPR, and ONC-ATCB standards to ensure data security and regulatory alignment. Customer feedback on Chetu’s EHR is mixed. Positive reviews highlight the company’s ability to handle complex integrations, smooth data migrations, and proactive project management. On the other hand, negative reviews point to concerns about billing transparency, contractual terms, and project delays, with some clients reporting significant costs for incomplete systems. Chetu does not publish standard pricing or plans and instead uses a custom-quote model. Costs can be high, with reports of projects reaching tens of thousands of dollars, but clients receive tailored software built specifically to their needs.

Founded in 1972 and headquartered in Walldorf, Germany, SAP is a global enterprise software provider offering powerful digital solutions for the healthcare sector. SAP Healthcare is designed to meet the needs of hospitals, health systems, and public health agencies by streamlining clinical, administrative, and financial operations through a flexible, modular platform. Their services include electronic health records, patient administration, revenue cycle management, supply chain logistics, and population health analytics. The platform supports international compliance standards such as HIPAA and GDPR, and offers broad interoperability with third-party systems using HL7 and FHIR. SAP is known for its enterprise-grade infrastructure, real-time analytics, and ability to scale across multi-site and multi-language healthcare environments. While some users note challenges with interface complexity and deployment timelines, many value its deep configurability and strong support resources. With a long-standing presence in regulated industries and a focus on integrated healthcare management, SAP remains a widely adopted solution for large and complex organizations.