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Connect Hearing vs Jabra Enhance

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Pros
  • App control
  • AI-powered chip
  • Servicing for hearing aids
Pros
  • Remote programming with licensed specialists via app
  • Transparent pricing with monthly payment options
  • Direct streaming from both iOS and Android devices
  • Transparent pricing with monthly payment options
  • 100-day trial for online models
  • Rechargeable batteries with quick-charge capabilities
Cons
  • Not available in all states
  • Limited model selection
Cons
  • Limited to receiver-in-canal (RIC) hearing aid styles
  • Costco membership required for prescription Pro models
  • Performance in noisy environments may vary
  • Requires smartphone comfort for full functionality
Summary

Connect Hearing was founded in 2011 and is based in Aurora, Illinois. They operate under the Sonova Group, a global leader in hearing healthcare. With clinics across the U.S., they focus on providing prescription hearing aids from Phonak and Unitron, along with hands-on support and personalized fittings from licensed specialists. Their hearing aids include features like Bluetooth streaming, app control, rechargeability, waterproof options, and tinnitus support. Select models also offer health tracking through the myPhonak app. Customers can try out devices during a risk-free trial period and get remote or in-person adjustments depending on their location. Connect Hearing works with most insurance plans and offers financing through CareCredit. Customer reviews are mixed. Many praise the sound quality, streaming features, and comfort, while others raise concerns about upselling and price transparency. Still, the availability of professional care, device variety, and strong tech features make Connect Hearing a notable option for those seeking long-term hearing solutions.

Summary

Jabra Enhance is a hearing care brand that offers over-the-counter (OTC) and prescription hearing aids, designed to meet the needs of tech-savvy users and those seeking more traditional, clinical support. Headquartered in Minnesota, the company was originally launched as Lively and rebranded in 2022 under the Jabra name, part of GN Group, a global hearing technology leader founded in 1869 and also behind major brands like ReSound and Beltone. Jabra Enhance’s hearing aid lineup includes the Enhance Select series, which is sold online and self-fitted using a hearing test, and the Enhance Pro 30, a prescription-grade model sold exclusively through Costco. All devices are Bluetooth-enabled, rechargeable, and compatible with app-based adjustments. Unique features include SoundScape processing, AI-powered noise handling, hands-free calling, and support for the latest Bluetooth LE Audio and Auracast standards. Customer feedback is mixed, with many praising the design, convenience, and remote support, while others express concerns about performance in noisy settings or access to support. The company holds an A+ BBB rating and offers a 100-day risk-free trial for OTC devices. Whether exploring your first hearing aid or looking for a flexible care model, Jabra Enhance presents a modern take on hearing health worth considering.

Quick Stats
  • FDA Approved : Yes
  • Free Hearing Aid Test : Available
  • Free Trial Period : 14 days
  • Loss and Damage Protection : Available
  • Price : Starting at $900
  • Warranty Duration : 3 Years
  • Customer Experience : Good
Quick Stats
  • FDA Approved : Yes
  • Free Hearing Aid Test : Online hearing test available
  • Free Trial Period : 100 days
  • Loss and Damage Protection : Included with Basic and Premium packages
  • Price : Starts at $995 per pair
  • Warranty Duration : One to three years, depending on package
  • Customer Experience : Fair
Selling Points
  • Health data trackers
  • Offers financing options
  • Long warranty duration
Selling Points
  • Intelligence Augmented AI in Pro models
  • Bluetooth LE Audio & Auracast compatibility
  • App-based Live Assist video support
Device Features
  • App Control Compatibility
  • Bluetooth Connectivity
  • Custom Fitting
  • Directional Microphones
  • Environment Settings
  • Feedback Cancellation
  • Noise Reduction
  • Preset Programs
  • Rechargeable Battery
  • Streaming Capabilities
  • Telecoil Compatibility
  • Voice Prompts
  • Volume Control
Device Features
  • App Control Compatibility
  • Bluetooth Connectivity
  • Custom Fitting
  • Directional Microphones
  • Environment Settings
  • Feedback Cancellation
  • Noise Reduction
  • Preset Programs
  • Rechargeable Battery
  • Streaming Capabilities
  • Telecoil Compatibility
  • Undisclosed
    Voice Prompts
  • Volume Control
Types of Hearing Loss Served
  • Mild Hearing Loss
  • Moderate Hearing Loss
  • Moderately Severe Hearing Loss
  • Profound Hearing Loss
  • Severe Hearing Loss
Types of Hearing Loss Served
  • Mild Hearing Loss
  • Moderate Hearing Loss
  • Moderately Severe Hearing Loss
  • Profound Hearing Loss
  • Severe Hearing Loss
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Ticketing System
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Ticketing System
Payment Options
  • Undisclosed
    Cash
  • Undisclosed
    Check
  • Financing Options Available
  • HSA/FSA Eligible
  • Major Credit Cards
Payment Options
  • Cash
  • Check
  • Financing Options Available
  • HSA/FSA Eligible
  • Major Credit Cards

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