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Costco vs Rexton

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Pros
  • Top brands in one place
  • Transparent all-in pricing
  • Affordable name-brand devices
  • No sales pressure
Pros
  • Rechargeable and long-lasting battery options
  • App allows real-time sound adjustments
  • CROS support for single-sided hearing loss
  • Solid speech clarity in everyday settings
Cons
  • Long wait times
  • Devices locked to Costco
  • Few in-store audiologists
  • Limited remote support
Cons
  • Reports of unreliable Android app
  • Unclear distribution outside of Costco
  • Limited public-facing reviews or testimonials
Summary

Costco, founded in 1983 and headquartered in Issaquah, Washington, is a global membership-based retailer known for offering a wide range of high-quality goods and services, including hearing aids. Through their in-store Hearing Aid Centers, Costco provides access to devices from trusted brands like Philips, Jabra Enhance, and Rexton. These centers offer comprehensive services such as hearing evaluations, personalized fittings, and unlimited follow-up care, all included in the price of the device. Customers benefit from competitive pricing, a 180-day return policy, and the ability to choose from multiple brand options in one location. Unlike many traditional providers, Costco’s specialists work on salary rather than commission, ensuring more personalized and pressure-free guidance. While the company does not always employ audiologists and services can vary by location, their nationwide presence and strong customer satisfaction ratings make them a popular option. Costco does not hold a dedicated Better Business Bureau profile for their hearing aid services, but their reputation across consumer forums and review sites suggests a consistent focus on value and accessibility. For those interested in balancing quality and affordability, Costco Hearing Aids may be worth a closer look.

Summary

Rexton is a global hearing aid manufacturer founded in 1955 and now operates under the WS Audiology group, including brands like Signia and Widex. Headquartered in Germany, Rexton focuses on building hearing aids that prioritize durability, practical performance, and usability in real-world conditions. Their devices cater to individuals with mild to profound hearing loss and are commonly distributed through licensed providers, including Costco in the U.S. Many of Rexton’s devices feature advanced sound processing technologies like BiCore and MotionCore and support for Bluetooth streaming, mobile app control, and rechargeability. Several models are rated for water and dust resistance (IP67/IP68) and certified for use in industrial settings (ATEX), making them especially appealing to users with active lifestyles or demanding work environments. Customer feedback is somewhat limited online, though reviews of the Rexton App are generally positive on iOS and more mixed on Android. Users who leave feedback often mention reliable performance, discreet adjustments via smartphone, and clear sound quality in group conversations. While Rexton may not have the visibility of some major competitors, their no-frills approach and practical features raise important questions for anyone researching hearing aids. What kind of hearing support do you need, and could Rexton deliver it?

Quick Stats
  • FDA Approved : Yes
  • Free Hearing Aid Test : Available
  • Free Trial Period : 180 days
  • Loss and Damage Protection : Available
  • Price : Between $1,399 and $2,499 per pair
  • Warranty Duration : 3 years
  • Customer Experience : Good
Quick Stats
  • FDA Approved : Undisclosed
  • Free Hearing Aid Test : Online hearing test available
  • Free Trial Period : Undisclosed
  • Loss and Damage Protection : Undisclosed
  • Price : Estimated $1,000–$4,000 per ear
  • Warranty Duration : One-year standard manufacturer warranty
  • Customer Experience : Poor
Selling Points
  • Free lifetime aftercare
  • 180-day return policy
  • Nationwide service access
Selling Points
  • ATEX-rated models for explosive work zones
  • Motion-based sound adjustments
  • Dedicated voice recognition for wearer’s voice
  • High environmental resistance
Device Features
  • App Control Compatibility
  • Bluetooth Connectivity
  • Custom Fitting
  • Directional Microphones
  • Environment Settings
  • Feedback Cancellation
  • Noise Reduction
  • Preset Programs
  • Rechargeable Battery
  • Streaming Capabilities
  • Telecoil Compatibility
  • Voice Prompts
  • Volume Control
Device Features
  • App Control Compatibility
  • Bluetooth Connectivity
  • Custom Fitting
  • Directional Microphones
  • Environment Settings
  • Feedback Cancellation
  • Noise Reduction
  • Preset Programs
  • Rechargeable Battery
  • Streaming Capabilities
  • Telecoil Compatibility
  • Undisclosed
    Voice Prompts
  • Volume Control
Types of Hearing Loss Served
  • Mild Hearing Loss
  • Moderate Hearing Loss
  • Moderately Severe Hearing Loss
  • Profound Hearing Loss
  • Severe Hearing Loss
Types of Hearing Loss Served
  • Mild Hearing Loss
  • Moderate Hearing Loss
  • Moderately Severe Hearing Loss
  • Profound Hearing Loss
  • Severe Hearing Loss
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Ticketing System
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Ticketing System
Payment Options
  • Cash
  • Check
  • Financing Options Available
  • HSA/FSA Eligible
  • Major Credit Cards
Payment Options
  • Undisclosed
    Cash
  • Undisclosed
    Check
  • Undisclosed
    Financing Options Available
  • Undisclosed
    HSA/FSA Eligible
  • Undisclosed
    Major Credit Cards

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