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EARGO vs MDHearing

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Pros
  • Financial plans available
  • Automatic sound optimization
  • Lifetime support
  • Some products are water-resistant
Pros
  • All models are fully rechargeable
  • Affordable pricing clearly listed online
  • Directional microphones and adaptive noise reduction
  • App-based controls available for Bluetooth-enabled devices
Cons
  • Limited hearing-loss adaptability
  • Only offer completely in-canal devices
  • Limited two-year warranty
Cons
  • Delays in return authorization
  • Discomfort reported with smaller models
  • Lacks advanced features
  • Entry-level models lack app controls
Summary

Eargo, a trailblazer in the hearing aid industry, was founded in 2010 by ENT Specialist Dr. Florent Michel. Headquartered in Silicon Valley, California, the company's mission is to revolutionize auditory wellness with their innovative approach to hearing aids. Specializing in discreet, comfortable, and self-fitting devices, Eargo caters to adults with mild to moderate hearing loss, offering comfort, clarity, and convenience. They offer four different devices, each accommodating different preferences and budgets, and provide accessories to enhance the longevity of their devices. Their aids feature automatic sound optimization, Bluetooth connectivity, a 45-day money-back guarantee, and flexible financing options, ensuring accessibility for all. Customers rave about Eargo's superior customer support, invisible design, customizability, and seamless user experience. Furthermore, they have been accredited by the Better Business Bureau with an A+ rating, garnering trust and recognition in the industry. With a commitment to innovation and customer satisfaction, Eargo continues to lead the way in redefining hearing aid solutions. Discover the transformative power of clear, natural hearing with Eargo's groundbreaking technology and exceptional service.
 

Summary

MDHearing is a hearing aid provider based in Chicago, Illinois, and was founded in 2009 by a board-certified ear, nose, and throat doctor. They specialize in over-the-counter (OTC), FDA-registered hearing aids for adults with mild to moderate hearing loss. Rather than relying on in-person clinic visits, they offer a fully remote model, combining online hearing tests, mail-order delivery, and optional virtual support from licensed professionals. Their current lineup includes six rechargeable models, with both behind-the-ear (BTE) and completely-in-the-canal (CIC) options. Select models support app-based self-fitting and remote adjustments, while others focus on ease of use with manual controls. Users can also opt into their VIP Care service for added guidance and extended warranty coverage. They are accredited by the Better Business Bureau (BBB) and hold an A rating, suggesting they generally resolve complaints and honor their policies. Customer reviews praise their affordability, ease of setup, and responsive support, though some users have noted delays with returns and issues with comfort on certain models. Overall, they aim to make hearing care more accessible without compromising essential features. To learn more about their products and how they stack up against competitors, read our full MDHearing review.

Quick Stats
  • FDA Approved : Yes
  • Free Hearing Aid Test : Available
  • Free Trial Period : 45 days
  • Loss and Damage Protection : Available
  • Price : Starting from $1,650 per pair
  • Warranty Duration : 1 year
  • Customer Experience : Excellent
Quick Stats
  • FDA Approved : Yes
  • Free Hearing Aid Test : Online hearing test available
  • Free Trial Period : 45 days
  • Loss and Damage Protection : Available via the paid total protection plan
  • Price : Starts at $297 per pair
  • Warranty Duration : One-year standard warranty, two years with VIP care
  • Customer Experience : Fair
Selling Points
  • Free sample kit
  • Self-fitting
  • Invisible design
  • Free online hearing test
  • 45-day money back guarantee
Selling Points
  • Self-fitting smartphone technology
  • Remote adjustments via app for select models
  • VIP Care with licensed professionals
  • Affordable, in-canal discreet model
Device Features
  • App Control Compatibility
  • Bluetooth Connectivity
  • Custom Fitting
  • Directional Microphones
  • Environment Settings
  • Feedback Cancellation
  • Noise Reduction
  • Preset Programs
  • Rechargeable Battery
  • Streaming Capabilities
  • Telecoil Compatibility
  • Voice Prompts
  • Volume Control
Device Features
  • App Control Compatibility
  • Bluetooth Connectivity
  • Custom Fitting
  • Directional Microphones
  • Environment Settings
  • Feedback Cancellation
  • Noise Reduction
  • Preset Programs
  • Rechargeable Battery
  • Streaming Capabilities
  • Telecoil Compatibility
  • Undisclosed
    Voice Prompts
  • Volume Control
Types of Hearing Loss Served
  • Mild Hearing Loss
  • Moderate Hearing Loss
  • Moderately Severe Hearing Loss
  • Profound Hearing Loss
  • Severe Hearing Loss
Types of Hearing Loss Served
  • Mild Hearing Loss
  • Moderate Hearing Loss
  • Moderately Severe Hearing Loss
  • Profound Hearing Loss
  • Severe Hearing Loss
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Ticketing System
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Ticketing System
Payment Options
  • Cash
  • Check
  • Financing Options Available
  • HSA/FSA Eligible
  • Major Credit Cards
Payment Options
  • Undisclosed
    Cash
  • Undisclosed
    Check
  • Financing Options Available
  • HSA/FSA Eligible
  • Major Credit Cards

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