Medical Software
Top Companies in 2025
AdvancedMD vs Epic
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- Unified EHR, PM, billing, and payments platform
 - Integrated clearinghouse with eligibility and ERA posting
 - Patient portal, reminders, and online payments included
 - Enable configurable templates, reports, and specialty workflows
 - Includes an optional full-service RCM within the same ecosystem
 
- Specialty-specific templates
 - Role-based user interfaces
 - Comprehensive interoperability
 
- Noticeable learning curve for new teams
 - Quote-based pricing with limited public transparency
 - Add-ons can raise long-term subscription costs
 - Implementation timelines vary for complex groups
 
- Steep learning curve
 - Customization friction
 - Performance dips during peak use
 
Founded in 1999 and headquartered in South Jordan, Utah, AdvancedMD is a healthcare technology provider offering cloud-based software for medical practices, billing services, and other healthcare organizations. Their platform combines electronic health records, practice management, patient engagement tools, and revenue cycle management into an integrated solution. Their flexible design allows practices to choose between per-provider or per-encounter pricing, with the option to build custom bundles that fit specific needs and specialties. Their offerings stand out for features like embedded telehealth, mobile apps, open integrations, and specialty-specific templates that streamline clinical and administrative workflows. Users often praise their versatility, operational efficiency, and broad functionality, while noting some tradeoffs, such as a learning curve and occasional support delays. They have earned recognition in industry rankings and maintain accreditation with the BBB. With solutions tailored for a wide range of healthcare settings, from high-volume clinics to specialty practices, AdvancedMD positions themselves as a comprehensive partner for providers aiming to improve patient care while optimizing business performance. This review explores their features, pricing, customer experience, and support in greater depth, helping you decide whether their tools could be the right fit for your organization.
Epic Systems, founded in 1979 and headquartered in Verona, Wisconsin, is one of the most widely used EHR providers in the United States, with their platform serving over 325 million patients worldwide. Their Epic EHR system is designed for diverse healthcare settings, including large hospitals, small practices, mental health facilities, and specialty clinics. Key features include specialty-specific modules for over 60 areas of medicine, role-based user interfaces, AI-powered clinical documentation, telehealth capabilities, patient engagement tools through MyChart, and strong interoperability with labs, pharmacies, and imaging centers. Epic’s pricing is not publicly listed, as costs depend on factors like organization size, chosen modules, hosting model, and training needs. Setup options include full enterprise deployment, Community Connect for smaller practices, Garden Plot for mid-sized groups, and Epic Sonnet with core features.
- Pricing : Quote-based, per-provider, or per-encounter models
 - Free Trial : Unavailable
 - AI Features : As a separate tool
 - Specialty Support : Multi-specialty support
 - HIPAA Compliance : Certified
 - Practice Size Fit : Small to large practices, multi-specialty clinics, and billing services
 - Payment Methods : Undisclosed
 - BBB Rating : A+
 - Customer Satisfaction : Good
 
- Pricing : Starting at $5000
 - Free Trial : Unavailable
 - AI Features : Available
 - Specialty Support : Available
 - HIPAA Compliance : Available
 - Payment Methods : Available
 - BBB Rating : N/R
 - Customer Satisfaction : Good
 
- Task donuts and patient cards dashboard
 - Eembedded telemedicine for remote patient care
 - Role-specific mobile apps for clinicians and staff
 - Build-a-Bundle tool to choose only the necessary features
 
- Customizable
 - Comprehensive AI support across care and operations
 
- Automated Billing & Claims
 - Built-In Telehealth
 - Customizable Templates Management
 - e-Prescribing
 - Lab/Imaging Integration
 - Multi-Location Support
 - Online Scheduling
 - Patient Payment Processing
 - Revenue Cycle Analytics
 - Self-Service Patient Portal
 - Software- or AI-Assisted Charting—Undisclosed
 - Voice-to-Text Dictation
 
- Automated Billing & Claims
 - Built-In Telehealth
 - Customizable Templates Management
 - e-Prescribing
 - Lab/Imaging Integration
 - Multi-Location Support
 - Online Scheduling
 - Patient Payment Processing
 - Revenue Cycle Analytics
 - Self-Service Patient Portal
 - Software- or AI-Assisted Charting
 - Voice-to-Text Dictation
 
- Automated Reminders (SMS/Email)
 - Mobile App (iOS/Android)
 - Reputation Management Tools
 - Secure Patient Messaging
 - Self-Service Patient Portal
 
- Automated Reminders (SMS/Email)
 - Mobile App (iOS/Android)
 - Reputation Management Tools
 - Secure Patient Messaging
 - Self-Service Patient Portal
 
- API Access
 - Major EHR/PM Systems (e.g., Epic, Cerner)—Undisclosed
 - Payment Processors
 - Zapier/Workflow Automation
 
- API Access
 - Major EHR/PM Systems (e.g., Epic, Cerner)
 - Payment Processors
 - Zapier/Workflow Automation
 
