Hear.com vs Unitron

Founded in 2012 in Berlin by Dr. Marco Vietor and Paul Crusius under the name Audibene, hear.com expanded to North America in 2015 and now operates from its dual headquarters in Miami and Berlin. As a part of WS Audiology, the company reaches customers in over ten countries and works with more than 2,000 licensed hearing care providers. Their product lineup includes discreet ITE and BTE hearing aids equipped with Bluetooth connectivity, rechargeable batteries, smart sound technology, and moisture-resistant designs rated IP67 or IP68. All models support iOS and Android through a dedicated app, allowing users to adjust settings, switch hearing programs, stream audio, and check battery life directly from their phones. Customer experience is built around convenience and confidence. hear.com offers a 45-day risk-free trial supported by personal coaching through their Hearing Success Program. Users can choose between in-person fittings with local specialists or remote sessions via tele-audiology. Plans are subscription-based, with Mid-Level, Advanced, and Premium models averaging $139, $169, and $199 per month, respectively. These packages include fittings, adjustments, the app, and ongoing support.

Founded in 1964 and headquartered in Canada, Unitron is a global hearing aid manufacturer that delivers professional-grade hearing solutions through licensed providers in over 70 countries. As part of the Sonova Group, they offer a range of receiver-in-canal, behind-the-ear, and custom in-ear devices designed for users with mild to profound hearing loss. Their hearing aids are built on advanced platforms like Vivante and Blu, featuring intelligent sound processing, environmental classifiers, and universal Bluetooth connectivity. One of Unitron’s most distinctive features is their FLEX program, which allows users to trial devices and upgrade technology levels without replacing hardware. Their Remote Plus app also sets them apart, offering real-time feedback, in-app coaching, and remote adjustments guided by hearing care professionals. While their products are not available for direct purchase online, they are widely supported through local audiology clinics. Customer reviews highlight the comfort, reliability, and convenience of Unitron’s modern designs, though some note limitations such as the lack of rechargeable custom models and inconsistent pricing across providers. Backed by industry awards and ISO certifications, Unitron continues to focus on adaptable, clinician-supported hearing care.