Medical Software
Top Medical Software Companies in 2025
AdvancedMD vs ICANotes
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- Unified EHR, PM, billing, and payments platform
- Integrated clearinghouse with eligibility and ERA posting
- Patient portal, reminders, and online payments included
- Enable configurable templates, reports, and specialty workflows
- Includes an optional full-service RCM within the same ecosystem
- Flexible plans for all clinician types
- Integrated billing and e-prescribing tools
- Cloud-based with secure remote access
- Fast, no-typing documentation system
- Behavioral health–focused EHR platform
- Noticeable learning curve for new teams
- Quote-based pricing with limited public transparency
- Add-ons can raise long-term subscription costs
- Implementation timelines vary for complex groups
- No native mobile app available
- ICANotes+ transition has stability issues
- Add-ons raise overall monthly cost
- Basic reporting and analytics features
Founded in 1999 and headquartered in South Jordan, Utah, AdvancedMD is a healthcare technology provider offering cloud-based software for medical practices, billing services, and other healthcare organizations. Their platform combines electronic health records, practice management, patient engagement tools, and revenue cycle management into an integrated solution. Their flexible design allows practices to choose between per-provider or per-encounter pricing, with the option to build custom bundles that fit specific needs and specialties. Their offerings stand out for features like embedded telehealth, mobile apps, open integrations, and specialty-specific templates that streamline clinical and administrative workflows. Users often praise their versatility, operational efficiency, and broad functionality, while noting some tradeoffs, such as a learning curve and occasional support delays. They have earned recognition in industry rankings and maintain accreditation with the BBB. With solutions tailored for a wide range of healthcare settings, from high-volume clinics to specialty practices, AdvancedMD positions themselves as a comprehensive partner for providers aiming to improve patient care while optimizing business performance. This review explores their features, pricing, customer experience, and support in greater depth, helping you decide whether their tools could be the right fit for your organization.
Founded in 1999 and based in Annapolis, Maryland, ICANotes is an electronic health record system designed exclusively for behavioral health clinicians. They serve psychiatrists, therapists, counselors, and other mental health professionals seeking streamlined, compliant documentation with minimal typing. Their platform includes point-and-click note templates, customizable treatment plans, and integrated tools for assessments, group therapy, and medication management. ICANotes also supports patient tracking, real-time charting, secure messaging, eligibility verification, and telehealth, all accessible online. Their modernized interface, ICANotes+, introduces faster navigation and an updated layout, although it has received mixed feedback during early adoption. Many users appreciate their documentation speed, compliance readiness, and wide array of mental health–specific templates. Others have noted issues with billing processes, mobile limitations, and system reliability during the platform transition. ICANotes offers flexible pricing for full-time and part-time providers, with optional features like telehealth and revenue cycle management. They are fully HIPAA-compliant and ONC-certified, making them a specialized choice for behavioral health professionals. Read our full review to see if their tools and workflows align with your practice’s needs.
- Pricing : Quote-based, per-provider, or per-encounter models
- Free Trial : Unavailable
- AI Features : As a separate tool
- Specialty Support : Multi-specialty support
- HIPAA Compliance : Certified
- Practice Size Fit : Small to large practices, multi-specialty clinics, and billing services
- Payment Methods : Undisclosed
- BBB Rating : A+
- Customer Satisfaction : Good
- Pricing : Starts at $35 monthly, add-ons extra
- Free Trial : 30 days
- AI Features : AI readability enhancer for clinical notes
- Specialty Support : Behavioral health focus
- HIPAA Compliance : Certified
- Practice Size Fit : Small to mid-sized practices
- Payment Methods : Undisclosed
- BBB Rating : B
- Customer Satisfaction : Good
- Task donuts and patient cards dashboard
- Eembedded telemedicine for remote patient care
- Role-specific mobile apps for clinicians and staff
- Build-a-Bundle tool to choose only the necessary features
- AI tool that improves note readability
- Auto-coding to boost billing accuracy
- Separate psychotherapy note protection
- Full-service billing option available
- Automated Billing & Claims
- Built-In Telehealth
- Customizable Templates Management
- e-Prescribing
- Lab/Imaging Integration
- Multi-Location Support
- Online Scheduling
- Patient Payment Processing
- Revenue Cycle Analytics
- Self-Service Patient Portal
- Software- or AI-Assisted Charting—Undisclosed
- Voice-to-Text Dictation
- Automated Billing & Claims
- Built-In Telehealth
- Customizable Templates Management
- e-Prescribing
- Lab/Imaging Integration
- Multi-Location Support
- Online Scheduling
- Patient Payment Processing
- Revenue Cycle Analytics
- Self-Service Patient Portal
- Software- or AI-Assisted Charting
- Voice-to-Text Dictation—Undisclosed
- Automated Reminders (SMS/Email)
- Mobile App (iOS/Android)
- Reputation Management Tools
- Secure Patient Messaging
- Self-Service Patient Portal
- Automated Reminders (SMS/Email)
- Mobile App (iOS/Android)
- Reputation Management Tools
- Secure Patient Messaging
- Self-Service Patient Portal
- API Access
- Major EHR/PM Systems (e.g., Epic, Cerner)—Undisclosed
- Payment Processors
- Zapier/Workflow Automation
- API Access
- Major EHR/PM Systems (e.g., Epic, Cerner)—Undisclosed
- Payment Processors
- Zapier/Workflow Automation—Undisclosed
- FAQs
- Guided Training / Onboarding
- Help Center / Knowledge Base
- Live Chat
- Phone
- Ticketing
- Video Demos / Webinars
- FAQs—Undisclosed
- Guided Training / Onboarding
- Help Center / Knowledge Base
- Live Chat
- Phone
- Ticketing
- Video Demos / Webinars
- Cancellation Penalties—Undisclosed
- Data Export / Portability Fees Disclosed
- Grace Period for Cancellation—Undisclosed
- Month-to-Month Plan Available—Undisclosed
- Transparent Pricing
- Uptime SLA Published
- Cancellation Penalties
- Data Export / Portability Fees Disclosed
- Grace Period for Cancellation
- Month-to-Month Plan Available
- Transparent Pricing
- Uptime SLA Published
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