Luxato vs MDHearing

Luxato was a hearing aid brand founded in 2004, with research and development hubs in Chicago and China, and manufacturing operations based in Malaysia. They developed their own digital signal processing technology and held more than 50 patents related to hearing enhancement. Their product line included a small selection of rechargeable, over-the-counter hearing aids for adults with mild to moderate hearing loss. Luxato’s devices were available in behind-the-ear and receiver-in-canal styles and offered features such as preset listening modes, manual volume controls, and app compatibility on select models. All hearing aids were sold online without a prescription and bundled with portable charging cases and accessories for at-home setup. Pricing ranged from approximately $318 to $799 per pair, and customers could opt for financing during checkout. A 60-day return policy and one-year limited warranty were included with most purchases. However, their website and digital storefront are no longer accessible, and their operations appear to have ended without formal notice. While the exact cause is unclear, this review was prepared before their shutdown and is intended to serve as a detailed reference for readers researching hearing aid options with similar features or pricing models.

MDHearing is a hearing aid provider based in Chicago, Illinois, and was founded in 2009 by a board-certified ear, nose, and throat doctor. They specialize in over-the-counter (OTC), FDA-registered hearing aids for adults with mild to moderate hearing loss. Rather than relying on in-person clinic visits, they offer a fully remote model, combining online hearing tests, mail-order delivery, and optional virtual support from licensed professionals. Their current lineup includes six rechargeable models, with both behind-the-ear (BTE) and completely-in-the-canal (CIC) options. Select models support app-based self-fitting and remote adjustments, while others focus on ease of use with manual controls. Users can also opt into their VIP Care service for added guidance and extended warranty coverage. They are accredited by the Better Business Bureau (BBB) and hold an A rating, suggesting they generally resolve complaints and honor their policies. Customer reviews praise their affordability, ease of setup, and responsive support, though some users have noted delays with returns and issues with comfort on certain models. Overall, they aim to make hearing care more accessible without compromising essential features. To learn more about their products and how they stack up against competitors, read our full MDHearing review.