Connect Hearing vs HearBetter

Connect Hearing was founded in 2011 and is based in Aurora, Illinois. They operate under the Sonova Group, a global leader in hearing healthcare. With clinics across the U.S., they focus on providing prescription hearing aids from Phonak and Unitron, along with hands-on support and personalized fittings from licensed specialists. Their hearing aids include features like Bluetooth streaming, app control, rechargeability, waterproof options, and tinnitus support. Select models also offer health tracking through the myPhonak app. Customers can try out devices during a risk-free trial period and get remote or in-person adjustments depending on their location. Connect Hearing works with most insurance plans and offers financing through CareCredit. Customer reviews are mixed. Many praise the sound quality, streaming features, and comfort, while others raise concerns about upselling and price transparency. Still, the availability of professional care, device variety, and strong tech features make Connect Hearing a notable option for those seeking long-term hearing solutions.

Hear-Better was founded in Texas in 2009 and launched their website in 2010 as an online distributor of hearing aids and related accessories. They don’t manufacture their own devices but instead offer hearing aids from well-known brands like Signia/Siemens, Rexton, and New Sound. Their catalog includes in-the-ear, behind-the-ear, and completely-in-canal models with features like Bluetooth connectivity, rechargeable batteries, noise reduction, and multi-program support—available without a prescription or in-person consultation. Most hearing aids come with a one-year manufacturer’s warranty, and accessories like batteries, tubes, and cleaning tools are sold under their own affordable label. The site also features a “Deal of the Day” section, offering limited-time discounts on select items. While Hear-Better operates entirely online and does not offer fittings or in-person service, their BBB accreditation and streamlined ordering process make them a practical option for cost-conscious buyers.