Connect Hearing vs Earlens

Connect Hearing was founded in 2011 and is based in Aurora, Illinois. They operate under the Sonova Group, a global leader in hearing healthcare. With clinics across the U.S., they focus on providing prescription hearing aids from Phonak and Unitron, along with hands-on support and personalized fittings from licensed specialists. Their hearing aids include features like Bluetooth streaming, app control, rechargeability, waterproof options, and tinnitus support. Select models also offer health tracking through the myPhonak app. Customers can try out devices during a risk-free trial period and get remote or in-person adjustments depending on their location. Connect Hearing works with most insurance plans and offers financing through CareCredit. Customer reviews are mixed. Many praise the sound quality, streaming features, and comfort, while others raise concerns about upselling and price transparency. Still, the availability of professional care, device variety, and strong tech features make Connect Hearing a notable option for those seeking long-term hearing solutions.

Founded in 2005 in Menlo Park, California, Earlens is a medical technology company that pioneered a direct-drive hearing system designed to transform how users experience sound. At its core, the Earlens Hearing System uses a custom-fitted tympanic lens that vibrates the eardrum rather than relying on traditional speaker-based amplification. Key features include a rechargeable behind-the-ear processor, which docks in the Earlens charger overnight and provides full-day use (typically 16–24 hours). The system supports “Made for iPhone” connectivity through the Earlens Control app, allowing users to stream calls, music, and media while adjusting settings seamlessly. Each device is crafted for a custom fit, and fittings are handled by licensed audiologists or ENT specialists. Customer feedback highlights excellent sound quality, especially in challenging listening situations, along with strong support from trained professionals. The system comes with a three-year warranty, loss and damage protection, and financing plans via CareCredit.