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Jabra Enhance vs Starkey

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Pros
  • Remote programming with licensed specialists via app
  • Transparent pricing with monthly payment options
  • Direct streaming from both iOS and Android devices
  • Transparent pricing with monthly payment options
  • 100-day trial for online models
  • Rechargeable batteries with quick-charge capabilities
Pros
  • Custom-molded and invisible style options
  • Rechargeable models with long-lasting battery
  • Direct audio streaming and hands-free calling
  • Intuitive Thrive and My Starkey app controls
Cons
  • Limited to receiver-in-canal (RIC) hearing aid styles
  • Costco membership required for prescription Pro models
  • Performance in noisy environments may vary
  • Requires smartphone comfort for full functionality
Cons
  • No upfront pricing available
  • Limited features in lower-tier models
  • Inconsistent Bluetooth performance
  • No universal return or trial policy
Summary

Jabra Enhance is a hearing care brand that offers over-the-counter (OTC) and prescription hearing aids, designed to meet the needs of tech-savvy users and those seeking more traditional, clinical support. Headquartered in Minnesota, the company was originally launched as Lively and rebranded in 2022 under the Jabra name, part of GN Group, a global hearing technology leader founded in 1869 and also behind major brands like ReSound and Beltone. Jabra Enhance’s hearing aid lineup includes the Enhance Select series, which is sold online and self-fitted using a hearing test, and the Enhance Pro 30, a prescription-grade model sold exclusively through Costco. All devices are Bluetooth-enabled, rechargeable, and compatible with app-based adjustments. Unique features include SoundScape processing, AI-powered noise handling, hands-free calling, and support for the latest Bluetooth LE Audio and Auracast standards. Customer feedback is mixed, with many praising the design, convenience, and remote support, while others express concerns about performance in noisy settings or access to support. The company holds an A+ BBB rating and offers a 100-day risk-free trial for OTC devices. Whether exploring your first hearing aid or looking for a flexible care model, Jabra Enhance presents a modern take on hearing health worth considering.

Summary

Founded in 1967 and headquartered in Eden Prairie, Minnesota, Starkey is one of the most established hearing aid manufacturers in the United States. They design and distribute a wide range of medical-grade hearing aids through licensed professionals, offering solutions for users with mild to profound hearing loss. Starkey sets itself apart with a strong focus on innovation, integrating features like AI-based sound adjustments, fall detection, health tracking, and direct Bluetooth streaming into many of their devices. Their product lines, including Genesis AI and Evolv AI, are available in a variety of discreet and rechargeable styles, supported by the multifunctional Thrive Hearing Control app. Customer feedback reflects a mix of positive impressions and criticisms. Many users praise the technology’s adaptability, ease of use, and personalized service from audiologists. However, others report recurring issues with connectivity, repair logistics, and battery replacements. Despite some mixed reviews, Starkey maintains an A+ rating from the Better Business Bureau and continues to play a major role in hearing care innovation. With their combination of advanced features and professional fitting services, Starkey presents a compelling option for those seeking more than just basic hearing support.

Quick Stats
  • FDA Approved : Yes
  • Free Hearing Aid Test : Online hearing test available
  • Free Trial Period : 100 days
  • Loss and Damage Protection : Included with Basic and Premium packages
  • Price : Starts at $995 per pair
  • Warranty Duration : One to three years, depending on package
  • Customer Experience : Fair
Quick Stats
  • FDA Approved : Yes
  • Free Hearing Aid Test : Yes
  • Free Trial Period : 45 days
  • Loss and Damage Protection : Available
  • Price : Between $3,000 and $7,000 per pair
  • Warranty Duration : 1 to 3 years (varies by provider and model)
  • Customer Experience : Good
Selling Points
  • Intelligence Augmented AI in Pro models
  • Bluetooth LE Audio & Auracast compatibility
  • App-based Live Assist video support
Selling Points
  • AI-powered Edge Mode+ with deep neural processing
  • Built-in wellness tracking and fall detection
  • Seamless integration with Starlink accessories
Device Features
  • App Control Compatibility
  • Bluetooth Connectivity
  • Custom Fitting
  • Directional Microphones
  • Environment Settings
  • Feedback Cancellation
  • Noise Reduction
  • Preset Programs
  • Rechargeable Battery
  • Streaming Capabilities
  • Telecoil Compatibility
  • Undisclosed
    Voice Prompts
  • Volume Control
Device Features
  • App Control Compatibility
  • Bluetooth Connectivity
  • Custom Fitting
  • Directional Microphones
  • Environment Settings
  • Feedback Cancellation
  • Noise Reduction
  • Preset Programs
  • Rechargeable Battery
  • Streaming Capabilities
  • Telecoil Compatibility
  • Voice Prompts
  • Volume Control
Types of Hearing Loss Served
  • Mild Hearing Loss
  • Moderate Hearing Loss
  • Moderately Severe Hearing Loss
  • Profound Hearing Loss
  • Severe Hearing Loss
Types of Hearing Loss Served
  • Mild Hearing Loss
  • Moderate Hearing Loss
  • Moderately Severe Hearing Loss
  • Profound Hearing Loss
  • Severe Hearing Loss
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Ticketing System
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Ticketing System
Payment Options
  • Cash
  • Check
  • Financing Options Available
  • HSA/FSA Eligible
  • Major Credit Cards
Payment Options
  • Cash
  • Check
  • Financing Options Available
  • HSA/FSA Eligible
  • Major Credit Cards

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