MDHearingAid: The Medical-Grade Hearing Aids You Deserve

About MDHearingAid

MDHearingAid is a hearing company based in Chicago. It is a direct-to-consumer brand that helps consumers choose the hearing aids that best fit their needs and budgets. All hearing aids are assembled in an ISO-certified facility.

Everything about MDHearingAid is done online; you will apply online, get a hearing test online, and you will be connected to hearing specialists who will evaluate your situation, and again, it is done online. This makes the whole process easier and more practical than having to go to physical clinics for every single step. 

The hearing aids are all tested by the company's in-house audiologists. These devices are also registered with and approved by the Food and Drug Administration (FDA). 

MDHearingAid holds a B rating from the Better Business Bureau (BBB). It also has a 2.8 out of 5 stars on Trustpilot.
 

MDHearingAid Services and Products

Hearing aids styles

There are three hearing aids styles according to MDHearingAid's specialists:

ITE hearing aids (Inside the Ear)

These hearing aids sit directly inside the canal of the ear and are invisible to the eye. People with mild or moderate hearing loss are advised to use them. These hearing aids are very small, and for this reason, they don't work for every person; this depends on the amount of room in your auditory canal. The hearing aid provider they connect you with will perform a comprehensive hearing evaluation to determine your hearing loss level and the size of your auditory canal.
 

BTE hearing aids (Behind the Ear)

These hearing aids are high-performance devices that can be kept discreetly behind the ear. They come with a sound tube with either a customized earmold or an external receiver which will be placed inside the ear canal. This type of hearing aids best fits people with mild to severe hearing loss. As these hearing aids are placed behind the ear, they come in different sizes and styles depending on battery strength and your personal preferences.
 

RIC hearing aids (Receiver-in-the-Canal)

RIC hearing aids can go behind the ear. But, instead of having a clear tubing like the BTE hearing aids, it has a long wire that is covered in flexible plastic and connects to a speaker located at the tip. Again, whether or not this type of hearing aids is the right one for you depends on many factors, including your ear anatomy, specific lifestyle needs, desired features, budget, cosmetic appeal, and more. Your hearing specialist will help you choose the right ones. 
 

Hearing aids technology

MDHearingAid currently provides three types of hearing aids: Classic (AIR), Rechargeable (VOLT+), and Smart (CORE). While the three hearing aids support four hearing environments, they differ in price and features. Below is everything you need to know about these hearing aids.

Classic (AIR)

This is the basic or classing type of hearing aids and also the least expensive. This type has an advantage over other types in that it has the longest battery life; it lasts about 21 to 26 days. It also offers feedback cancellation, just like the other two types.

This model lacks a few features that are not basic or necessary, like smartphone pairing, water resistance, and personalized hearing sound maps. If you are on a tight budget and don't need such advanced features, you can opt for the Classic (AIR) hearing aids.

Customers who have tried the AIR hearing aids have shown satisfaction in the quality of the sound and the price of the device. However, some were not aware of the lack of features and have realized they needed more features after trying the Classic hearing aids. So, make sure to know everything about the hearing aids of your choice before buying them.

In a nutshell, here are the features you can find in the AIR hearing aids:

• FDA registered
• Support advanced noise reduction
• Customizable
• Support 4 environment settings 
• Feedback cancellation
• Battery size: 13
   

Rechargeable (VOLT+)

According to the company, the VOLT+ hearing aids are the most popular ones. Being their best-selling device goes back to the fact that it offers multiple features that you can't find in the AIR hearing aids; these features include dual-directional microphones (for clearer conversations), water resistance, and rechargeable batteries that last between 24 to 30 hours which will save you the hassle of buying and fumbling with tiny batteries.

Customers who have tried the VOLT+ batteries have shown general satisfaction in them compared to their price. However, some customers, especially the ones who travel and move a lot, have mentioned that it was quite an issue to have to keep recharging their hearing aids instead of using batteries.

In a nutshell, here are the features you can find in the VOLT+ hearing aids:

• FDA registered
• Support intelligent noise reduction
• Customizable
• Support 4 environment settings 
• Feedback cancellation
• Dual-directional microphones
• Rechargeable batteries
• Water resistance
   

Smart (CORE)

Smart or CORE hearing aids are the most expensive of the three. However, they are also the hearing aids with the most features; these hearing aids are compatible with your smartphone, where you can easily control their volume and adjust the settings without having to take out your hearing aids from your ears.

The Core hearing aids have adaptive technology; they can create a personalized hearing map to provide a better experience in noisy or quiet environments.

However, unlike the VOLT+ hearing aids, these hearing aids are not water-resistant, and they do not come with rechargeable batteries. The average battery life for the VOLT+ model runs for 5 to 6 days, which is considerably shorter than the AIR model.

In a nutshell, here are the features you can find in the CORE hearing aids:

• FDA registered
• Support intelligent noise reduction
• Customizable
• Support 4 environment settings 
• Feedback cancellation
• Dual-directional microphones
• Adaptive technology
• Smartphone compatibility
• Personalized hearing
• Battery size: 312
   

Where to Start

The first step in getting your new hearing aids is to do a hearing test. The hearing test is done online from the comfort of your own room; you should go to the website and click on the button that says "Take The Test." The test can be completed within 8 minutes and require having a set of headphones for accuracy.

Once you have completed and submitted your online hearing test, you will receive your result online. You must know that online tests are not supposed to replace a professional test from a certified audiologist; however, it is still enough to provide valuable and somewhat accurate info to confirm your hearing loss and help you get product recommendations based on your test results.

If the hearing loss you are experiencing is significant, we advise you to see an audiologist for further and more accurate evaluation. You can do your free online test and take the results to the audiologist to evaluate them. 

Before purchasing any product, make sure to understand everything about it, including product features, warranties, returns, and so on. 
 

MDHearingAid Costs and More

Costs

The cost of hearing aids at MDHearingAid ranges from $399,99 to $999,99. The total price that you will need to pay varies based on the technology the manufacturer uses in the device, as mentioned in the section above. Prices go as follows:

• Classic (AIR) - $399.98 per pair.
• Rechargeable (VOLT+) - $599.98 per pair.
• Smart (CORE) - $999.99 per pair.

You can always try your hearing aids for 45 days with a 100% money-back guarantee in case you don't like them.
 

Financing

MDHearingAid believes that money should not stand in the way of getting hearing aids. And so, it has partnered with Affirm to offer a financing program for anyone who cannot pay the full amount at once.

The financing program can be over 3, 6, or 12 months and in with financing rates starting at 0% APR. So, for example, if you want to finance $599.98 over 12 months, you would have to pay $50 per month.
 

Customer Support

MDHearingAid's customer support is one o the best things about the company; the website has a page dedicated to frequently asked questions, where you can find an extensive library of questions regarding anything you might have in mind. You can also find pages with blogs and resources regarding hearing loss and hearing aids. 

If you still can't find an answer to your question, you can easily contact their customer service as follows:

• Live chat is their best customer support channel; it is available 24/7.
• By phone at 800-918-3914 from Monday through Friday, from 7:00 A.M. to 6:00 P.M. CST.
• By email at [email protected] 24 hours a day, seven days a week.

You can also send them a ticket by filling out the form on their website on the "Contact" page.
 

Final Verdict

MDHearingAid has been providing its services for more than 10 years, helping more than 500,000 Americans in this period. The website has a whole section dedicated to customer reviews, where you can see clear and honest reviews about MDHearingAid's services and the quality of their devices. 

If you are still unsure about choosing MDHearing, you can refer to our full list of the best hearing aids companies in the industry.