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Jabra Enhance vs MDHearing

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Pros
  • Remote programming with licensed specialists via app
  • Transparent pricing with monthly payment options
  • Direct streaming from both iOS and Android devices
  • Transparent pricing with monthly payment options
  • 100-day trial for online models
  • Rechargeable batteries with quick-charge capabilities
Pros
  • All models are fully rechargeable
  • Affordable pricing clearly listed online
  • Directional microphones and adaptive noise reduction
  • App-based controls available for Bluetooth-enabled devices
Cons
  • Limited to receiver-in-canal (RIC) hearing aid styles
  • Costco membership required for prescription Pro models
  • Performance in noisy environments may vary
  • Requires smartphone comfort for full functionality
Cons
  • Delays in return authorization
  • Discomfort reported with smaller models
  • Lacks advanced features
  • Entry-level models lack app controls
Summary

Jabra Enhance is a hearing care brand that offers over-the-counter (OTC) and prescription hearing aids, designed to meet the needs of tech-savvy users and those seeking more traditional, clinical support. Headquartered in Minnesota, the company was originally launched as Lively and rebranded in 2022 under the Jabra name, part of GN Group, a global hearing technology leader founded in 1869 and also behind major brands like ReSound and Beltone. Jabra Enhance’s hearing aid lineup includes the Enhance Select series, which is sold online and self-fitted using a hearing test, and the Enhance Pro 30, a prescription-grade model sold exclusively through Costco. All devices are Bluetooth-enabled, rechargeable, and compatible with app-based adjustments. Unique features include SoundScape processing, AI-powered noise handling, hands-free calling, and support for the latest Bluetooth LE Audio and Auracast standards. Customer feedback is mixed, with many praising the design, convenience, and remote support, while others express concerns about performance in noisy settings or access to support. The company holds an A+ BBB rating and offers a 100-day risk-free trial for OTC devices. Whether exploring your first hearing aid or looking for a flexible care model, Jabra Enhance presents a modern take on hearing health worth considering.

Summary

MDHearing is a hearing aid provider based in Chicago, Illinois, and was founded in 2009 by a board-certified ear, nose, and throat doctor. They specialize in over-the-counter (OTC), FDA-registered hearing aids for adults with mild to moderate hearing loss. Rather than relying on in-person clinic visits, they offer a fully remote model, combining online hearing tests, mail-order delivery, and optional virtual support from licensed professionals. Their current lineup includes six rechargeable models, with both behind-the-ear (BTE) and completely-in-the-canal (CIC) options. Select models support app-based self-fitting and remote adjustments, while others focus on ease of use with manual controls. Users can also opt into their VIP Care service for added guidance and extended warranty coverage. They are accredited by the Better Business Bureau (BBB) and hold an A rating, suggesting they generally resolve complaints and honor their policies. Customer reviews praise their affordability, ease of setup, and responsive support, though some users have noted delays with returns and issues with comfort on certain models. Overall, they aim to make hearing care more accessible without compromising essential features. To learn more about their products and how they stack up against competitors, read our full MDHearing review.

Quick Stats
  • FDA Approved : Yes
  • Free Hearing Aid Test : Online hearing test available
  • Free Trial Period : 100 days
  • Loss and Damage Protection : Included with Basic and Premium packages
  • Price : Starts at $995 per pair
  • Warranty Duration : One to three years, depending on package
  • Customer Experience : Fair
Quick Stats
  • FDA Approved : Yes
  • Free Hearing Aid Test : Online hearing test available
  • Free Trial Period : 45 days
  • Loss and Damage Protection : Available via the paid total protection plan
  • Price : Starts at $297 per pair
  • Warranty Duration : One-year standard warranty, two years with VIP care
  • Customer Experience : Fair
Selling Points
  • Intelligence Augmented AI in Pro models
  • Bluetooth LE Audio & Auracast compatibility
  • App-based Live Assist video support
Selling Points
  • Self-fitting smartphone technology
  • Remote adjustments via app for select models
  • VIP Care with licensed professionals
  • Affordable, in-canal discreet model
Device Features
  • App Control Compatibility
  • Bluetooth Connectivity
  • Custom Fitting
  • Directional Microphones
  • Environment Settings
  • Feedback Cancellation
  • Noise Reduction
  • Preset Programs
  • Rechargeable Battery
  • Streaming Capabilities
  • Telecoil Compatibility
  • Undisclosed
    Voice Prompts
  • Volume Control
Device Features
  • App Control Compatibility
  • Bluetooth Connectivity
  • Custom Fitting
  • Directional Microphones
  • Environment Settings
  • Feedback Cancellation
  • Noise Reduction
  • Preset Programs
  • Rechargeable Battery
  • Streaming Capabilities
  • Telecoil Compatibility
  • Undisclosed
    Voice Prompts
  • Volume Control
Types of Hearing Loss Served
  • Mild Hearing Loss
  • Moderate Hearing Loss
  • Moderately Severe Hearing Loss
  • Profound Hearing Loss
  • Severe Hearing Loss
Types of Hearing Loss Served
  • Mild Hearing Loss
  • Moderate Hearing Loss
  • Moderately Severe Hearing Loss
  • Profound Hearing Loss
  • Severe Hearing Loss
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Ticketing System
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Ticketing System
Payment Options
  • Cash
  • Check
  • Financing Options Available
  • HSA/FSA Eligible
  • Major Credit Cards
Payment Options
  • Undisclosed
    Cash
  • Undisclosed
    Check
  • Financing Options Available
  • HSA/FSA Eligible
  • Major Credit Cards

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