HearBetter vs Hear.com

Hear-Better was founded in Texas in 2009 and launched their website in 2010 as an online distributor of hearing aids and related accessories. They don’t manufacture their own devices but instead offer hearing aids from well-known brands like Signia/Siemens, Rexton, and New Sound. Their catalog includes in-the-ear, behind-the-ear, and completely-in-canal models with features like Bluetooth connectivity, rechargeable batteries, noise reduction, and multi-program support—available without a prescription or in-person consultation. Most hearing aids come with a one-year manufacturer’s warranty, and accessories like batteries, tubes, and cleaning tools are sold under their own affordable label. The site also features a “Deal of the Day” section, offering limited-time discounts on select items. While Hear-Better operates entirely online and does not offer fittings or in-person service, their BBB accreditation and streamlined ordering process make them a practical option for cost-conscious buyers. 

Founded in 2012 in Berlin by Dr. Marco Vietor and Paul Crusius under the name Audibene, hear.com expanded to North America in 2015 and now operates from its dual headquarters in Miami and Berlin. As a part of WS Audiology, the company reaches customers in over ten countries and works with more than 2,000 licensed hearing care providers. Their product lineup includes discreet ITE and BTE hearing aids equipped with Bluetooth connectivity, rechargeable batteries, smart sound technology, and moisture-resistant designs rated IP67 or IP68. All models support iOS and Android through a dedicated app, allowing users to adjust settings, switch hearing programs, stream audio, and check battery life directly from their phones. Customer experience is built around convenience and confidence. hear.com offers a 45-day risk-free trial supported by personal coaching through their Hearing Success Program. Users can choose between in-person fittings with local specialists or remote sessions via tele-audiology. Plans are subscription-based, with Mid-Level, Advanced, and Premium models averaging $139, $169, and $199 per month, respectively. These packages include fittings, adjustments, the app, and ongoing support.