- FAQs
 - Guided Training / Onboarding
 - Help Center / Knowledge Base
 - Live Chat
 - Phone
 - Ticketing
 - Video Demos / Webinars
 
- FAQs
 - Guided Training / Onboarding
 - Help Center / Knowledge Base
 - Live Chat
 - Phone
 - Ticketing
 - Video Demos / Webinars
 
- Cancellation Penalties—Undisclosed
 - Data Export / Portability Fees Disclosed
 - Grace Period for Cancellation—Undisclosed
 - Month-to-Month Plan Available—Undisclosed
 - Transparent Pricing
 - Uptime SLA Published
 
- Cancellation Penalties
 - Data Export / Portability Fees Disclosed
 - Grace Period for Cancellation
 - Month-to-Month Plan Available
 - Transparent Pricing
 - Uptime SLA Published
 
AdvancedMD vs. Epic EHR
Choosing the right medical software requires balancing clinical, billing, and patient engagement needs while minimizing risk. This comparison examines AdvancedMD (optimized for outpatient care) and Epic (designed for large health systems) across scope, security, interoperability, and pricing to help you determine the best fit.
Service range and customization
Both AdvancedMD and Epic offer specialty-specific workflows, enabling providers to tailor the software to their practice needs. AdvancedMD includes customizable templates for specialties such as cardiology, orthopedics, and pediatrics, while Epic delivers more than 60 specialty modules, including oncology through its Beacon module and radiology through its Radiant module. Both platforms support custom reporting and dashboards, giving providers the ability to track key performance metrics efficiently.
AdvancedMD stands out for its flexibility in adding features like telemedicine or reputation management without requiring major system changes. Its task donut visualization highlights pending tasks for faster workflow management. Epic, while highly modular, often requires extensive setup and IT involvement. It is built for large-scale, complex deployments, whereas AdvancedMD offers greater agility for smaller practices that need quick adaptability without heavy infrastructure.
Compliance and security
Both platforms are HIPAA-compliant, ensuring patient data protection, and support encrypted data transmission. They also comply with HITECH Act requirements for financial transactions and SOC 2 Type II for security controls. Additionally, Epic and AdvancedMD offer audit logs and role-based access controls to prevent unauthorized data breaches.
Epic puts a stronger emphasis on enterprise-level security, with ISO 27001 certification, making it ideal for hospitals handling vast amounts of sensitive data. It also includes AI-driven fraud detection and real-time cybersecurity monitoring. AdvancedMD, while secure, is more focused on smaller practices and does not publicly advertise ISO 27001 compliance. However, it provides multi-factor authentication (MFA) and automatic backups, ensuring data safety for independent clinics.
Ease of use and interoperability
Both systems support interoperability through FHIR standards, enabling seamless data exchange with labs, pharmacies, and other EHRs. They also offer patient portals (MyChart for Epic, AdvancedMD Patient Portal) for secure messaging and appointment scheduling. Cloud-based access allows providers to use either system remotely.
AdvancedMD is praised for its intuitive, color-coded interface, making it easier for smaller teams to adopt quickly. However, some users report performance slowdowns during peak hours. Epic, while powerful, has a steep learning curve due to its complexity, as training often takes weeks or months. However, Epic’s AI-assisted documentation (via ambient voice recognition) and Care Everywhere (real-time data sharing across health systems) make it superior for large networks.
Pricing and contract policies
Neither platform publicly discloses full pricing on their websites, requiring custom quotes. Both accept credit cards, ACH, and institutional billing. They also offer revenue cycle management (RCM) services at an additional cost.
AdvancedMD follows a per-provider or per-encounter model, with costs generally ranging from $429 to $729 per month per provider, plus charges for add-on features such as telemedicine. It offers month-to-month flexibility, although some users report early termination fees.
Epic is significantly more expensive, with self-hosted solutions starting around $1,200 and large hospital deployments starting at about $500,000. Monthly fees can range from $200 to $35,000, depending on scale, with training averaging about $2,000. Pricing models include one-time licensing fees, subscription plans, and revenue-sharing agreements for large health systems. Per-user costs vary, with physician licenses averaging $5,000 to $7,000, other clinical staff around $3,000 to $5,000, and read-only access costing $500 to $1,000 per user. Costs can escalate quickly for large facilities, so careful user needs assessment is essential before committing.
Conclusion
Choosing between AdvancedMD and Epic comes down to matching the platform to your organization’s size, complexity, and resource capacity. AdvancedMD is well-suited to outpatient practices that need quick deployment, adaptable features, and straightforward workflows without heavy IT overhead. Epic’s extensive specialty modules, enterprise-grade security, and advanced interoperability make it a better choice for large health systems that require deep integration across multiple departments and locations. Weighing your clinical priorities, technical capabilities, and budget will help ensure the software you choose supports both current needs and long-term growth.
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