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MDHearing vs Widex

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Pros
  • All models are fully rechargeable
  • Affordable pricing clearly listed online
  • Directional microphones and adaptive noise reduction
  • App-based controls available for Bluetooth-enabled devices
Pros
  • Ultra-low sound delay
  • AI-driven personalization
  • Rechargeable models
  • Built-in tinnitus relief
  • Sleek, discreet designs
Cons
  • Delays in return authorization
  • Discomfort reported with smaller models
  • Lacks advanced features
  • Entry-level models lack app controls
Cons
  • No listed pricing online
  • Limited Android streaming
  • App can be confusing
  • In-person purchase required
Summary

MDHearing is a hearing aid provider based in Chicago, Illinois, and was founded in 2009 by a board-certified ear, nose, and throat doctor. They specialize in over-the-counter (OTC), FDA-registered hearing aids for adults with mild to moderate hearing loss. Rather than relying on in-person clinic visits, they offer a fully remote model, combining online hearing tests, mail-order delivery, and optional virtual support from licensed professionals. Their current lineup includes six rechargeable models, with both behind-the-ear (BTE) and completely-in-the-canal (CIC) options. Select models support app-based self-fitting and remote adjustments, while others focus on ease of use with manual controls. Users can also opt into their VIP Care service for added guidance and extended warranty coverage. They are accredited by the Better Business Bureau (BBB) and hold an A rating, suggesting they generally resolve complaints and honor their policies. Customer reviews praise their affordability, ease of setup, and responsive support, though some users have noted delays with returns and issues with comfort on certain models. Overall, they aim to make hearing care more accessible without compromising essential features. To learn more about their products and how they stack up against competitors, read our full MDHearing review.

Summary

Widex is a Denmark-based hearing aid manufacturer founded in 1956 and now operating under WS Audiology following a 2019 merger with Sivantos. With distribution in over 100 countries, Widex offers a broad range of hearing solutions tailored for individuals with mild to profound hearing loss. Their technology emphasizes natural sound reproduction through PureSound™ processing, which minimizes sound delay and distortion. They also integrate AI-driven personalization tools like MySound and SoundSense Learn, enabling users to customize their hearing experience in real time. Widex supports modern lifestyle needs with rechargeable models, iPhone and select Android streaming, and app-based controls. Their tinnitus relief features and discreet, ergonomic designs make them appealing to both first-time and experienced hearing aid users. While pricing is not listed on their official site, their devices are sold through a global network of licensed providers who offer personalized fitting and follow-up care. Widex is known for sound innovation and is affiliated with leading hearing care associations. Customer feedback highlights their strengths in sound quality and usability, while also pointing out areas for improvement in Bluetooth performance and app functionality. Widex's combination of advanced features and clinical support positions them as a noteworthy option in the hearing aid market.

Quick Stats
  • FDA Approved : Yes
  • Free Hearing Aid Test : Online hearing test available
  • Free Trial Period : 45 days
  • Loss and Damage Protection : Available via the paid total protection plan
  • Price : Starts at $297 per pair
  • Warranty Duration : One-year standard warranty, two years with VIP care
  • Customer Experience : Fair
Quick Stats
  • FDA Approved : Yes
  • Free Hearing Aid Test : Available
  • Free Trial Period : 30 days
  • Loss and Damage Protection : Available
  • Price : Between $4,000 and $7,000 per pair
  • Warranty Duration : 1 to 3 years (depending on provider and model)
  • Customer Experience : Good
Selling Points
  • Self-fitting smartphone technology
  • Remote adjustments via app for select models
  • VIP Care with licensed professionals
  • Affordable, in-canal discreet model
Selling Points
  • PureSound™ for natural sound
  • MySound real-time tuning
  • Integrated Zen Therapy
  • Remote Care adjustments from home
Device Features
  • App Control Compatibility
  • Bluetooth Connectivity
  • Custom Fitting
  • Directional Microphones
  • Environment Settings
  • Feedback Cancellation
  • Noise Reduction
  • Preset Programs
  • Rechargeable Battery
  • Streaming Capabilities
  • Telecoil Compatibility
  • Undisclosed
    Voice Prompts
  • Volume Control
Device Features
  • App Control Compatibility
  • Bluetooth Connectivity
  • Custom Fitting
  • Directional Microphones
  • Environment Settings
  • Feedback Cancellation
  • Noise Reduction
  • Preset Programs
  • Rechargeable Battery
  • Streaming Capabilities
  • Telecoil Compatibility
  • Voice Prompts
  • Volume Control
Types of Hearing Loss Served
  • Mild Hearing Loss
  • Moderate Hearing Loss
  • Moderately Severe Hearing Loss
  • Profound Hearing Loss
  • Severe Hearing Loss
Types of Hearing Loss Served
  • Mild Hearing Loss
  • Moderate Hearing Loss
  • Moderately Severe Hearing Loss
  • Profound Hearing Loss
  • Severe Hearing Loss
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Ticketing System
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Ticketing System
Payment Options
  • Undisclosed
    Cash
  • Undisclosed
    Check
  • Financing Options Available
  • HSA/FSA Eligible
  • Major Credit Cards
Payment Options
  • Cash
  • Check
  • Financing Options Available
  • HSA/FSA Eligible
  • Major Credit Cards

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